Cameron Homes Ltd Burton-Upon-Trent reviews

★★★★★ 5/5

Trustpilot

Mark&Liz

We moved into our new home at Lawnswood in March , everything went well.We found the build quality of our new home outstanding. The fixtures and fittings are good quality Hannah,John and Mac were there to help out with any problems and soon rectified them . I would definitely recommend Cameron homes

Mark · 16 July 2025

★★★★★ 1/5

Google

Extremely dissatisfied with the construction quality delivered by Cameron House. The level of workmanship is shockingly poor and entirely unacceptable for a new-build property. From the moment I received the keys, it became clear that the house had been completed in a rushed, careless, and unprofessional manner. The defects include, but are not limited to: • Large sections of missing grout • Uneven and poorly finished walls • Substandard bathroom installation • Bath incorrectly fitted • Bath panel installed improperly • Shower enclosure badly positioned and insecure • Silicone and grout missing in multiple areas • Significant issues with the extraction/ventilation system • Boiler fitted inside the kitchen cabinet in such a way that the engineer was unable to carry out the annual gas safety check, a serious and unacceptable safety concern These issues demonstrate a complete lack of proper quality control and oversight. The property feels as though it was constructed with minimal effort simply to hand it over quickly, with no regard for safety, durability, or even the most basic building standards. Based on my experience, I strongly advise others to think very carefully before trusting Cameron House with their new-build home. The quality delivered is far below what any buyer should expect.

Iwona · 15 December 2025

★★★★★ 2/5

Trustpilot

I think the pictures uploaded…

I think the pictures uploaded describing the level of quality and builders attitude… Extremely dissatisfied with the construction quality delivered by Cameron House. The level of workmanship is shockingly poor and entirely unacceptable for a new-build property. From the moment I received the keys, it became clear that the house had been completed in a rushed, careless, and unprofessional manner. The defects include, but are not limited to: • Large sections of missing grout • Uneven and poorly finished walls • Substandard bathroom installation • Bath incorrectly fitted • Bath panel installed improperly • Shower enclosure badly positioned and insecure • Silicone and grout missing in multiple areas • Significant issues with the extraction/ventilation system • Boiler fitted inside the kitchen cabinet in such a way that the engineer was unable to carry out the annual gas safety check, a serious and unacceptable safety concern These issues demonstrate a complete lack of proper quality control and oversight. The property feels as though it was constructed with minimal effort simply to hand it over quickly, with no regard for safety, durability, or even the most basic building standards. Based on my experience, I strongly advise others to think very carefully before trusting Cameron House with their new-build home. The quality delivered is far below what any buyer should expect.

Iwona · 23 November 2025

★★★★★ 5/5

Trustpilot

Amie helped us through a very speedy…

Amie helped us through a very speedy purchase and ensured everything went smoothly. Thank you Amie!

Selena · 4 April 2026

★★★★★ 5/5

Trustpilot

Exceptional home builder

I’ve had a brilliant experience with Cameron Homes from start to finish. Kiran, the sales manager, was incredibly helpful throughout the entire purchase process. Nothing was too much trouble, every question was answered quickly, and she always made time to ensure everything was clear and stress-free. Her professionalism and genuine friendliness made a big difference for me and my wife. After moving in, Mike, the site manager, has been just as excellent. He has been understanding, approachable, and always happy to help. Any queries have been dealt with quickly, and he’s consistently gone the extra mile to support us. As a wheelchair user, accessibility is extremely important, and I was treated with kindness, understanding, and respect at every stage. My needs were taken seriously, and I felt listened to throughout. Overall, Cameron Homes has delivered great service, a wonderful home, and great people. I highly recommend them.

Tam · 11 November 2025

★★★★★ 5/5

Trustpilot

Great team work

Cameron homes have been very professional since I purchased my home. I did have a couple of teething problems at the start with my house being a new build, but with the help of two individual’s Jodie and Dan they both worked hard in getting my issues resolved! I could not be happier with there professionalism. Great work from both of them!

