Every review we hold for the Broxburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the very beginning Carol made us feel very confident about selling our house. She explained everything to us from start to finish and no question was a inconvenience for Carol to answer.
Even with a slight bump in the road Carol kept in touch and worked her magic to keep things going from her end.
I for one can't thank Carol enough for the work she put in to help us with our sale and even just being at the end of the phone.
Carol thank you again. It is very much appreciated with the work you done for us.
Claire · 10 April 2026
Agent replied · 16 April 2026
Hi Claire, thank you for taking the time to share this. It means a lot to hear how supported you felt throughout your sale, and I’m really pleased Carol was able to guide you clearly from start to finish and keep things moving when challenges came up. I’ll be sure to pass your kind words on to her. We really appreciate you choosing us to help with your move. If we can be of any service in the future, please don’t hesitate to get back in touch. Many thanks, Matt
★★★★★ 5/5
GoogleWe cannot recommend Graham enough if you are looking for a great agent! You won’t be disappointed.
Graham took the time to understand our needs and preferences, making us feel like more than just prospective buyers, as we are first time buyers. His personalized and professional approach and commitment to our best interests ensured we found the perfect home. We couldn’t have asked for a better experience!
Graham knowledge and high professionalism was unmatched, tailoring our search to fit our lifestyle and budget. If you’re looking for a good realtor review, look no further as this is the agent for you!
Lolita · 16 March 2026
Agent replied · 16 April 2026
Hi Lolita, thank you for taking the time to share such a kind review. It’s great to hear that Graham was able to support you so well throughout your search and make the experience feel personal, especially as first-time buyers. I’ll be sure to pass your lovely comments on to him. Congratulations on finding your perfect home, and we wish you all the best as you settle in. If we can be of any help in the future, please don’t hesitate to get in touch. Many thanks, Matt
★★★★★ 5/5
GoogleI worked with Graham, Kai and Pam in my whirlwind foray into Broxburn and the surrounding areas. All three agents were quick to respond, quick to help and, at the end of the second day, quick to find me the perfect flat! Pam, who arranged three of my four viewings, was kind and curious throughout the explorations into buildings old and new. There was a particularly difficult exchange that Pam had with a resident who was in no way related to KnightBain or her immediate business - but her courtesy and professionalism held fast. KnightBain found me a flat in two days - I bet they can find one for you too! p.s. shout out to Axel
InBrewJ · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share this. It’s great to hear that Graham, Kai and Pam were all able to help during your search around Broxburn. Our team aim to handle situations with patience and professionalism, so it’s lovely to see that recognised. I’ll also be sure to pass on the shout out to Axel! 🐾We’re glad we could help you find the right flat so quickly, and we hope you’re settling in well. If we can be of any service in the future, please don’t hesitate to reach out! Many thanks, Matt
★★★★★ 5/5
GoogleWe asked to for a report for a house and received it within 30 minutes. Graham Le Mar was the person I was in contact with and he was a superstar. The process moved unbelievably quickly and Graham ended up getting us our dream home. I can't thank him enough for his efforts especially in the negotiations. I would highly recommend this agency and especially Graham.
Caolan · 15 April 2026
Agent replied · 16 April 2026
Hi Caolan, thank you for taking the time to share your experience. It’s great to hear how quickly everything came together for you, and that Graham was able to support you so effectively throughout, especially with the negotiations. I’ll be sure to pass on your kind words to him. Congratulations on securing your dream home, and we wish you all the very best as you get settled in. If we can be of any service in the future, please don’t hesitate to reach out. Many thanks, Matt
★★★★★ 5/5
GoogleWe recently purchased our family home from Knight Bain. Graham was the one handling the property and has left us in no doubt, if we were ever to sell, who we'd call.
Graham was impeccable at keeping us updated with queries, and has been a real human throughout, never a salesman. He's shown respect and commitment to both the Seller and us as the Purchaser through the entire transaction, and went above and beyond his role on numerous occasions. A perfect skill of being truly professional and genuine.
Brendan · 11 December 2025
Agent replied · 25 December 2025
Hi Brendan, thank you for sharing such a thoughtful review. It’s great to hear that your experience purchasing your new family home was so positive, and I’m glad Graham’s approach made the process feel straightforward and genuine. I’ll make sure he sees your kind words. Wishing you all the very best as you settle into your new home, and if we can be of any help down the line, please feel free to get in touch.
Many thanks, Matt
★★★★★ 5/5
GoogleI had a great experience with KnightBain, especially thanks to Graham. He helped me get my property marketed and sold in under two weeks, which was incredibly impressive. Graham was always quick to respond, very knowledgeable, and had a friendly, approachable manner that made the whole process feel easy and stress-free. A real credit to the company, I’d highly recommend!
Kris · 10 April 2026
Agent replied · 16 April 2026
Hi Kris, thank you for taking the time to share your experience. It’s great to hear how smoothly everything went and that the sale was achieved so quickly. Graham has already read your review, and I know he appreciated your words. If we can be of any service in the future, please don’t hesitate to reach out. Many thanks, Matt
★★★★★ 5/5
GoogleKnightBain and in particular Gavin Smith have acted on my behalf for several years now in managing my rental properties. I have been very happy with the service provided by everyone who works for the company and Gavin in particular who has been my main contact during this period. He brings all issues to my immediate attention and we discuss and agree the best way forward. I can’t speak too highly of him.
