5/5
GoogleLucy was fantastic and instrumental in making the whole process of buying our new home go as smoothly as possible. I would highly recommend Lucy and her team for your property needs! Thanks again Lucy!
Trusted Agent profile
JamesDean reviews
★★★★★
81 reviews across 3 platforms
51 High Street, Builth Wells LD2 3AB
JamesDean's Builth Wells office at 51 High Street is rated 4.4 out of 5 across 81 reviews on three platforms, including 61 Google reviews rated 4.4. The 9 Facebook and 11 Trustpilot counts are for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Builth Wells office, from every platform, shown as written. First names only.
Google5/5
GoogleMany thanks to Richard for selling our chalet, sold within days after being on with another agent for a number of months. Service received was great throughout the sales process.
5/5
GoogleMyself and my wife recently brought a house through James and dean’s, they were very helpful and can highly recommend them. Top team especially Lucy who was amazing.
5/5
GoogleSo helpful and accommodating. Made every effort to ensure that the property I wanted was offered to me . If it was not work and the 4+ hours drive, I would have definitely taken the flat. Hoping another will become available soon.
5/5
GoogleRecently rented a place through this no nonsense estate agents following a poor experience with one of the bigger agents. Well organised, polite and all done in-house within 3 weeks, highly recommend and lovely team work. Thanks guys
5/5
GoogleBoth Richard and Lucy were really helpful, friendly and prompt to ensure we got our dream home for Christmas. What more could you want!
5/5
GoogleGreat team, Richard and Lucy were excellent throughout the whole process 👍🏻 …
5/5
GoogleFantastic experience, Richard was incredibly helpful we would highly recommend the services.
5/5
GoogleAbsolutely fantastic!! Have been an absolute wonder to deal with. Lucy and Richard have been so easy to contact to help with any enquiry I may have had and any issues were quickly resolved! Could not recommend enough! Thank you so much for all of your hard work!
1/5
GoogleUnfortunately has the local monopoly on renting. Awkward to deal with, rarely responds in a timely manner to problems in the properties. It will never be their fault either. It'll be your phone, the builder, the landlord, no one takes responsibility for their mistakes. Getting help is like nailing jelly to a wall if you're a tenant. Avoid where possible.
5/5
GoogleBoth Lucy and Richard have been amazing throughout the sale of our property. They are knowledgeable, professional, friendly and so helpful. We have been very happy with the service we received and would absolutely recommend them if you are looking for a great estate agent.
5/5
GoogleRichard and Lucy worked tirelessly to get our property sold under very difficult circumstances and we can't thank them enough for their efforts - Highly recommend this agency as the most proactive around - Thankyou both
5/5
GoogleAbsolutely fantastic service from Richard and Lucy.It was very scary for us to purchase our first home but they have made it very easy! My husband and i can not recommend them enough.I can even say we have made friends for Life,so we would like to say massive thank u to them!!
5/5
GoogleWe recently moved from Lincolnshire to Llandrindod Wells, due to the logistics obviously we were not able to just pop in to see Lucy or Richard, but they were always there on the phone or email to help us and 'hurry' the sale along. Thank you for a great service.
5/5
GoogleHad the pleasure of purchasing a house from Lucy. It feels it was all right time, right place but it is a large part down to Lucy and I’m so grateful. We popped in on the off chance,the day after having had a terrible viewing from another …
5/5
TrustpilotHelpful, thoughtful and always there
Over the years we have dealt with many Estate Agents. Most have been OK to a point while they are selling and after that they do not care and vanish - and that includes those you are paying lots of money to.
1/5
GooglePhone for viewings and survey answered took a number still waiting for return from the office
Agent replied · 15 June 2024
Hi Jane, sorry to hear no one has come back to you. Just to confirm you tried to contact James Dean in Builth Wells, Powys as no one in the office has a record of your call. If you would like to give me a call on 01874 624757 to discuss further. Many thanks Oliver
5/5
GoogleI am very grateful for the professional and sensitive help and advice provided by the agency. I highly recommend them to others.
5/5
GoogleRichard and Lucy have been patient helpful professional and absolute stars through a difficult process of selling my property. Richard going that extra 500 miles!! We got there in the end so a huge thank you to them both. X
5/5
GoogleIt was so good to be dealing with Richard and Lucy; diligent, courteous and professional at all times yet always approachable, communicative and understanding. This, combined with strong local knowledge of the conveyancing market meant that …
5/5
GoogleRichard and Lucy just guided us through another sale and onward purchase. We have used them previously and would definitely choose them again. They were informative, expedient, courteous and knowledgeable, keeping us informed throughout the …
5/5
GoogleHighly recommended. Easy to work with and helped my Mum greatly with selling her property.
1/5
FacebookSo, I’m now on day 4 of trying to arrange some viewings in Temple Street without success. 4 phone calls and three emails later I’m still waiting... Useless so far. Pity the vendors...👎🏻👎🏻👎🏻👎🏻
5/5
GoogleI would like to mention that Richard and Lucy handled the sale of my property in a great professional way and will certainly engage them to pursue a property for my future home. Elizabeth Stokes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JamesDean
How many reviews does JamesDean have?
JamesDean's Builth Wells office has 81 reviews across three platforms: 61 on Google, 9 on Facebook (across the whole business), 11 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is JamesDean's rating?
JamesDean is rated 4.4 out of 5 across all 81 reviews, and 4.4 out of 5 on Google from 61 reviews, checked 9 October 2026.
Where is JamesDean's Builth Wells office?
JamesDean, 51 High Street, Builth Wells LD2 3AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.