Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI had a very bad experience with Thara Properties. When I rented a property, the boiler didn’t work, and I had to spend the whole month with cold water. Now that I’ve moved out, they are refusing to return my deposit. It seems like they’re just out to make money. I would not recommend trusting them or paying any deposit to them.
Answering your reply
It's not true, what you are explaining. First of all, if the boiler and fridge were not working properly, you should have fixed them before renting out the property. Secondly, if you are claiming that you deducted the amount for those damages, there should be proof, such as bills or receipts, to support that. I asked you for evidence, but you didn’t provide anything.
This is not appropriate behavior when dealing with a client. I’m sorry to say that your way of handling this situation and deducting the deposit without any proof is unacceptable. Unfortunately, I can no longer trust you, and I will not recommend anyone to deal with you in the future.
Amna · 26 July 2025
Agent replied · 25 July 2025
Thank you for taking the time to leave a review. We would like to address and clarify a few of the points you raised.
Firstly, regarding the boiler issue, this did not last a whole month. Once the landlord was informed, a contractor was promptly arranged. The delay in resolving the matter was due to scheduling conflicts between the contractor’s availability and yours, not due to any inaction on our part.
Secondly, in relation to your deposit return, we would like to clarify that at no point did we refuse to return your deposit. We did inform you that the property had not been cleaned upon your departure, and there was also damage to a blind and repainting required. These were valid reasons for deductions, which you accepted. The remaining balance of your deposit was subsequently returned.
We aim to resolve all issues fairly and in line with tenancy agreements and deposit protection regulations.
Kind regards,
Thara Properties
★★★★★ 5/5
GoogleI had an excellent experience with this letting agency. From start to finish, they were professional and efficient. Their team was friendly and always available to answer any questions I had. They made the whole process of finding a rental property easy and stress-free.
Not only did they help us find the perfect property, but they also made sure that everything was in order before we moved in. Their communication throughout the entire process was exceptional, and they made sure that we were happy with the property and all the paperwork before we signed anything.
Overall, I highly recommend this letting agency to anyone looking for a reliable and trustworthy agency. They truly go above and beyond to ensure that you have a smooth and enjoyable renting experience. Thank you to the whole team for all your hard work!
Alexandra · 23 December 2024
Agent replied · 23 October 2024
Thank you Alexandra. We have loved working with you over the years and appreciate your review.
★★★★★ 1/5
GoogleI CANNOT reccommend it.
Firsty, I've booked an appointment to see a flat.
I got an email that they will call me in 3 days.
They didn't call me.
After this, I gave one more chance to the agency and booked another appointment but in this time, they said they don't have the property what i booked for. So why was it on the website? Badly, but it's not updated.
The lady said, the manager will call me but i was never called.
Maybe is it a fake agency?
Nóra · 24 October 2021
★★★★★ 1/5
GoogleUnreliable - would not recommend.
I had a viewing booked, turned up at the property and the estate agents called me to say the person who’s meant to be showing me the property is stuck and won’t make it. The call was made at the time when the viewing is booked, no notice.
Be careful when you book viewings with these estate agents, as there is a high chance the viewing will be either moved, or cancelled with no notice.
Ellie · 23 December 2024
★★★★★ 1/5
GoogleWorst experience of living here for 6 months . Firstly haven’t got clean house . I cleaned by myself .2ndly mould problem in whole house it was not solved . Very rude communication. Are not returning deposit. And saying not the priority. Said not gonna eat your money . Would not recommend it b careful
Harshdeep · 26 April 2024
Agent replied · 23 October 2024
Dear Harshdeep, thank you for your feedback just to confirm that never did any of our agents mention that your deposit will not be returned nor that you are not a priority nor that your money will not be eaten. First and foremost we advised you that consistent phone calls making demands is not the way to go about resolving a deposit dispute and to keep correspondence via email which you understood and did. Then we explained to you that we require the other individual on the tenancy agreements confirmation before we could move further which you provided. We then explained to you that we will be making certain deductions to the deposit due to 2 broken doors which you accepted. Therefore the remainder of your deposit was returned resolving the matter.
★★★★★ 5/5
GoogleHave been living with Thara for the last 6 years and have never ever had an issue. The team are excellent especially Rehan and Zeeshan they have gone above and beyond in helping me out
Cristian-Marian · 28 December 2023
★★★★★ 5/5
GoogleI’ve been with Thara properties for 3/4 years and must I say the experience I have had has been great, they are very friendly and will help you if you want to find a new property, especially the agents Rehan and Zeeshan they have treated me with the most respect and helped a lot i highly recommend going to them
Aaman · 23 December 2024
★★★★★ 5/5
GoogleI'm looking to rent through U couldn't be more helpful in my search.
Terianne · 2 December 2025
★★★★★ 1/5
GoogleVery unprofessional waste of time.
bunch of cowboys, haven"t got a clue how to run a business.
Zac · 19 October 2025
★★★★★ 5/5
GoogleThe best company in England, wonderfully friendly staff ready to help at any moment to make your stay at home as comfortable as possible.
Herlis · 18 July 2025
★★★★★ 5/5
GooglePerfect agency. Using them for all my properties now after bad experiences with other agents in the areas. Transparent & honest best in High Wycombe
Hasan · 12 September 2024
★★★★★ 5/5
GoogleThara Properties have managed a number of my properties for the last 5 years and have been an excellent agent always transparent and have helped me out a lot
Mohammed · 27 March 2024
★★★★★ 5/5
GoogleExcellent agency. best in High Wycombe. Have helped me a lot over the last 8 years. highly recommended
Pasha · 13 August 2024
★★★★★ 5/5
GoogleExcellent service. Found us reliable tenants within a short amount of time. Have recommended to friends and family.
Sameer · 13 August 2024
★★★★★ 5/5
GoogleWe sold our property through this agency helping staff good communication highly recommend
Rehaan · 13 August 2024
★★★★★ 5/5
GoogleHelpful staff highly recommend 5 star
Reginald · 13 August 2024
★★★★★ 5/5
GoogleBest Letting Agents In High Wycombe Highly Recommend..
Ehsan · 26 May 2024
★★★★★ 5/5
GoogleBest agent in High wycombe
Ogunniyi · 26 April 2024
★★★★★ 5/5
GoogleSimple and straightforward
R · 26 May 2024
★★★★★ 5/5
GoogleMost reliable agents in the local area. 5 stars from me.
Claire · 28 November 2023
★★★★★ 1/5
GoogleOver prices property
Andrey · 24 October 2023
★★★★★ 1/5
GoogleDidn’t show up for an appointment… waste of my time.
Nigel · 24 October 2022
★★★★★ 5/5
GoogleGreat cooperation from the start till the end of tenancy. Highly recommended.
Rafał · 24 October 2020
★★★★★ 5/5
GoogleGreat service from RabbaniPositiveResponsiveness, Professionalism
Ifty · 24 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