KENNY · 26 October 2025
Agent replied · 25 December 2025
Thank you so much, Kenny, for your kind words and continued trust over the years. We’re delighted to hear that you’ve been happy with the service from the whole KnightBain team, and especially from Gavin. He takes great pride in looking after our landlords and ensuring everything runs smoothly. Your feedback means a lot to us all.
Best regards,
Miles Leslie
Managing Director, KnightBain Estate Agents
★★★★★ 5/5
GoogleKai was my estate agent. He surely did a great job for my selling my property. I I did remember I encountered an unexpected issue with my roof, his professional advice helped me to solve it quickly and nicely. Also, he always gave prompt …
Kaman · 16 March 2026
Agent replied · 16 April 2026
Hi Kaman, thank you for taking the time to share this. It’s great to hear that Kai was able to guide you through the sale, especially when the unexpected roof issue came up. Kai has already read your review and was delighted to see it! … More
★★★★★ 5/5
GoogleWe highly recommend Graham from KnightBain. As first-time sellers, he made the entire process smooth and hassle-free, going above and beyond to assist us with every step. No question was ever too small, and his helpfulness and patience were exceptional. Graham is truly a legend and we couldn’t be happier with the support we received.
Tony · 25 November 2025
Agent replied · 25 December 2025
Hi Tony,
That’s such a lovely review - thank you for taking the time to share it. We’re delighted to hear that Graham made your first sale such a smooth experience and that you felt supported throughout the process. I’ll be sure to pass your kind words on to him; he’ll really appreciate it. If we can ever be of help again in the future, please don’t hesitate to get in touch.
Many thanks,
Matt
★★★★★ 5/5
GoogleKai was the agent we dealt with at Knight Bain. From our first introduction Kai was so friendly and attentive. He done a fantastic job of describing our property on the selling platforms. He always kept us updated constantly before and …
Elizabeth · 16 March 2026
Agent replied · 16 April 2026
Hi Elizabeth,
Thank you for taking the time to share this. It is great to hear how positive … More
★★★★★ 5/5
GoogleWhen moving home is stressful enough, we had lovely Pam to calm my nerves! Pam know alot about the area I was looking to buy in and the community projects and groups that were going on and know about the house wee we're viewing and was really informative! Thank you Pam and team at KnightBain
Grace · 26 October 2025
Agent replied · 25 December 2025
Hi Grace, thank you for such a lovely review. We’re so pleased to hear that Pam was able to make the process a little less stressful and share her local knowledge along the way. I’ll be sure to pass your kind words on to her and the rest of the team. Wishing you all the best settling into your new home. If we can be of any assistance in the future, you're more than welcome to get in touch!
Many thanks,
Matt
★★★★★ 5/5
GoogleFound the service we have received from Kai was excellent!! He clearly strives to give the best service and comes across profession but very friendly, I would recommend Kai and Knightbain to anyone selling or buying a property
John · 16 March 2026
Agent replied · 16 April 2026
Hi John, thank you for taking the time to share this. It’s great to hear that Kai made such a positive impression and that you found him both professional and approachable throughout. I’ll be sure to pass your kind words on to him. We … More
★★★★★ 5/5
TrustpilotThe Perfect Experience..
Buying my first house was made stress free and dare I say it enjoyable thanks to the care and attention of Pam who has made the whole experience painless. From recommending available houses I found the perfect first home and am excited to be moving soon. As others have said, the personal touch from Knight Bain made all the difference compared to other 'agents' who were less than helpful and somehow made the viewing process more stressful than it should be..totally and utterly recommended!
Marlene · 17 November 2025
★★★★★ 5/5
GoogleGreat experience with a somewhat tricky transaction.
Graham Le Mar was a great person to liaise with - nothing was too much trouble. I would highly recommend the company and in particular Graham
Sean · 16 March 2026
Agent replied · 16 April 2026
Hi Sean, thanks for taking the time to leave your review. It's great to hear that you had a great experience - it's not always a simple process and it's brilliant that you found Graham to be helpful in assisting you. We're very grateful for your recommendation, and if you ever have need of estate agency services again in the future, you're welcome to contact us any time. Thank you, Matt and the team at KnightBain.
★★★★★ 5/5
TrustpilotWas sceptical about selling my house…
Was sceptical about selling my house but Graham made the whole process so easy, took the stress out of it and actually made it a pleasant experience even doing all the viewings himself. I thought the whole process from listing to selling would take months, but my house sold in just over a week. Absolutely delighted. Thank you so much
Davie · 24 June 2025
Agent replied · 1 June 2026
Hi Davie,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Graham and the team were able to support you throughout your sale and purchase journey. Clear communication and helpful service are exactly what we aim for, so it's fantastic to know we delivered on that.
Wishing you all the best in your new home!
