Bill Tandy and Co reviews

★★★★★ 5/5

Google

We have experience of using Bill Tandy Estate Agents twice over the last 15 years, once when purchasing a house in 2010 and once selling a house in 2025. On both occasions it proved to be a trouble free experience with them keeping us well informed of how the process was progressing. With the recent sale Robert carried out the valuation which was exactly as expected with a realistic and honest appraisal of the houses market value. The other staff in the office Rachel, Kelly Jo and Sara were similarly both friendly but also professional informing us of viewings and accompanying potential buyers (essential as we live in Ireland) and keeping us informed of all offers made. The sale price achieved was as expected. Some estate agents will claim they can achieve a higher price, and charge you higher fees to get the business only for you after a few months to have to drop your asking price. Bill Tandy do not do this and their charges are reasonable with no hidden add ons. If it were possible to give more than 5* we would.

John · 4 August 2025

★★★★★ 5/5

Google

Excellence personified! Our property had been on the market for 18 months when we switched to Bill Tandy at the start of January. There was an immediate very marked increase in the number of viewings and by the end of the month a sale had been agreed. We found the staff at Bill Tandy were friendly, knowledgeable, proactive and gave us useful feedback after every viewing. We cant speak too highly of the service we received. A big 'thank you' to Robert and the team at the Burntwood office.

Jennifer · 28 July 2025

★★★★★ 5/5

Google

I purchased my new home via Bill Tandy and both Kellyjo and Rachel were very helpful. They were very informative regarding how to proceed

Rebecca · 2 September 2025

★★★★★ 5/5

Google

I would like to thank Bill Tandy's Burntwood office for helping to sell my friend's house. It was a complicated sale because of my friend's extensive travel commitments. Bill Tandy's Burntwood office staff were always a step ahead to ensure that my friend was able to complete his actions in advance to minimise delays and keep the sale on track. The sale completed in May and we are very grateful for Bill Tandy's Burntwood team skill in shepherding a complicated sale to a happy completion.

Tony · 17 April 2025

★★★★★ 5/5

Google

A great set of humans who understand how to sell & guide you through the bog that is the housemoving process - nothing is too much trouble and they are always on the end of the phone - we've had the most professional high end service from every member of staff at this branch, much needed when going through this stressful process

Sarah · 28 September 2025

★★★★★ 5/5

Google

Its been a long time coming but at last our house sale and purchase is complete. Could not have been happier with the service we received, so many thanks to all the staff Kind. courteous, knowlegable and friendly Highly recommended Janet Beeston, Burntwood

JanB · 28 September 2024

★★★★★ 5/5

Google

Bill Tandy have been excellent from the very beginning. Marketed our property expertly and took care of all the viewings. They negotiated a sale for us within 6 days. In particular Carole has been amazing at dealing with and settling problems along the way. Thank you Carole and thank you to everyone at Bill Tandy

Claire · 17 April 2023

★★★★★ 5/5

Google

I can’t fault the service. It’s the third time we have used Bill Tandy and have had a really good experience each time. Thank you.

Dave · 17 March 2026

★★★★★ 5/5

Google

The staff at Bill Tandy estate agents Burntwood have been absolutely fantastic whilst going through a very difficult conveyancing with the purchase of my bungalow. Professional support and continuous chasing and follow up due to the constant let down of the legal system. Big thank you to all the staff at Burntwood office 5 ⭐ plus service, would highly recommend.

David · 15 March 2025

★★★★★ 5/5

Google

We received an excellent service with Bill Tandy. The team were professional, well informed and supportive throughout our house sale. Thank you for all your help and advice with some of the external challenges. You have simply been the best. Put your faith in Bill Tandy and they will do their upmost to deliver all you need.

Gary · 17 April 2025

★★★★★ 5/5

Google

Recently sold a house through Bill Tandy and Debra Tew was our main contact and was a fantastic help with the process and helped keep it going when it looked like it was about to fall apart. We were going to use an online estate agent …

Mark · 17 April 2023

★★★★★ 5/5

Google

Fantastic service over many months for the selling of my apartment. Above all expectations. Help and encouragement on many occasions. In particular Sarah Upton has been excellent. Thank you to all.

