Fox & Sons Burgess Hill reviews

★★★★★ 5/5

Google

Excellent service from Rob from start to finish. As a first-time buyer, the mortgage process felt quite daunting, but Rob was incredibly supportive, knowledgeable, and always happy to arrange a call whenever I had questions. He took the time to explain every step of the process in a clear and simple way, making everything easy to understand. Nothing ever felt like too much trouble, and his guidance helped make what could have been a stressful experience feel smooth and manageable. I always felt informed and reassured throughout the journey. I would highly recommend Rob to anyone looking for a mortgage broker, especially first-time buyers. Thank you for all your help and support!

Devina · 11 September 2026

★★★★★ 5/5

Google

We honestly can't thank Ryan at Fox & Sons Burgess Hill enough for everything he did throughout our house move. What should have been a straightforward sale and purchase turned into an incredibly long and stressful process, with mortgage issues, delays and complications further down the chain. There were numerous points where we genuinely thought the whole thing was going to fall apart. Throughout all of it, Ryan was absolutely brilliant. He kept in constant communication with us, chased the chain relentlessly, kept us updated whenever there was even the smallest bit of news and was always there to answer our questions. Even when things were completely outside of his control, he never stopped pushing and reassuring us. There were so many moments when we thought we'd never get there, but Ryan kept fighting our corner and doing everything he could to keep things moving. Having someone who was so involved and proactive made a huge difference during what was an incredibly stressful few months. Jade was also fantastic and we really appreciate everything she did, but a special mention has to go to Ryan for the amount of time, effort and communication he personally put into getting us over the line. After months of waiting, worrying and wondering whether it would actually happen, we finally exchanged and completed on our new home! We genuinely couldn't have asked for more from Ryan and the team at Fox & Sons Burgess Hill. I wouldn't hesitate to recommend Ryan to anyone selling or buying a property. Thank you again, Ryan, we finally got there!

L · 11 September 2026

★★★★★ 5/5

Google

Ryan at Fox and Sons helped to get my house sold at asking price in record time at the end of 2025. It was a total buyers market at the time, we had gone with a local rival estate agent and found ourselves sat on the market for 6 months, dropping the price mutliple times with no viable offers. Ryan and his team were persistent, they marketed the house better and within days of being on the market we had an offer at asking price. I recommend using the team at Fox and Sons.

Thomas · 11 August 2026

★★★★★ 5/5

Google

We had a great experience with Fox & Sons. They found us a great buyer, stuck with us during difficult negotiations, and we secured a great offer on our home. The team were always professional, and Ryan went the extra mile for us multiple times. Our mortgage broker through Fox & Sons was also really great. We would recommend this team to others!! Thank you!!

Emily · 11 August 2026

★★★★★ 5/5

Google

Hi Fox and Sons Burgess Hill Huge thanks to Ryan James and Adam for their professionalism and dedication to our Property Sale Fox and Sons took our house to market very quickly with photos on the web site. We agreed a price range and viewings started in the 1st week. We received two amazing offers in the 3rd week. However having lived here since 1991 it is proving difficult to give it up so decided to stay. Fox and Sons were very accomdating and understanding of our decision. I would recommend Fox and Sons Colin

Colin · 11 April 2026

★★★★★ 5/5

Google

Robert Wing is fantastic! My wife and I would like to highlight the fantastic experience we had worth getting our mortgage with Robert as our broker. Robert was always available to answer questions, his attention to detail and knowledge of products is second to none! I would have no reservations whatsoever in recommending Robert and his team if you have any mortgage or protection inquiry. Thank you again for all your help Robert

Dorian · 11 May 2026

★★★★★ 5/5

Google

I assisted my daughter in getting her mortgage with Fox & Sons who have throughout her divorce have been more like a friend than a business trying to sign you up as a client. Robert Wing has been fantastic and highly recommended. His service is first class.

Michael · 8 October 2026

★★★★★ 5/5

Google

I highly recommend the team at Fox & Sons Burgess Hill. Ryan, James, Adam & Jade went the extra mile to market our property, arrange viewings and help our house sale over the line. They were always friendly, great communication throughout the whole process and a pleasure to deal with. Many thanks to you all.