Warm regards,
The Team at KnightBain Estate Agents, Broxburn
★★★★★ 5/5
GoogleReally stress free house sale. Carol made it so easy for us to sell the property.
Always at hand and informed us with updates as required.
William · 13 April 2026
Agent replied · 16 April 2026
Hi William, thank you for taking the time to share your review. It's great to hear that Carol made your sale really easy and stress free. I’ll be sure to pass your kind words on to her. We really appreciate you choosing us to help with your move. If we can be of any service in the future, please don’t hesitate to get back in touch. Many thanks, Matt
★★★★★ 5/5
GoogleGraham Le Mar was extremely professional in marketing and selling our property. I would recommend Graham and Knightbain to anyone wanting to sell their property.
Andrew · 9 April 2026
Agent replied · 16 April 2026
Hi Andrew, thank you for your kind words and recommendation. We’re really pleased to hear that Graham provided a professional service in marketing and selling your property, he's already read your review and was delighted. It means a lot that you would recommend Knightbain to others. If we can be of any service in the future, please don’t hesitate to reach out. Many thanks, Matt
★★★★★ 5/5
GoogleA massive thank you to Kai, he’s been amazing through the whole experience, thank you so much! Highly recommend knight bain
V · 2 April 2026
Agent replied · 16 April 2026
Hi, thank you so much for taking the time to leave your five star review. We're thrilled that have had an amazing experience with Kai and your recommendation is thoroughly appreciated. If we can be of any help in the future, please don't hesitate to reach out. Many thanks, Matt.
★★★★★ 5/5
GoogleGraham at Knight Bain had excellent knowledge and helpful advice from the valuation to conclusion of the house sale. Highly recommend Graham to sell your property.
Marie · 25 November 2025
Agent replied · 25 December 2025
Hi Marie,
Thank you so much for your lovely feedback. It’s great to hear that Graham's local knowledge and advice was excellent throughout the sales process for you - he’ll be really pleased to know his efforts were appreciated. If we can be of any help in the future, please don’t hesitate to get in touch.
Many thanks,
Matt
★★★★★ 5/5
GoogleWe were super impressed with the commitment shown by Carol throughout the sale of our property. She consistently kept us informed with detailed updates, provided clear guidance at every stage & was always available when we needed support or advice. Her dedication & proactive approach made the entire process seamless from start to finish. We would definitely recommend her to anyone looking for an estate agent who genuinely goes above & beyond!
Margarita · 25 November 2025
Agent replied · 25 December 2025
Hi Margarita,
Thank you so much for your lovely feedback. It’s great to hear that Carol’s support and communication made the whole process feel smooth and straightforward for you - she’ll be really pleased to know her efforts were appreciated. If we can be of any help in the future, please don’t hesitate to get in touch.
Many thanks,
Matt
★★★★★ 5/5
TrustpilotDealt with Nick Scott for the sale of…
Dealt with Nick Scott for the sale of our flat. The whole process was easy and he found a buyer very quickly. Would use Nick and Knight Bain again. Martin
CustomerMartin · 19 June 2026
★★★★★ 5/5
GoogleWe have a property business and would use no other company to sell our flats.
Carol Nicol has outstanding knowledge of property in West Lothian. She has an instinctive knowledge of what you can do to improve the sale price of your property and is honest in her appraisal of what price you can hope to achieve. We would not go anywhere else when selling. Highly recommend. 5 star service.
Pamela · 25 November 2025
Agent replied · 25 December 2025
Hi Pamela, thanks very much for sharing this here as well. It means a lot to the whole team, and Carol will be especially pleased to read your feedback. We really value your continued trust in us and appreciate you taking the time to leave a review (especially twice!). If we can be of any help down the line, please feel free to get in touch. Many thanks, Matt.
★★★★★ 5/5
TrustpilotGraham and the team where amazing took…
Graham and the team where amazing took all the stress off at a difficult time for myself and my family after the loss of a family member. Done everything for us and a quick sale
Jordan · 2 July 2025
Agent replied · 1 June 2026
Hi Jordan,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Graham and the team were able to support you throughout your sale and purchase journey. Clear communication and helpful service are exactly what we aim for, so it's fantastic to know we delivered on that.
Wishing you all the best in your new home!
Warm regards,
The Team at KnightBain Estate Agents, Broxburn
★★★★★ 5/5
TrustpilotFantastic company, would recommend.
This is the 2nd time we have used Knightbain for selling/buying a property. After the service the first time, we decided to try them again. I am so glad we did. We had Pauline help us the 1st time and this time we had Graham. He has helped us from start to finish. Keeping us up to date at every point. He did the showings of our house for us, taking away the stresses involved. He was very accommodating when it came to looking for a new house, fitting us in for viewings when suited us. They are very knowledgeable of this area and will provide good advice.
Lynn · 2 July 2025
Agent replied · 1 June 2026
Hi Lynn,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Graham and the team were able to support you throughout your sale and purchase journey. Clear communication and helpful service are exactly what we aim for, so it's fantastic to know we delivered on that.
Wishing you all the best in your new home!
Warm regards,
The Team at KnightBain Estate Agents, Broxburn
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