Every review we hold for the Buntingford office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We’ve had such a fantastic experience with this estate agent, and especially with Genna. From the very beginning she was incredibly friendly, helpful, and genuinely invested in helping us find the right home.
My partner and I are moving in together, so finding the right place meant a lot to us, and Genna really went above and beyond to make it happen. She put in so much effort behind the scenes, kept us updated every step of the way, and was always pleasant, professional, and easy to deal with. Nothing ever felt like too much trouble for her.
Thanks to Genna’s dedication and hard work, my partner and I have found the perfect place to start this exciting new chapter together. We’re so grateful for everything she did for us.
Truly outstanding service, a genuine 5-star experience. I would highly recommend this estate agent, and especially Genna, to anyone looking for someone who really cares about helping people find their home.
Blinds · 16 March 2026
Agent replied · 16 April 2026
What a lovely review and thank you so much for taking the time to write such pleasant comments about the letting department, in particular Genna and I will certainly pass on your kind words. I hope you are both very happy in your new home. regards Will
★★★★★ 5/5
GoogleMade the sale of our mum's flat less stressful than we thought. My sister and I were kept up to date with all proceedings, with Jack and his team giving an excellent service from beginning to completion. We cannot recommend highly enough.
Patrick · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words Patrick. All the best to you and your family in 2026 regards Will
★★★★★ 5/5
GoogleWe have used Will and his team at Holden Prescott for both buying and selling. They have been superb. Fast responses , friendly and incomparable local knowledge. We would definitely recommend them to any prospective buyer or seller looking to move in the area.
Julian · 22 October 2025
Agent replied · 12 November 2025
Julian, a pleasure to act for you again and if ever I am in Seville I will look forward to meeting up again for a cheeky sherry overlooking the Cathedral. Best wishes to all Will
★★★★★ 5/5
GoogleWe received excellent service from Will, Jack and the team. Great advice on pricing and pitching our property which lead to an offer within 2 weeks. Would have no hesitation in recommending them.
Jason · 22 October 2025
Agent replied · 12 November 2025
Thanks Jason. It was a pleasure to act for you and Heather and we all wish you the very best in your exciting new chapter. Best wishes Will
★★★★★ 5/5
GoogleHolden and Prescot are an excellent estate agent. They manage my rental properties with great care and thoughtfulness. Inspections are carried out appropriately and any issues are sorted out efficiently. I have also had recent experience …
Penny · 16 March 2026
Agent replied · 16 April 2026
Penny, the pleasure is all ours. As Always you are a delight to deal with and till the next time …. All the best Will and all at H&P
★★★★★ 5/5
GoogleWe were very impressed by the service they offer. The staff are all so polite , professional and efficient.
House selling is never easy but they made it as easy as it can possibly be.
Great team. Highly recommend.
Frances · 16 February 2026
Agent replied · 16 April 2026
Thank you Frances, and we all widh you the very best in your brave new chapter on the other sider of the world. Bon Voyage Will and all at H&P
★★★★★ 1/5
GoogleOMG what can I say, total shambles of a company, house rented out for 2 years left in such a state, when questioned about it no explanation, Ariel to TV cut , Sky installed without permission, numerous items missing from the kitchen, Never went to check on the property in all the time it was let out.
Charged the landlady to have the property cleaned when pictures sent of the state the house was in after they said it had been checked by them. realised the deposit without checking on the property and without landlords permission
would not recommend this company to anyone Total waste of space, lack of knowledge of how to complete an itinerary and how to then check the itinerary when tenant leaves. BREACH OF CONTRACT all the way and they charge you £90 for the privilege !!!!!!!
Serena · 22 June 2017
Agent replied · 20 June 2024
We always appreciate feedback from our clients as it helps highlight any issues that need resolving. Regretfully however many references are undertaken, some tenants never respect a property as they should do. In this particular instance the tenant liaised directly with the Landlord on many of the issues raised including the cleaning and gave permission for the deposit to be released to the tenant. However to be honest, after two years of the property being rented, it certainly was not as spick and span as it was when it was first let out. The review was left by a relative who was not aware of the whole picture.
★★★★★ 5/5
GoogleExcellent service from start to finish! Easy, very quick, nothing too much trouble and so friendly and approachable. No gate keeping computer systems, you deal with actual people who want to help. Huge thanks to Stephanie, Sam and Susie!
Amy · 8 June 2025
★★★★★ 5/5
GoogleFrom the very start the service we received has been excellent. We are almost 80 yrs old & have lived in our current house for 47 yrs so we very much appreciated how the whole process was managed so professionally & thoughtfully.
We had regular contact & all our questions were answered promptly. Every member of staff we spoke to was pleasant & positive but our particular thanks go to Harvey who managed our sale & purchase.
In all this is a brilliant team of estate agents & we are glad we chose them.
Bob · 23 August 2025
★★★★★ 5/5
GoogleWhat an efficient process from start to finish. Within seven weeks our property sale was complete with NO hitches or issues.
A fabulous service from start to finish- thank you Will and team.
Paula · 21 May 2024
Agent replied · 20 June 2024
Paula you were a dream to deal with from the start and I hope our paths cross again soon best wishes Will
★★★★★ 5/5
GoogleIf you want to sell your house in Macc, look no further. These guys are the best. Jack Hanson went above and beyond the call of duty and made the whole experience seamless. Thanks for everything and we wish you all the very best!
Philip · 26 July 2023
Agent replied · 20 June 2024
Cheers Phillip and we all wish you the best in the future, especially jack after the glowing review.
