1/5
Google1st time Iv used them and not a grate start . Within 2 weeks no viewing only the promises of them and the cancellation. As well as being lied to saying there is a cash buyer coming to visit. Tuned out to be a lie
Trusted Agent profile · Aylesbury
Brown and Merry Aylesbury reviews
★★★★★
431 reviews across 2 platforms
5-7 Market Street, Aylesbury, HP20 2PN
Brown and Merry's office in Aylesbury, at 5-7 Market Street, is rated 4.3 out of 5 across 431 reviews on two platforms, including 299 Google reviews rated 4.8.
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Reviews
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
Google1/5
TrustpilotAvoid search them up on TikTok
Brown and merry in Watford are top class scammers Claimed to be professional will turn around and steal your money Don’t rent from them Avoid at all cost
5/5
TrustpilotHad Elliot show me the property
Had Elliot show me the property, polite and well mannered went above and beyond for me and my partner
5/5
GoogleGreat team and very professional services, especially from Charlotte Doherty and Paul MCManus. They were very kind and helpful trough the whole process. Always replyied to my calls and emails without delay. Great people and service. Would recomend them to anyone who needs help with properties.
5/5
GoogleThe whole team at Brown and Merry Aylesbury have been brilliant, very responsive to emails and very professional. Charlotte, Justin and Edward are who we’ve had most contact with and they’ve all been excellent. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotWoburn Sands Branch
Great first week of being in contact with the team at the Woburn Sands branch, very knowledgeable and have just viewed my first property - looking forward to working with them to find the right place - Steven
5/5
GoogleLoren Telford (Mortgage Services Partner) is amazing!! She has been so helpful with all our mortgages and we wouldn't go anywhere else!
5/5
GoogleAs first time buyers we were a little overwhelmed. The team here helped layout the process and charlotte kept in touch making sure the transaction ia moving ahead in a timely manner and offering assistance where required.PositiveResponsiveness, Professionalism
5/5
GoogleAbsolutely recommend Brown and Merry 100% Sean phoned me in the morning asking if we would accept a viewing and by 16.15 that afternoon our house had sold. Nothing was too much trouble for him. A great professional service. Thank you.
5/5
TrustpilotReally helpful and Honest Estate Agent
Really helpful, kind and honest estate agents, highly recommend them we had a complicated chain and they navigated through all the issues really well and took a lot of the pressure of us by dealing with things promptly and efficiently
5/5
GoogleReally helpful, supportive and took the hassle away in trying to sell. Thank you all for the service and support.
5/5
GooglePleasant experience so far. Sale agreed within 4 weeks. Good communication from all the team, kept informed throughout. Thank you.
5/5
GoogleVery pleased with the personal and professional support from Charlotte doherty, always chasing sales before even asked, and is always happy to help on the end of the phone. You are an asset to the Aylesbury Brown and Merry branch.
5/5
GoogleRecently sold an apartment through Brown & Merry, nothing but superb service, friendly, efficient and professionalism from Alan, Edward and Charlotte, most helpful and would firmly recommend using Brown & Merry again.PositiveResponsiveness, Professionalism
5/5
GoogleVery impressed with the level of service I received from Charlotte Doherty. She was really helpful and professional at all times. Always available to talk to on the phone and quick to respond to emails. Would highly recommend.
5/5
GoogleThumbs up for Cathy Lawless at Brown & Merry, aylesbury, cute fabulous person. She just knows what she is doing....will make your rental solutions within a minute.....and always there when you need her....god bless...👍👍👍 …
5/5
GoogleThey were wonderful in getting our house sold, they managed to achieve what others said we wouldn’t. Went above and beyond! I Definitely recommend!
5/5
GoogleFrom the moment we made contact with Sylvie Mistretta at B&M she has been extremely helpful and informative.More importantly she achieved the sale of our house in just a couple of weeks. Great Job
5/5
TrustpilotMatthew at Brown and Merry
Matthew at Brown and Merry was really great and would definitely recommend using them as an agent in the future.Really friendly, helpful and knowledgeable
1/5
TrustpilotVery bad experience buying through…
Very bad experience buying through Brown and Merry. A significant lack of information, effective communication and at times deceitful behaviour.Certainly would not recommend this company - Tring Branch
4/5
TrustpilotChloe at the Hemel Hempstead branch was…
Chloe at the Hemel Hempstead branch was fantastic. She responded promptly and courteously to all inquiries. I totally recommend them.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
5/5
GoogleDidn't use B&M to sell my property, but we bought one of their houses that was on the market with them. Very professional, no issues.PositiveProfessionalism
5/5
Googleabsolutely amazing lady called Nicole Pringle helped me throughout my property to let to amazing bunch of people her service were top class and really recommendable ..A value Member of Brown and Merry Aylesbury
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Brown and Merry hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Aylesbury.
