1/5
Staff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
Trusted Agent profile · Buckinghamshire
★★★★★
1,830 reviews across 3 platforms
2 Temple Street, Aylesbury, HP20 2RH, Buckinghamshire, HP20 2RH
Connells's office in Buckinghamshire, at 2 Temple Street, is rated 2.2 out of 5 across 1,830 reviews on three platforms, including 237 Google reviews rated 4.4.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
1/5
Staff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
5/5
I've had a stress-free experience with Connells, with the help of DeAndre and Charlie. Thanks to you both for being so helpful and professional. Would highly recommend!PositiveProfessionalism, Value
1/5
Do not trust this agency
Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency
1/5
utterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
1/5
One star
One star .....
1/5
Best Avoided
Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.
5/5
I am very happy with the service provided! Found a tenant within a week and kept me updated throughout the process. No issues! Thank you!PositiveResponsiveness, Quality, Professionalism
1/5
Basically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
5/5
Review Connells Watford
Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after
1/5
Shambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
2/5
I have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
1/5
One * is way too generous
One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!
1/5
Dealing with Connells
Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.
1/5
An absolute joke of a company I’m…
An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting
1/5
INCORRRECT WASTE OF MONEY
Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.
1/5
Very bad service
Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical
1/5
Pushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
1/5
Don't waste you time to go to this…
Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.
1/5
absolutely shocking no chain and messed…
absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting
1/5
Rude and don't realise what effect they…
Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.
1/5
Constant Lies
Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.
2/5
Communication between departments is non existent
Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.
1/5
Never use Connells
Never use Connells. They are very greedy. They put the property price very high on the market than the valuation amount. We put in an offer on a property and the valuation came almost 40k less.
1/5
Administratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
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