Trusted Agent profile
★★★★★
49 reviews across 2 platforms
The Estate Office Station Road, Burley In Wharfedale LS29 7NS
Part of Dacre Son and Hartley, see every office.
Dacre Son and Hartley's Burley In Wharfedale office at The Estate Office Station Road is rated 4.3 out of 5 across 49 reviews on two platforms, including 37 Google reviews rated 4.6. The 12 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Burley In Wharfedale office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely fantastic! The whole team were brilliant! Sally in particular was amazing, knowledgeable, supportive and just a lovely person.
We really appreciate you taking the time to share your experience. Sally will be thrilled to read she made such a difference. We wish you all the very best in your new home!
5/5
GoogleA highly professional team delivering a first class service. Friendly, approachable and knowledgable. Everyone went the extra mile to help and support us through the successful house sale. Highly recommended.
5/5
GoogleRebecca, Will and the rest of the Burley Dacres team were a delight to deal with from beginning to end of our house purchase journey. Constant communication from Rebecca keeping us up to date with everything which really helped keep us at ease throughout the stressful time. Thank you!
Thank you for your 5 star review! Really happy we could help you through your purchase.
5/5
GoogleI purchased through Dacres earlier this year their staff ensured the process was professional and efficient throughout.
Thank you for your kind words. We're delighted to hear the team made your purchase a smooth and professional experience. Wishing you all the best in your new home!
5/5
GoogleWill and Lesley have helped me with my work experience and showed lots of professionalism, as well as teaching me the way Dacre Son and Hartley operates. This has been great help in finding a future career path in the estate agent field.
5/5
GoogleReally helpful, brilliant communication and friendly staff!
Thank you for your kind words and your five star review, it means a lot to our Burley team.
5/5
FacebookDacres were the agent on the house we were purchasing and although they weren’t technically acting for us they really went above and beyond to help us complete the purchase in some quite tricky circumstances. Thanks to Kelly, Martina and Jayne.
5/5
GoogleI recently bought a house through this branch of Dacres. Will, Lesley, and Rebecca are all superb. They are responsive, patient, honest, and extremely knowledgeable about the area and properties they are selling. They went above and beyond …
Lesley and team were so pleased to receive this fantastic review. We are really pleased you found the experience stress free and would be happy to help you should you need us in the future!
5/5
GoogleLesley & the team did a fantastic job selling our property. Well organised and professional throughout communication was excellent would highly recommend.
5/5
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5/5
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1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your proper…See more
1/5
FacebookWe began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.
1/5
FacebookDO NOT RENT HERE. Dacre and Sons will not honour theIR word, nor treat you like human being. my tenancy was due to end during lockdown, and dispute a verbal contract that I would only pay for the days I was on the property, as soon as I was out, they claimed "normal practice is to give a month's notice so you will have to pay a full months rent" Normal practice?! They have zero compassion, and see you as nothing more than a bank account to bleed dry. everyone else in the UK right now is banding together and helping out their friends and neighbors. but Dacre? no they do nothing but try and get more money out of you and use a pandemic as an excuse. shame on you. DO NOT TRUST THIS ESTATE AGENTS.
5/5
GoogleOur house was placed on the market and we had 8 views in 6 days with a further 2 wishing to come. We sold at Dacres valuation. Excellent service.
We are delighted that you took the time to leave this five star review for the team. Thank you and we wish you all the very best in your new home.
1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
5/5
GoogleVery helpful, professional and informative through the sale of our house.
Thank you for taking the time to leave this five star review!
1/5
GoogleNot professional,NegativeQuality, Professionalism
We are very disappointed that you feel this way. We would welcome you to contact us in order to discuss further.
5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
1/5
FacebookBad communication, false advertising.
5/5
Facebooka friendly service and most helpful
5/5
GoogleRating only, no written review.
1/5
GoogleWebsite is awful
We are sorry you feel that way. If you'd like to discuss your issue further please email marketing@dacres.co.uk and we'd be happy to talk!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dacre Son and Hartley's Burley In Wharfedale office has 49 reviews across two platforms: 37 on Google, 12 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Dacre Son and Hartley is rated 4.3 out of 5 across all 49 reviews, and 4.6 out of 5 on Google from 37 reviews, checked 9 October 2026.
Dacre Son and Hartley, The Estate Office Station Road, Burley In Wharfedale LS29 7NS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.