Trusted Agent profile · Broxtowe
★★★★★
899 reviews across 2 platforms
105a High Road, Beeston, NG9 2LH, Broxtowe, NG9 2LH
Bairstow Eves's office in Broxtowe, at 105a High Road, is rated 3.4 out of 5 across 899 reviews on two platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Broxtowe office, from every platform, shown as written. First names only.
5/5
TrustpilotGood communication, helpful.
Maid Marion Way branch were great dealing with my sale. Good communication with regular updates from a dedicated agent. It’s really helpful to deal with one person and Karen understood and really acted in my best interests. Recommend
1/5
TrustpilotWorst agency during Covid-19
Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...
5/5
TrustpilotCurrently renting a property through…
Currently renting a property through them and they've been nothing but helpful.
4/5
TrustpilotGood communication
Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good
5/5
TrustpilotI received excellent customer service…
I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you
1/5
TrustpilotCannock branch terrible
Cannock branch terrible. Been trying to view a property for ages. The sales guy refused to speak to us. Left a message with a potential date with the rental girls. Nobody has got back to us. Don't they want to sell??
1/5
TrustpilotThey only care about the landlord and not the tennants
We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague
1/5
TrustpilotRude estate agents
Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...
1/5
TrustpilotPoor experience
Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience
5/5
TrustpilotAlicia and her colleagues were amazing!
Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10
1/5
TrustpilotBooked a viewing and they didn't turn…
Booked a viewing and they didn't turn up. Sent me a form to complete but they did not tell me without the details I could not see the property. Totally unprofessional. Will never bother with them again.
5/5
TrustpilotExcellent service from Folkestone branch
Claire and the Folkestone team were excellent, kept us informed throughout the sale process, managed the viewings during a challenging time and kept us fully updated when required. Highly recommend.
5/5
TrustpilotExcellent experience
We have recently moved into a property advertised by bairstow eves where we dealt specifically with Elaine. The communication was thorough throughout the whole process and overall we had a great experience.
5/5
TrustpilotI found my new apartment through…
I found my new apartment through Bairstow Eves which is more than my expectations. I received excellent customer care through my letting officer at Wanstead Bairstow Eves.Would like to highly recommend for any letting purposes!
5/5
TrustpilotGeorgia Dalby at the Woodford Green…
Georgia Dalby at the Woodford Green office was excellent and extremely helpful in helping me to find my new rented home. Very professional and courteous throughout. I would definitely recommend their services.Many thanks,Emma
5/5
Trustpilot🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟Thank you for all the help and support 💐🙂The whole day you have taken care to make sure the movement is done smoothly 😊
4/5
TrustpilotSUSAN MOORE
i have a very good experience with Bairstow Eves in Walthamstowfrom start always very help full always on time for viewings and made the process of selling my property easy.
1/5
TrustpilotI had a valuation booked for 5pm and…
I had a valuation booked for 5pm and nobody turned up. Not even a phone call to let me know. Poor service. Why would anyone trust this lot
1/5
TrustpilotAVOID
AVOID. AVOID. AVOID. A COMPLETE RIP OFF. AVOID THEM AT ALL COST. AGENCY FEES CLOSE TO ONE MONTHS RENT. ARE YOU F****** KIDDING ME. 800 POUNDS FOR SOME LAZY PAPERWORK.
2/5
TrustpilotCheap and cheerful
Not the worst agent out there but you get what you pay for. They are cheap and cheerful but that's all you get back. Visited Bairstows in Barking 2017.
2/5
TrustpilotVery aggressive people in their office
Very aggressive people in their office. Didn’t help me at all being a first time buyer. I wouldn’t use them ever again for anything.
1/5
TrustpilotAwful estate agent
Awful estate agent. Constantly lying to me and saying they'd advertised my property when they hadn't. Seemed to have no knowledge of marketing or price. Avoid.
1/5
TrustpilotBin dealing with them for nearly a year…
Bin dealing with them for nearly a year now, the staff have wrong attitude towards the tenants and there no help
1/5
TrustpilotGood luck trying to get a response to…
Good luck trying to get a response to repair requests from the Romford branch as a tenant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.