Diana · 17 April 2024

★★★★★ 5/5

Google

Right from our initial meeting, the guidance, support and advice from Simon was outstanding. The sale of the house was managed extremely well - grounded in a sound knowledge …

Lynne · 17 April 2024

★★★★★ 5/5

Google

We can’t recommend Deb enough! She has been fantastic from start to finish. As first time buyers we were starting to lose hope of getting our own place but with the help of Deb all the way through we now are homeowners.

Gregg · 17 April 2023

★★★★★ 5/5

Google

We have recently sold our house through Bill Tandy Burntwood, and they were also the agents for our ongoing purchase. Estate agents often receive some bad press and can be the unsung heroes of a sale/purchase transaction, but for us, Bill Tandy have been worth every penny and more. Unfortunately, we had a very tricky transaction, encountering many hurdles along the way both with our sale and purchase. We can honestly say, without the help of Simon Kelsey (in particular), and every member of the Burntwood office, Kelly, Rachel, Deb and Sarah, the transaction would have been unlikely to reach completion. The team worked tirelessly to push this transaction through, going above and beyond at every opportunity. This included daily updates, a face-to-face visit, updates out of hours, and help even when those members of the team were on annual leave. We were blown away with the service, and we cannot be more grateful for the help we received. Every member of the team has been friendly and supportive - and they have a great sense of humour which helped in some of the trickier moments! We would not hesitate to recommend them. A massive thank you to you all.

Hollie · 15 December 2023

★★★★★ 5/5

Google

Very helpful and friendly, nothing is to much trouble, always ready to help.

Elizabeth · 17 March 2026

★★★★★ 5/5

Google

Bought and sold twice and both times received an excellent service. They are a great team of professionals, all helpful friendly and keep you informed throughout. I would definitely recommend them.

Alison · 2 September 2025

★★★★★ 5/5

Google

Thank you Bill Tandy and team for helping me find my dream home and making sure it went through quickly and efficiently. A special thank you to Rachel who was always there at the end of the phone to advise and help me with every question. Would highly recommend. Thanks Again.

Jane · 13 June 2020

★★★★★ 5/5

Google

Friendly, helpful and professional, highly recommended

Dawn · 20 March 2026

★★★★★ 5/5

Google

The whole team , led by Rob at the a Burntwood office could not have been move caring , helpful and supportive during our house sale . They really are a fantastic team of professionals. Thank you all very much . Linda Turner

Linda · 27 December 2024

★★★★★ 2/5

Google

We were very disappointed with the service from Bill Tandy first appointment booked and they rang to rearrange from the Friday appt,rearranged for following Wednesday,after waiting half an hour after appt time my husband rang to see what was going on the girl who answered said he's not coming shall we rebook ,of course we said no. what a way to do business or perhaps they just don't need it ,

Jean · 13 June 2023

★★★★★ 5/5

Google

We recently completed a purchase of a home that Bill Tandy was selling. With the craziness of the housing market the last couple years, we had learned we generally did not like working with estate agents and had consistently felt like we needed to be really guarded against aggressive sales tactics that made us feel like the agents were more interested in their own commission than anything else. However, we were pleasantly surprised to find that this was not the case with Bill Tandy. Even as the buyers, everyone we spoke to at Bill Tandy was helpful and friendly and seemed honestly excited for us when we picked up the keys to our new home and I loved that. Thank you to the team for making what could have been a much more stressful process much smoother and for treating us like people and not just a source of potential commission on a sale.

Christine · 13 June 2022

★★★★★ 5/5

Google

We would like to thank all the staff at the Burntwood office for their help in completing our sale. They could not have been more helpful with their time and patience when we encountered issues that needed to be resolved with both solicitors.

Robert · 28 October 2024

★★★★★ 5/5

Google

Although it did take a long time to find a buyer for our property, we felt that everyone at Bill Tandy did all they could to do so. We appreciated the regular communication they provided and the help we received from them when any issues arose. Thank you

Roger · 30 July 2024