Paul Carr Burntwood reviews

★★★★★ 5/5

Google

I just want to say a massive thank you to James, Sophie, and Rachel being absolutely amazing and supporting my husband and me in buying our first home. From start to finish, they were kind, helpful, and approachable. They always took the time to answer our questions and explain everything with patience and clarity. Thank you from the bottom of my heart all your support, we couldn’t have done it without you!

Madalina · 14 August 2025

★★★★★ 5/5

Google

Professional efficient service from the off, James was spot on with valuation and Sophie did an amazing job photoing the place up! What in my opinion is what gets people through the door! Both dressed fitting for the job looked the business 👌🏼 5 star service and a bonus that the sale board looks a lot more prestige then most of there local competitors! Thank you!

Tom · 13 August 2025

★★★★★ 5/5

Google

Morgan, has been very helpful from the very start of our journey. We sold our property months ago and was waiting for the right property to move into. Morgan, kept us in mind and found our dream home. It's all going through nicely, so hopefully continues till the end.🤞 Thank you so much Morgan. …

Debra · 3 April 2025

★★★★★ 5/5

Google

We wanted to send our thanks & appreciation to the team at Paul Carr Estate Agents in Burntwood and say a massive thank you for helping us to achieve our dreams and make the house move happen - For us, it has been life changing now that we are much closer to family - thank you! From the very first moment we had the pleasure of meeting James and Sophie, they listened to what our requirements were, and where we wanted to be in terms of location. They very quickly helped to find the right property and in the location we wanted to be in, which was amazing. All through the process of the sale, Paul Carr were on-point, stayed in touch with us to give regular updates and liaised between us and the onward sale. When things went a bit off track (due to any legalities) the team at Paul Carr once again stepped in and helped to manage any difficulties and more importantly, helped to keep some of the stresses at bay from us! We are now just over a week in our new home and we couldn't be happier - Thank you very much to all the team at Paul Carr (Burntwood) Team, your customer service, knowledge, professionalism and kindness throughout the process has been amazing!

Rob · 14 November 2025

★★★★★ 5/5

Google

We had a positive experience working with Paul Carr, and particularly with James. His expertise and market knowledge were evident, and he successfully secured an off-market buyer for our property. It was refreshing to work with someone who brought both enthusiasm and a modern approach to the process, especially in contrast to some other local agents who appear more traditional and set in their ways. James and the entire team went the extra mile to ensure everything proceeded as smooth as possible. Thanks again! :)

Lydia · 14 September 2025

★★★★★ 5/5

Google

Paul carr burntwood, have been unreal in the sale of my property, listed it on a thursday evening, held block viewings on saturday and agreed a sale by mid-day on monday!! (Can't ask for much better than that) Shout out to sophie and james in particular, who have kept me updated throughout the process, used their database to generate viewings within 24 hours of it being live. They are now helping me find an onwards purchase, they really are a one stop shop for all things property🏡 Thanks all x

Dana · 14 September 2025

★★★★★ 5/5

Google

Cannot thank the team enough! We had our purchase property fall through on us (no fault of PC) and we were very close to pulling out ourselves but James encouraged us to view another property and re-ignited the spark again. Following this he has negotiated on our behalf for our onward purchase and did excellently, taking the emotion out of the negotiation for us, he is approachable and we trust him entirely. Sophie is a wonderful reassuring presence to speak to, we are very security conscious, however I felt extremely comfortable allowing Sophie to show our buyer around our home when we were away, she provides clear instruction on what is required and has been dream to work with. Also a big shout out to John Burbridge who is the resident Mortgage Advisor working through Mortgage Advice Bureau, providing sound, easily comprehensible advice and easily contactable, unlike other mortgage advisors I have spoken to in the past.

Jemma · 21 July 2023

★★★★★ 5/5

Google

Excellent! Property sold within 24 hrs of going on the market (some delays in completion due to problems further down the chain, however were kept in the picture which was a great help). Thank you to everyone in the office. Would not hesitate to recommend James and his staff to anyone looking for a good Estate Agent.

