5/5
We were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
Trusted Agent profile · Buckinghamshire
★★★★★
210 reviews across 3 platforms
Lexham House, 14a Hill Avenue, Amersham, HP6 5BW, Buckinghamshire, HP6 5BW
Chancellors's office in Buckinghamshire, at Lexham House, is rated 4.5 out of 5 across 210 reviews on three platforms, including 43 Google reviews rated 4.6.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
We were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
1/5
Customer service is a disgrace. We initially put our property on the market with Chancellors after we were approached by them saying there were buyers “actively seeking out our property”. Once we put the house on the market with them it has been an absolute nightmare trying to get regular updates. I’ve always had to chase for updates. Fed up with the service, I then asked for the property to be removed from the market - again greeted with zero response until I chased multiple times. I am now chasing to close off the contracts and still had no response!
Hi Suganya, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
4/5
It’s been three years with…
It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.
Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
1/5
Rubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
Will Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Where business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
Staff in high regard !
I came to regard Ethan as a trusted friend !
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
Georgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
5/5
Jessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
I appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
5/5
New Tenancy
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Very impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
2/5
We have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
5/5
For many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
5/5
Jordan you are a star
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
1/5
Really poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
I was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
My partner and I have been dealing with Daniel from Chancellors who has helped us tremendously during the purchase of our first property. He was always on hand to answer any questions we had along the way and made sure to get back to us quickly and efficiently, this made the communications between us and the seller extremely easy and reliable. Thank you again very much for all your help Daniel!
Hi Lucrezia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Great service
A great service being provided by Rosie, nothing too much trouble!
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
1/5
The agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
5/5
Speedy, organised, friendly - we exchanged today and Dan was fantastic throughout. Honourable mention to Richard and Nick - thanks everyone!
Thank you Anna for giving our Amersham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
4/5
Helpful experience
Helpful experience from Tom Taylor especially with processing paperwork once the unfortunately episode of requiring eviction of a tenant who stopped paying rent has been encountered.
We are pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
Good presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
Great service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Buckinghamshire office has 210 reviews across three platforms: 43 on Google, 1 on Yell, 166 on Trustpilot (across the whole business).
Chancellors Amersham is rated 4.5 out of 5 across all 210 reviews, and 4.6 out of 5 on Google from 43 reviews.
Chancellors Amersham, Lexham House, 14a Hill Avenue, Amersham, HP6 5BW, Buckinghamshire, HP6 5BW.