Trusted Agent profile · Burscough

Anwyl Homes Burscough reviews

4.6

★★★★★ Excellent

1,000 reviews across 1 platform

Liverpool Road South, Burscough, L40 7RE

Anwyl Homes's office in Burscough, at Liverpool Road South, is rated 4.6 out of 5 across 1,000 reviews on 1 platform.

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1,000

Reviews on Trustpilot

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Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burscough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great professional!

Josh did a great job painting our back door. Recommended!

Dikshant · 7 November 2023

Agent replied · 12 June 2024

Thank you!

5/5

Trustpilot

Thank you for Joe Turano giving a nice…

Thank you for Joe Turano giving a nice work.

Him · 29 November 2023

Agent replied · 12 June 2024

Thank you!

5/5

Trustpilot

Very informative run through of all the…

Very informative run through of all the relevant details for the purchase of our new home. Incredibly friendly and knowledgeable regarding all queries that we had.

Shaun · 17 May 2022

Agent replied · 12 June 2024

Hi Shaun, thank you for your review, there's lots of information to take in when buying a new home so it's good to hear our team could answer all your questions. Good luck with the rest of the move!

5/5

Trustpilot

Excellent Job

Chris arrived early which was great, very polite and did an excellent job. No problem whatsoever.

Thomas · 4 May 2023

Agent replied · 12 June 2024

Hi Thomas, thank you for taking the time to leave this review about one of our Customer Service team, Chris. The team really appreciate the positive feedback, thank you.

5/5

Trustpilot

Good job done…

Josh rectified the listed decorating snagging problems to a high standard.

David · 13 September 2023

Agent replied · 12 June 2024

Thanks David!

5/5

Trustpilot

Josh came to complete some finishing…

Josh came to complete some finishing work to our homeHe is very professional and completes work to an excellent standard

Melanie · 14 December 2022

Agent replied · 12 June 2024

Hi Melanie, thank you for your lovely review about one of our Customer Service Technicians, Josh. We have passed your comments on to him and it is much appreciated, thank you.

1/5

Trustpilot

Very poor service

Very poor service. No care I feel after I received my key. Response l feel take it or leave. I Won't refer anyone to Anwyl Home

Dominic · 6 April 2022

Agent replied · 12 June 2024

Hi Laiju, We are so sorry to hear this, however, we are struggling to find a new home linked to your details. Please get in touch with our Customer Service team on 03300 244955 or via email at customer-care@anwyl.co.uk and our team will be happy to help you.

5/5

Trustpilot

It was great and kind service.

LEE provided great and kind service.

Ahmed · 23 May 2025

5/5

Trustpilot

Very professional and friendly…

Very professional, thorough and friendly hand-over meeting with Jason & John. Easy to use documentation.

Irene · 29 April 2023

Agent replied · 12 June 2024

Hi Irene, thank you for your review about the hand over meeting you had with our sales and site representatives, they really appreciate this feedback, thank you.

5/5

Trustpilot

Bathroom snagging sorted by Richard…

Bathroom snagging sorted by Richard Nelson.

Joe · 18 December 2023

Agent replied · 12 June 2024

Thanks Joe!

5/5

Trustpilot

Lee Ashworth

Really helpful and friendly, very tidy thanks for doing a great job

Mrs · 26 June 2023

Agent replied · 12 June 2024

Hi, thank you for this review!

5/5

Trustpilot

Richard Nelson the technician was…

Richard Nelson the technician was amazing in his detail of work and knowledge, very professional.

Paul · 24 March 2023

Agent replied · 12 June 2024

Hi Paul, thank you for your review about Richard, in particular his knowledge and professionalism, thank you.

5/5

Trustpilot

Paul higham came and sorted issue…

Paul higham came and sorted issue having with leaking around our bath. Was professional and efficient. Thanks

Kristian · 12 January 2023

Agent replied · 12 June 2024

Hi Kristian, sorry to hear about the leak around your bath but glad to hear that Paul sorted it for you! Thank you.

5/5

Trustpilot

Lee Ashworth

Lee Ashworth, was very friendly, efficient and tidied up after himself. Was a credit to Anwyl customer service.

Beverly · 29 November 2022

Agent replied · 12 June 2024

Hi Beverly, thank you for your lovely review about one of our Customer Service Technicians, Lee. We have passed your comments on to him and it is much appreciated, thank you.

5/5

Trustpilot

Polite

Polite, friendly and did a good job

RICHARD · 18 October 2023

Agent replied · 12 June 2024

Thank you!

1/5

Trustpilot

Warning

Total disregard for residents needs once your money has been taken. Still living with dangerous roads and pavements even with a large number of children on the estate.

Jon · 29 June 2021

Agent replied · 12 June 2024

Hi Jon,Thank you for your review, we do sincerely apologise for the condition of the roads and pavements at your development. Persimmon Homes have the responsibility for setting up the legal agreements for the surfacing of the roads and footpaths with Cheshire West and Chester Council and these conversations are still ongoing. As a result, frustratingly we have been unable to final surface these areas, we do apologise.We have decided that we will provide the final surface to the footpaths now, for the benefit of our homeowners, but we have to wait until the legal agreements are in place for the roads to be final surfaced. The footpath works should start within the next 2-3 weeks.

5/5

Trustpilot

Jason always reply promptly for my…

Jason always reply promptly for my enquiry. And his explanation is very clear.

YSMan · 3 May 2023

Agent replied · 12 June 2024

Hi, thank you for your review!

5/5

Trustpilot

Josh H

Josh came out to do some repairs and was brill

A · 20 July 2023

Agent replied · 15 June 2024

Thank you!

5/5

Trustpilot

Paul and Richard did an excellent job

Paul and Richard did an excellent job. I'm really pleased. Thank you

Lynn · 19 May 2023

Agent replied · 15 June 2024

Hi Lynn, thank you for taking the time to leave this review about Paul & Richard.

5/5

Trustpilot

Front truss fixed back …

The gentleman was friendly and so helpful

Claire · 5 September 2023

Agent replied · 12 June 2024

Thanks Claire!

5/5

Trustpilot

Lovely chap

Lovely chap. Did an excellent job.

Helen · 27 September 2023

Agent replied · 12 June 2024

Thank you!

5/5

Trustpilot

Excellent service from Richard

Excellent service from Richard, came to fix a door handle very friendly.

Andy · 24 March 2023

Agent replied · 12 June 2024

Hi Andy, thank you for your review about Richard and the work he completed for you.

5/5

Trustpilot

Professional assistance given

Professional assistance given , always helpful and always polite, Thank you

Joanne · 12 April 2023

Agent replied · 12 June 2024

Hi Joanne, thank you for taking the time to leave this review.

5/5

Trustpilot

Inspected front door casing stated what needed doing

The man was very good at his job intact excellent

Mrs · 9 May 2023

Agent replied · 12 June 2024

Hi Mrs Gardner, thank you for this great review about one of our Customer Service team!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Anwyl Homes Burscough

How many reviews does Anwyl Homes Burscough have?

Anwyl Homes's Burscough office has 1,000 reviews across 1 platform: 1,000 on Trustpilot (across the whole business).

What is Anwyl Homes Burscough's rating?

Anwyl Homes Burscough is rated 4.6 out of 5 across all 1,000 reviews.

Where is Anwyl Homes's Burscough office?

Anwyl Homes Burscough, Liverpool Road South, Burscough, L40 7RE.

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