Sandie · 24 September 2024

★★★★★ 5/5

Google

The whole team at Paul Carr have been outstanding helping and advising my son buy his first home from the initial meeting showing us round the property right through to exchange/completion. A very special thank you to Rachel for her …

Paula · 14 April 2025

★★★★★ 5/5

Google

Fantastic estate agents, great communication and patience, Worked with Jack, who was absolutely brilliant.

James · 14 October 2025

★★★★★ 5/5

Google

Excellent customer service from Morgan and the team at the Burntwood office. I would highly recommend you use these estate agents, professional and courteous at all times.

Gill · 21 April 2025

★★★★★ 5/5

Google

Solicitors and Estate agents can be the worst for customer service but Paul Carr in Burntwood did a great job and even went beyond the call of duty. Shout out to James who had communication start to finish.

Carlton · 17 October 2024

★★★★★ 5/5

Google

We have been really impressed with the service provided by the whole team at Paul Carr, in Burntwood so far. When we first met James we knew we were in good hands . He provided sound knowledge with honest & realistic advice about our house which really helped moved things forward. Morgan , Tracey & Sophie have also been so helpful and are always on the end of the phone for advice/ reassurance. I felt the house viewing arrangements were managed well & appreciated all the viewings they did. I have a young family & they worked round this which I am grateful for. We have also had excellent mortgage advice/ support from John Burbridge which has been so helpful. I would definitely recommend the team

Kate · 18 October 2024

★★★★★ 5/5

Google

Thank you for all of your help over the last few months, the whole team have been great, especially Morgan, Rachel & Tracey. Great communication, really helpful & excellent customer service.

TheMattyavfc · 24 September 2024

★★★★★ 5/5

Google

Excellent service from James and the team at Paul Carr. The team are helpful, professional and Knowledgeable.

Dreamwrecker · 27 February 2025

★★★★★ 5/5

Google

Highly recommend James & his very professional, friendly and professional team. Our house was sold within 6 weeks with the help of Tracey & Sophie. So glad we chose to use them. Thanks guys.

Brenda · 28 February 2024

★★★★★ 5/5

Facebook

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Āmø · 19 January 2023

★★★★★ 5/5

Google

James sold our property on the first viewing and for asking price, couldn't have asked for anything better than that! Great service from start to finish from all the team. Thanks Paul Carr for a quick and smooth sale. Would recommend.

Becky · 14 August 2025

★★★★★ 5/5

Google

We’re coming to the end of what has been such a difficult 12 months trying to move, with one sale falling through and having to start from scratch. With all the people we have dealt with who are so transactional and desensitised …

Emma · 14 July 2025

★★★★★ 5/5

Google

We sold our house with Paul Carr Burntwood. James and Morgan came to value the house, they were both very friendly, professional and knowledgeable of the area and a few days later Seb came and took the photographs. The house went up for …

Lucy · 14 June 2025

★★★★★ 5/5

Google

Excellent service from Matthew and the team at Paul Carr Burntwood. Having struggled to sell my property with another agent I contacted them and the advice and service I received was absolutely first class, I was sold in no time! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Martin · 27 August 2022

★★★★★ 5/5

Google

Matthew has been professional, courteous and knowledgeable in all matters relating to my transaction. He has exceeded his remit on several occasions assisting with advise and guidance which has made the process easier and clearer. I highly recommend Matthew and his team at Paul Carr Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 27 August 2021

★★★★★ 5/5

Google

Where to start... our journey was not a smooth sailing one (through no one's fault, just fate!) and took us almost a year to get into our dream home but throughout that year Paul Carr Burntwood have been there through the highs and lows. …

Paige · 14 April 2025

★★★★★ 5/5

Google

All staff were amazing and so supportive, answering calls quickly and escalating any concerns we had. Paul Carr ensured we were kept up to date with all parts of our sale and purchase they made the process so much smoother, thank you so much!

Ashley · 14 April 2025