★★★★★ 5/5
GoogleI used H&P to sell my property. After my buyer being let down twice, Jack and the team were very supportive, called me when they said they would and kept in touch constantly. An amazing team. I would highly recommend them.
Jan · 21 June 2023
Agent replied · 20 June 2024
Thanks Jan for your kind words and we all wish you all the best in the future best wishes Will
★★★★★ 5/5
GoogleI have bought and sold over seven properties through Holden Prescott Estate Agents so far. Their knowledge is unmatched, and the whole team is a pleasure to work with. They have enthusiastic staff who represent the company flawlessly. They have assisted me perfectly in all my transactions, whether it is buying or selling, and I wouldn't hesitate to use them again. I recommend them to everyone I know and will continue to do so.
Thank you again.
Keelan · 22 January 2024
Agent replied · 20 June 2024
Keelan its been a pleasure. You were lovely to deal with highly efficient with charming wit. You deserve all you work for. Till the next time. Best wishes Will
★★★★★ 5/5
GoogleAlison and Jane were so helpful and friendly throughout our rental application process. They always got back to us quickly and were easy to reach on the phone - thank you very much! 😊 …
Katie · 25 August 2023
Agent replied · 20 June 2024
Thank you Katie and we all hope you have settled in well to your new home
★★★★★ 5/5
GoogleCan’t recommend this place enough, as a first time renter I had a lot of questions and Sam handled everything amazingly and was keen to help with anything I needed. The process was quick and I was informed of everything going on every step of the way. Definitely will be using H&P in future!!
Georgia · 12 December 2024
Agent replied · 9 January 2025
Thank you so much Georgia, feedback is much appreciated and I will pass on gladly your comments to Sam and the rest of the lettings team.
★★★★★ 5/5
GoogleCouldn’t have done anything better. Photos taken on Friday, house was online by Monday morning and we had 3 offers above asking price by Friday! Every time I called or emailed with a query the phone was answered or the email replied to promptly. Sounds like a little thing but this is massive to me - that someone picks up the phone when you call! Super nice people, very professional, kept us updated and did any chasing required without being asked. Don’t be conned Into going with an agent that quotes you the highest sales price, they do that just to get the gig and then turn out to be useless service wise. H and p suggested a realistic price at a level that would tempt buyers in and got us sold quickly (for a price well above what we were expecting) rather than starting high and then having to come down. Anyway, they’re the only agent I’d recommend in macc. Thanks to everyone there - Ben, grace, milo, fred
Value · 26 July 2023
Agent replied · 20 June 2024
Thank you for the kind words Ben and I am sure that our paths will cross in the future best wishes
★★★★★ 5/5
GoogleWill and the team have provided an excellent service when it came to selling our house. They constantly communicated with us about progress, and also ensured our sale went through relatively smoothly. Would highly recommend if you're intending to sell / buy using their services.
Anthony · 21 June 2021
Agent replied · 20 June 2024
Anthony thank you so much for your kind words it is much appreciated best wishes Will
★★★★★ 5/5
GoogleThe team at H&P were fantastic throughout my property sale, their valuation was spot on, they were quick and efficient when it came to negotiating and closing my sale and made the whole experience that little bit easier - I hope to work with them again in the future with my next property.
Holly · 10 October 2024
Agent replied · 9 January 2025
Holly, it has been lovely acting for you in this sale. You have a beautiful home that certainly made our job a lot easier. I hope you and Keelan are very happy in your new home in Gawsworth.
★★★★★ 5/5
GoogleWill, Harvey and the team have been amazing, from valuation to selling, very professional, and kept me informed every step of the way. I would highly recommend them.
Jill · 21 June 2023
Agent replied · 20 June 2024
Thanks Gill, an absolute pleasure as always and I hope we can help you and Matt find a suitable home. All the best Will
★★★★★ 5/5
GoogleHelpful agents. Very efficient.
Mark · 16 March 2026
Agent replied · 16 April 2026
Thanks Mark hope you enjoy living in your new apartment regards Will
★★★★★ 5/5
GoogleAmazing effort by the whole team. Kept us informed throughout & chased solicitors up. Made the process so easy
Wayne · 22 October 2025
Agent replied · 12 November 2025
The pleasure was our Wayne. Thank you so much for the kind words best wishes Will
★★★★★ 5/5
GoogleStaff were wonderful, especially Alison who really helped me out with finding somewhere to live. They really went above and beyond with fantastic service, I know where to go next time I need to move!
Kit · 21 June 2022
Agent replied · 20 June 2024
Thank you Kit. I hope you have settled in well in your home and we are always here if you need us. All the best Will
★★★★★ 5/5
GoogleReally great from start to finish. Harvey was fantastic throughout and a huge help. Would recommend Harvey and H&P to anyone in the future.
Simon · 21 June 2023
Agent replied · 20 June 2024
Thank yo so much Simon and we all wish you both all the best in your new home. This was Harvey's first sale since joining from college and I too was impressed by his efforts, hopefully, the first of many.
★★★★★ 5/5
GoogleVery professional team, sold our house quickly. Extremely good photographs and marketing, and the after sales service is second to none. Kicks other estate agents out of the park, highly recommended.
Alf · 23 May 2025
Agent replied · 12 November 2025
Alf, what a lovely review. Thank you for your kind words it has been an absolute pleasure. You certainly made it easy for us with such a beautiful home. And also credit to whoever looks after the garden, in all my 38 years doing this job, yours is their at the top end.
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