Leasa · 11 August 2026

★★★★★ 5/5

Google

We honestly couldn’t have asked for a better estate agent and mortgage advisor team. From start to finish, the entire selling and buying process was handled with professionalism, care, and constant support. Ryan, Daniel, Adam and Jade were fantastic through every step, always approachable, incredibly knowledgeable, and brilliant at keeping communication clear and open. They made what can often be a stressful experience feel smooth and completely stress free. We always felt informed, supported, and confident that everything was being taken care of. A truly outstanding service from an amazing team. We wouldn’t hesitate to recommend them again!

Keeley · 11 January 2026

★★★★★ 5/5

Google

Ryan and his team were brilliant in selling our home in January 2026. They were friendly, understanding and explained each stage of the process thoroughly. When we were under pressure to move just before Christmas, they did all they could to help us during a very stressful time. Very highly recommended!

Phil · 11 August 2026

★★★★★ 5/5

Google

I worked with Daniel Everest as my mortgage advisor. If I could give him a 6 out of 5, I absolutely would! As a first-time homebuyer, I was nervous and had so many questions about the mortgage process. He guided me with such patience and expertise, answering all my questions and explaining every part of the process. I got the best deal. His support made what felt overwhelming feel manageable. I couldn’t have done it without him and recommend him without reservation! Thank you Daniel!

Ozgu · 11 October 2025

★★★★★ 1/5

Trustpilot

The Ultimate Do-It-Yourself Estate Agency Experience

(Would give zero stars if I could, but one star for actually answering the phone that one time). If you are looking for an estate agent that embodies the mystery and suspense of an escape room, look no further than Fox & Sons Weymouth. Selling a house is stressful, but Fox & Sons managed to elevate it to a psychological thriller where the main theme is "Ghosting." Here is a quick breakdown of the premium service I received while selling my property: The Secret Agents: I assume they were marketing my property, but it must have been via MI6-level classified channels because they rarely communicated a single detail to me. The Answering Machine Black Hole: Calling their office is a masterclass in futility. You will mostly encounter their answering machine. If you leave a message and call back hours later, don't worry, the staff will have absolutely no record or memory of your existence. If this is how they treat the person paying them, I can only imagine a prospective buyer would need to hire a private investigator just to get a viewing. Time Dilates in Weymouth: When Fox & Sons say they will call you back "shortly," please note that in their dictionary, "shortly" translates to 24 to 48 hours. More often than not, I had to call them back to remind them we were technically in a business relationship. The Legendary "Single Showing": To be fair, they did actually turn up to show a buyer around exactly once. It was a spectacular disaster. The agent knew absolutely nothing about the house, and apparently even less about the local area. It was less of a guided tour and more of a collaborative fact-finding mission. I had to step in and conduct the viewing myself to save us all from terminal awkwardness. The "We Don't Do Viewings" Policy: Aside from that one tragic cameo, they were never available. I ended up doing the rest of the viewings entirely by myself. Honestly, I should send them an invoice for commission, because I did 100% of the actual selling. Summary: If you want to pay a hefty fee to market your own house, answer your own questions, and do your own viewings while playing phone tag with an automated machine, Fox & Sons is the agency for you! Otherwise, save your sanity and look elsewhere.

Ryan · 30 June 2026

★★★★★ 5/5

Google

We've had the pleasure of working with Daniel for both our first mortgage application and renewal, and both times he's been the biggest help! Daniel makes a somewhat complex process easier to understand and has been very patient when we've had questions (and there's been a lot!). Daniel is very warm, friendly and personable, all whilst being very professional and working quickly to help us meet any deadlines. We can't recommend Daniel enough - thanks so much again!

Jasmin · 7 October 2025

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude. Now we are coming to move out she is ignoring the landlords demands. He has told them to return the deposit but she is refusing (I assume so she can still force him to have a checkout inspection that she can charge for). Any landlords STAY WELL AWAY. She will ignore your best interests.

Mark · 9 June 2026

★★★★★ 5/5

Google

Daniel Everest is brilliant, very polite, helpful, understanding and patient. He went above and beyond to do his best to help us and explained every single question we had. We are going through the process at the moment and is a smooth sailing thanks to him. He is very passionate about his job, professional on what he does and makes sure always putting his clients first, even on his day off he replied to our emails. Cannot recommend him enough!

Maria · 8 September 2025

★★★★★ 5/5

Google

Our Mortgage advisor was Daniel Everest, he helped us in the process of buying our home, the quality of service was just excellent, very attentive, caring and professional. We had originally one mortgage advisor in mind but after meeting Daniel everything changed, we felt very comfortable talking to him and he made the process smoother and clearer. If you looking for a mortgage advisor, Daniel is just the best to go to!!! Thank you very much for everything!!!