Matthew · 12 April 2026

★★★★★ 5/5

Trustpilot

Great customer service

I moved into a Cameron home in February 2025 and have had to contact customer services on the odd few times …I have always gone through Jodie Corrick customer coordinator with any issues and she has always been so obliging ..always replied and dealt with my issues swiftly and kept me updated via email ..really happy with my home and the Technicians who have always been quick to put problems right..all technicians that have visited my home have been really polite and helpful

Mrs · 30 October 2025

★★★★★ 5/5

Trustpilot

A premium house builder for sure!

We bought our home a little over 12 months ago, what a seamless experience from start to finish. We would recommend Cameron homes to anyone looking for a new build, the standard of their builds is so high!A special shout out to Jesse, you made the experience what it was for us, nothing was ever too much trouble, you were always available and your updates were very welcomed!

Amy · 14 July 2024

★★★★★ 5/5

Trustpilot

Our experience with the customer care…

Our experience with the customer care team has been brilliant! Jodie, Dan and Donna have been extremely helpful and responsive with all our queries since we moved in. The service is very responsive, professional and supportive - nothing is too much trouble for them. Thank you so much and having the support and reassurance of Cameron Homes Customer Care makes moving house so much less stressful - definitely recommend Cameron Homes and their after care support and service :-) .

Becky · 18 September 2025

★★★★★ 1/5

Trustpilot

1 star building company because you can’t choose 0

Been in nearly 2 years and they haven’t finished original snag list, do anything to get out of fixing issues, poor attitude once they have your money. Poor quality materials, poorly executed. Be careful if they are still working on site as they have no awareness of health and safety are noisy and cause damage to estate and do not clean up afterwards. None of there staff should be customer facing based on our interactions.

Andrew · 19 September 2025

★★★★★ 5/5

Trustpilot

Customer service with Cameron homes has…

Customer service with Cameron homes has been fantastic! Not had any real major issues which says a lot about them as a new build provider - our snagger even said what good quality house is. Any minor issues we have had Jodie in after sales has been incredible - gets on all issues really quick, good communication and ensures everything resolved well. 100% recommend! Thank you for making our journey into our forever home so special!

Heather · 20 August 2025

★★★★★ 4/5

Trustpilot

Happy in our Cameron Home

We moved into our new Cameron 'Compton' home in November 2022. We love the layout of the house and are very happy here.Jesse Judson was our sales advisor and he was very helpful in assisting with our many requests for visits to measure and plan our new home.He was both professional and friendly and helped to make our experience a really good one.The team onsite and the contractors sent to assist with snagging etc, were always polite and courteous.As with all new builds; there were snagging issues, but on the whole; the vast majority were minor and were dealt with in a timely manner.We have had an ongoing issue with a leak in the en-suite. It is a minor leak, but a leak non the less. Cameron Homes are determined to get it sorted for us and have tried several times to rectify. It is due to be addressed again later this month and I feel sure that the planned works will sort the problem this time around.Customer service have always been polite and helpful.Given our experience I would recommend Cameron Homes to anyone looking to buy a new build home.

RW · 30 September 2024

★★★★★ 5/5

Trustpilot

Although I am still in the process of…

Although I am still in the process of buying a property at Cameron builders, Mapperley Meadows, Nottingham, the outstanding service I am receiving to date is brilliant. I have asked numerous questions during the buying process. Tiana and Rob are excellent in their willingness to please and assist. Thank you so much!

Jan · 2 February 2026

★★★★★ 5/5

Trustpilot

What an amazing experience!

What an amazing experience during a really stressful situation. Mrs M noticed water coming from the ceiling @9am this morning, email sent to customer services @9:30am, John turned up @11am and cut a hole in the ceiling to find the leak. Leak resolved and area repaired and painted by 3pm. Amazing support, perfect repair and all it cost was a cup of tea and some biscuits.

