Trusted Agent profile · Buckinghamshire
★★★★★
1,830 reviews across 2 platforms
5 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LE
Romans's office in Buckinghamshire, at 5 Crendon Street, is rated 4.2 out of 5 across 1,830 reviews on two platforms, including 406 Google reviews rated 4.5.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience purchasing through…
Great experience purchasing through Romans. Very honest and reliable.
Dear Alice,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotI thought the Estate Agent worked for…
I thought the Estate Agent worked for the seller NOT the buyer
Dear Sandra We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
GoogleAmazing service and should anything need attention, they action it right away. Only been renting with them for 4 months - so far, very impressed :-)
Hi Nikki, great to hear you are happy with our service so far. If you ever have any questions at all, do not hesitate to contact the branch.
5/5
TrustpilotGood letting experience in Romans
The letting consultant Sang and letting move manager Abigail provided a lot of useful helps and question-answers, which make the whole letting experience is very good and comfortable. Romans is recommended and believable.
5/5
TrustpilotProfessional
Helpful, Honest, and transparent estate agent for buyers and sellers.
Dear Kim,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotSuper helpful property manager
Had a few issues with the property when we moved in. Ceri our property manager got everything in order instantly without hesitation helping smooth out our move in
5/5
TrustpilotRomans Estate Agents and Kim Stockley…
Romans Estate Agents and Kim Stockley in particular have provided friendly professional and trouble free management of our property let, and we are happy to recommend them without hesitation.
5/5
GoogleAs soon as you speak to someone they will try and get the information you need. Good communication. Thanks.
Hi Steve Thank you for taking the time to review your recent experience with our High Wycombe branch. It's pleasing to read that the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
TrustpilotBeen with Romans since nearly 5 years…
Been with Romans since nearly 5 years now. Communication is great and any issues sorted within reasonable time.Definitely recommend
5/5
TrustpilotVery helpful
Very helpful, efficient & speedy response.
Dear KeithCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat service
Good advice and information from Warren from the Maidenhead branch. Easy to set up appointment and would highly recommend this estate agency.
5/5
TrustpilotVery speedy and efficient service, with a courteous presentation!
Efficiency, courtesy, and professionalism.
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotThey did help to solve our problems
They did help to solve our problems, & made our tenancy went well
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotVery friendly and professional
Very friendly and professional. highly recommended
Dear Nick,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHave worked so well for us so far. Really helpful and keeps us updated.
Dear, Ladymontener Hark,U,Up, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
1/5
TrustpilotTerrible service
Terrible service. Take literally a month to reply. Will not be using again
Dear TimWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleDear Lewis, a quick mail to say many thanks for all your help to make this happen so smoothly.
5/5
TrustpilotSome things still work in Britain, Romans, in Woodley, is one of them.
If it wasn't for the team at Romans, in Woodley, this would never have happened, they were brilliant. Full marks to them.
5/5
GoogleUsing Romans to let my property has been a good experience, due in no small part to Lewis Bebb, who has been helpful and responsive to calls and emails.
5/5
TrustpilotVery nice people and ready to help
Very nice people and ready to help! Burnham branch is on spot with every single thing and ready to help at any time! Thx David Mauzhendi and Courtney Brant!
5/5
GoogleIsabella has always been efficient in assisting with all enquiries and responding promptly.
Hello Satnam Sarai Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleWe used Romans to sell our flat and were really pleased with their service. The flat was sold quickly and within the timeframe Romans had set. Stephanie and Callum assisted us along with Charlotte at the Head Office and they were always quick to respond and help when needed.
5/5
TrustpilotVery efficient and professional service…
Very efficient and professional service from Naomi and the rest of the Team. Always friendly and helpful. Highly recommended.
1/5
TrustpilotFirst to take money
First to take money, last to fix the issue.Terrible service!
Dear Sir/MadamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
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