Fanta · 24 September 2025

★★★★★ 5/5

Google

As an anxious first time buyer i had a really positive experience with the team at Fox and Son's. I used their mortgage broker Rob who explained the whole process clearly and worked very hard to get me the best mortage deal keeping me updated throughout. Jade has also been very attentive and provided me with updates whenever she can and has replied to me quickly. Couldn't recommend them enough!

Jazzy · 5 October 2026

★★★★★ 1/5

Trustpilot

Absolutely appalling and disgraceful…

Absolutely appalling and disgraceful service from Fox & Sons Lettings. Morgan Wilde (Crawley branch) and Olivia Rennie (Haywards Heath branch) completely failed in their duties while I was paying full management fee. They left my property vacant for over five months on purpose, ignoring at least two eligible tenants who submitted enquiries - both never received any response. On top of that, they kept presenting me with tenants who were completely unsuitable for the flat, people without jobs. This shows a shocking disregard for my property and finances. I had to constantly chase them to carry out even basic management duties, and their excuses were pathetic. Their negligence, unprofessionalism, and complete lack of accountability cost me thousands in lost rent. I had to constantly chase them to do even the most basic management tasks, and their excuses were pathetic. When I went to another agent, my flat was rented in less than 48 hours - proof of their incompetence and negligence. I strongly advise anyone not to deal with Fox & Sons letting department, especially Morgan Wilde at Crawley and Olivia Rennie at Haywards Heath. They’re disgusting, dishonest, and their behaviour utterly unacceptable. I am taking this further and I will not rest until I get a proper explanation and resolution. Shame on you Morgan Wilde and know that your dishonesty and dirty play will cost you in life.

Gomez · 20 March 2026

★★★★★ 5/5

Google

Ryan Soan and the team at Fox & Sons secured a sale on our property within a week of marketing it for us. We had initially listed with another agent and had no offers for 12 weeks. Once we switched the sale to Fox & Sons we received two firm offers within the first week. A great supportive, and collaborative service. Highly recommended.

Ian · 3 November 2025

★★★★★ 5/5

Google

We could not have asked for more from the whole team from Fox & Sons (Burgess Hill) who were involved with the sale of our property. They were extremely supportive and professional throughout the entire process. Special thanks to Ryan and Jade who were our main point of contact. When the conveyancing hit a more than a few bumps, Jade was always there to help put us back on track, for which we are very grateful. Special thanks to Jamie who accompanied prospective buyers the majority of the time. He was extremely polite, respectful, punctual and very charismatic. Jamie is definitely a credit to Fox & Sons and we wish him every success with his future career. Can’t thank you all enough and will be more than happy to recommend the team at Burgess Hill.

Kevin · 25 April 2025

★★★★★ 5/5

Google

As a first-time buyer, I couldn’t have asked for a better experience with Fox & Sons in Burgess Hill. From the very beginning, the team have been professional, friendly, and incredibly supportive - making what could have been a stressful process feel smooth and straightforward. I’d like to give a special mention to Daniel Everest, who was outstanding throughout. His communication was clear and timely, his guidance invaluable. Daniel’s was instrumental in getting us to an offer accepted stage, and we’re so grateful for everything he did to help us get to this point. Thank you again to everyone at Fox & Sons. I would highly recommend them to anyone looking to buy or sell in the area.

Mr · 22 April 2025

★★★★★ 5/5

Google

My wife and I sold our house through Fox & Sons at the end of last year, we were in a rush to sell as had found our dream home without even going on the market and Ryan and his team pulled out all the stops and got it done for a price we were happy with as well! Can’t recommend them enough, Kieran and Jamie were also fantastic, as was Dan who helped get us a great deal on our mortgage.

Tom · 10 April 2025

★★★★★ 5/5

Google

Our house went on the market with them in November 2024, they were great, got 2 offers within a week! They had viewings lined up before it went online and they had been supper supportive all the way from marketing our home to completion day! Thanks to Ryan during the valuation stage, Jamie during the viewings/offers and thanks too Jade who was a great support during the conveyancing and helping to chase ours and the buyers solicitors! 100% would recommend to anyone wanting to sell their home!

Lewis · 9 April 2025

★★★★★ 5/5

Google

Robert Wing was great, helping me and my partner set up our mortgage for our first home, and securing us a good rate just as they started to go up

James · 11 July 2026