Matthew · 15 September 2025

★★★★★ 5/5

Trustpilot

Really impressed with our experience…

Really impressed with our experience with Cameron homes, Chloe was really helpful, informative and communication was superb throughout!

Abi · 9 August 2025

★★★★★ 5/5

Trustpilot

Excellent Service from Tracy, Highly Recommended!

I recently had the pleasure of being shown around by Tracy, and I couldn’t be more impressed with the experience. Friendly approach and her knowledge was outstanding, and she answered all of my many questions with confidence and clarity. On the rare occasion she didn’t have an immediate answer, she went out of her way to find the information and got back to me without delay.

Darren · 14 July 2025

★★★★★ 1/5

Trustpilot

Washing machine installed incorrectly…

Washing machine installed incorrectly and flooded my kitchen horrendously on first use! Not classed as an emergency so left to sort the mess out myself.

AS · 14 June 2026

★★★★★ 5/5

Trustpilot

Great sales team

Great, informative, patient sales team. I have enjoyed dealing with every person within the sales team at Cameron Homes. I would like to especially mention Amie and Leanne at the Bramley Fields site in Southwell.

Mrs · 26 March 2026

★★★★★ 5/5

Trustpilot

Visited the site and saw everything…

Visited the site and saw everything available. Work still to be done, finishing, etc. all fully explained. All relevant drawings were shown. Amie couldn’t have been more helpful.

Jean-Pierre · 17 April 2026

★★★★★ 5/5

Trustpilot

Great service by Hannah

Great service received by Hannah at Lawnswood during our recent visit. We’re looking to purchase a new home soon and Hannah answered all of many questions in great detail.

Chris · 16 March 2026

★★★★★ 5/5

Trustpilot

We couldn’t be happier with our new home…

Although we’re still waiting on a few final touches, we couldn’t be happier with our new home. We’re incredibly grateful to Chloe Taylor for her support and guidance throughout the process. Her dedication and genuine care truly made all the difference. Thank you so much!

Emma · 9 October 2025

★★★★★ 5/5

Trustpilot

Cameron Homes Lawnswood

Bought a new build 16months and have never looked back.Kiran the sales manager is a pleasure to work with - from putting the initial reservation fee down she kept up good communication and supported me through the new build process. I was able to choose all of my interior and watch my house being built. Rob the site manager and Mack gave a great handover and managed the snagging with efficiency. The customer support team have been very helpful and responsive when needed.The quality of the homes is outstanding with attention to detail compared to other new homes I have purchased from bigger house builders. I would highly recommend Cameron Homes.

Amanda · 12 July 2024

★★★★★ 5/5

Trustpilot

Cameron homes are Premium Builder!

We Absolutely Love our Cameron Home! We have The Hatton, which is just perfect! This is our first home together, so finding the perfect builder and making a big decision, we certainly went with the BEST company! The quality of build, the finishing touches, the high standards are just outstanding. We can’t fault them. Minor snags which are to be expected, but these were resolved within days. The customer service and after care is above & beyond. We felt supported and informed during the entire journey of our purchase and even to this day the communications from Cameron Home keeps on flowing. Thank you for creating our beautiful home!

George · 11 July 2024

★★★★★ 5/5

Trustpilot

5* service and a 5* home

Recently purchased a new home from Cameron Homes and we couldn't be happier. From our initial enquiry with Jesse (and several meetings thereafter), to viewing the property with himself and the site manager Matt, the service received has been second to none. We were running on a tight timescale of when we wanted to be into our new property due to several other major life events happening around the same time period and Cameron did everything in their power to make it possible for us. Our new house is absolutely beautiful, snags have been few and far between and minor to say the least, our experience since moving in is that nothing is too much trouble, the guys on site have continued to help us in any way they can. Very pleased and would highly recommend the company.

S · 9 July 2024