Trusted Agent profile · Burnley

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Belvoir Burnley reviews

4.5

★★★★★ Excellent

104 reviews across 2 platforms

300 Padiham Road, Burnley, BB12 6ST

Part of Belvoir, see every office.

Belvoir's office in Burnley, at 300 Padiham Road, is rated 4.5 out of 5 across 104 reviews on two platforms, including 100 Google reviews rated 4.6.

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4.6 / 5

100

Reviews on Google

This office

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4

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burnley office, from every platform, shown as written. First names only.

5/5

Google

I have been renting out my house for about ten years through Belvoir, and can only say that it has been a fruitful and pain free experience. It was with some doubts that I embarked on the renting out route, as I envisaged problems a plenty, with tenants who failed to pay their rent or wrecked the place, looming large in my mind. .This proved to be quite unfounded as the team at Belvoir have carried out their role with great consideration for myself as landlord and my tenants as well. There have been no concerns as I have been kept informed by regular checks on the state of the property, as well as reminders as insurance, utility checks, etc. become due. As one tenant ends their contract, Belvoir have rapidly found another tenant, so periods without rent coming in have been minimal. So put your doubts to rest whether you are a prospective landlord or tenant, you will find your needs met with a caring and efficient staff at Belvoir. You can trust them to do a good job for you.

Rhona · 2 January 2017

Agent replied · 31 December 2024

Hi Rhona I have just read your Google review and we really do appreciate your comments, thank you Kind regards All the staff at Belvoir Burnley

5/5

Google

Worked with Michael and team since 2003. They have managed my property with first class professionalism. Would thoroughly recommend their servicesPositiveResponsiveness, Quality, Professionalism, Value

Mike · 1 January 2021

Agent replied · 31 December 2024

Many thanks Mike for the great review - much appreciated

5/5

Google

I rented a property through Belvoir Burnley and was extremely happy with their services. Everyone in the office were very helpful and professional throughout my tenancy. From applying, to living at the property for nearly two years, they made my lettings experience an effortless one and I was able to enjoy living at the property without having to worry about anything.

Kathryn · 3 January 2015

5/5

Google

Thanks to all Belvoir Burnley staff for providing such a professional service it’s good to be in such safe hands.

Diana · 1 January 2021

Agent replied · 31 December 2024

Many thanks for the lovely review

5/5

Google

Wonderful company. Local property experts. Nigel is great at selling properties and the staff are great at their jobs.

Matthew · 6 March 2024

5/5

Google

My husband and I have been renting through Belvoir Burnley for the past three years. We have found them to be always courteous, efficient and helpful with all aspects of letting and do not hesitate to highly recommend their services.

Deborah · 21 May 2022

4/5

Google

The office staff and property are second to none only reason it's not a five star rating is the minor need for maintenance takes a while to find out when things are getting done and what will be done but from experience with other housing agencies Belvoir reassure you they are working on the issue and make several visits to make sure everything is OK with the property and yourselves.

Steven · 2 January 2018

Agent replied · 31 December 2024

Dear Steven, thank you for sharing your positive experience!

5/5

Google

I have found Belvoir to be such a friendly and efficient company. From the very first meeting I felt at ease. Everyone I have dealt with in the office has been most accommodating, nothing has been too much trouble. Any problems were dealt with immediately within an hour or so. I would wholly recommend Belvoir and would not hesitate to use them again myself. OUTSTANDING!!!!! Thank you for everything Colette

Colette · 2 January 2017

Agent replied · 31 December 2024

Thanks for the great review, its very much appreciated

5/5

Google

A very good team at the Burnley branch always helpful and very professional.

Ian · 1 January 2021

Agent replied · 31 December 2024

Many thanks for your 5 star review Ian!

1/5

Google

If Possible it would of been no stars at all, rude staff, bathroom was falling to bits reported many times to them but no action in terms of repair. Unreliable arrogant staff who do not listen to concerns of tennants, landlord who was associated with the house was never to be seen or heard from. Definitely the worst housing association and staff I have ever dealt with.

Daniel · 2 January 2018

Agent replied · 31 December 2024

I am sorry you feel the property you recently vacated was not well maintained, however looking at reports made to us we have carried out various works during your tenancy and these were looked at and dealt with in a reasonable time frame. As for members of staff being arrogant and rude you should have raised any concerns with myself or one of the Directors, as I know that sometimes staff deal with unacceptable conversations and they are polite and professional at all times. Also if part of your review is in connection with your recent move out inspection, the correct procedures in connection with the condition of the property are being dealt with in accordance with the Deposit Protection Scheme, therefore you will have the opportunity to comment on the evidence we will present to them. Andrew - Lettings Manager

5/5

Google

Michael and the Team @ Belvoir in Burnley have managed our house in Burnley for the last 7 years and they've been brilliant. Very organised. Very diligent. They look after our tenants well and do a great job. Very Happy to recommend Belvoir Lettings in Burnley

Document · 2 January 2018

5/5

Google

Belvoir and ALL its staff give the peace of mind that is so much appreciated by owners and I would assume renters alike. They so kindly give fair reprentation to both sides, and ultimately that is the best for keeping the properties managed with sophisticated skill and maintaining up to date healthy properties. Many thanks for your more than competant support.

Gillian · 2 January 2017

Agent replied · 31 December 2024

Thank you for your kind words, very much appreciated

1/5

Google

WOULD GIVE 0 STARS IF I COULD, WE RENT A HOUSE IN BURNLEY, THERE HAS BEEN MOLD I AM LITERALLY COUGHING UP BLOOD AND NOTHING GETS DONE, I HAVE REPORTED 6 TIMES, BEEN TOLD THERES A HOLE IN MY ROOF BUT MY LIFE, HEALTH & WELLBEING IS NOT A CAUSE FOR CONCERN FOR THESE PEOPLE

S · 6 March 2024

2/5

Google

Bit of a poor excuse for an estate agent to be honest, 3 weeks and counting for them to get back to me to arrange a viewing I'm sure if the sellers are aware they will be really pleased with the speed and efficiency these guys work.

Mash · 6 March 2024

5/5

Google

I am very new to renting out my house, but Michael and the team, guided me through everything that was needed. Everything has run smoothly and my tenants are now in, with no problems. Thank you.

Tracy · 3 January 2016

5/5

Google

I have had eight years experience with the rental of property through Belvoir Burnley and the service & assistance received has been excellent. I have no hesitation in recommending them. Ronald Dickin.

Ronald · 2 January 2018

1/5

Google

I put my house in Nelson up for sale with Nigel Darcy estate agents who amalgamated with Belvoir during the process. Whilst I was very disappointed in Darcy estate agents communications I hoped that the new amalgamation would improve this … More

Terry · 3 March 2024

4/5

Google

Doing very well just still awaiting a door to be fixed which is off its hinges but other than that they have been great :). We would recommend going with them if you want to rent a house.

Ryan · 1 January 2021

Agent replied · 31 December 2024

Thanks for the feed back. Sorry you have had to wait I will ask Kathryn to chase the contractor

5/5

Google

I find Belvoir to be an excellent Letting Agency. The staff are smart and professional. They handle any enquiry promptly and keep me up to date on my property. I am a satisfied Landlord.

Clifford · 1 January 2021

Agent replied · 31 December 2024

Many thanks for your kind words they are much appreciated

5/5

Google

As a private landlord i can highly reccommend belvior, not only did i find all the staff courteous and very helpfully regarding all matters. as a private landlady cost is always a issue and i find belvoir rates extremely conpetetive compared to other agencys. i also found that there scheulded inspections were very thorough and carried to a high standard and by far the best i have recived from any letting agents ive used.

Dawn · 3 January 2015

5/5

Google

Friendly staff, made the process very straightforward & have managed all tenant contact since. After a nightmare previous tenant I was very happy to have Belvoir handle this one!PositiveResponsiveness, Quality

Mike · 1 January 2021

Agent replied · 31 December 2024

Many thanks for your lovely review Mike. Much appreciated

1/5

allAgents

Horrific

Horrific experience, if I would give no stars if pos - they are unethical, rude and unprofessional - they have kept money that they owe us - DO NOT TRUST THEM !

Thomas · 19 November 2019

Agent replied · 15 August 2025

Obviously, you are entitled to you opinion and most prospective tenants (or their partners) are upset when they fail referencing. Our referencing criteria is explained both verbally, on our website and on the application form before any deposit is taken. We did refund a large part of your deposit even though we were not obliged to do so.

5/5

Google

I have received excellent service as a landlord from all the staff at Belvoir Burnley Dale Atley

Dale · 2 January 2019

3/5

Google

I am a relatively new Belvoir tenant but the application and moving in process has been very fast and efficient. No complaints whatsoever, yet to have any problems or repairs required on my property.

Heather · 2 January 2017

Agent replied · 31 December 2024

Thanks for you review, much appreciated

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Burnley

How many reviews does Belvoir Burnley have?

Belvoir's Burnley office has 104 reviews across two platforms: 100 on Google, 4 on allAgents.

What is Belvoir Burnley's rating?

Belvoir Burnley is rated 4.5 out of 5 across all 104 reviews, and 4.6 out of 5 on Google from 100 reviews.

Where is Belvoir's Burnley office?

Belvoir Burnley, 300 Padiham Road, Burnley, BB12 6ST.

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