Trusted Agent profile

William H Brown reviews

4.6

★★★★★ Excellent

146 reviews across 1 platform

47 High Road, Broxbourne EN10 7HX

William H Brown's Broxbourne office at 47 High Road is rated 4.6 out of 5 across 146 reviews on 1 platform, including 146 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

146

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.

5/5

Google

We had an outstanding experience with Phil from William H Brown. Phil made the entire mortgage process smooth and stress-free. He explained every step clearly, was always available for our questions, and genuinely worked to get us the best deal possible. His expertise and dedication shone throughout, and we felt confident we were in safe hands. Thanks to Phil, we secured a mortgage that fits our needs perfectly. We highly recommend Phil to anyone seeking a reliable and knowledgeable mortgage advisor!

Kevin · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had an outstanding experience with Phil at William H Brown. Our team takes great pride in providing exceptional service and ensuring that our clients find the best mortgage for their needs. We truly appreciate your recommendation. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phil is an outstanding mortgage advisor. He is professional, trustworthy and completely transparent. As it was my first mortgage, he guided me every step of the way, ensuring I fully understand the process and protecting me from any potential financial risk. He made everything straightforward and stress-free, offering support and clarity throughout. I could not have asked for a better experience.

Law · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words, we are so happy to hear that Phil provided you with a seamless and stress-free mortgage experience! It's our goal to guide and protect our clients every step of the way. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I just want to say a huge thank you to Phil he has been absolutely amazing! He’s always polite, professional, and ready to answer any questions, which made our mortgage application process so much easier. Everything went smoothly, and my partner and I couldn’t be happier with the support we received. Buying a home can be stressful, but Phil was always there to guide us and make the process feel effortless. We’ll definitely be recommending him to friends and family he’s a fantastic person to work with! Reyhan & Alican

LoveLifeLoveLiving · 24 April 2025

Agent replied · 12 June 2025

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

My mortgage broker; Ricky Bond is just the best! He was recommended to me, he goes above and beyond and found me the most brilliant deals. He spent time listening to what I was looking for. Couldn’t recommend him enough!!

Nicky · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that Ricky Bond exceeded your expectations and helped you find the best deals. We will be sure to pass along your praise to him. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a first time buyer knowing nothing about what to do, I was guided all the way through and made aware of any matters needing attention ASAP. It was an absolute pleasure and the whole process was made simple and explained in full detail, any questions were answered and welcomed by Phil and the team and they done there very best to get my my purchase over the line, was around 3 months from start to finish. Extremely quick I'm being told by other home buyers. A pleasure to speak too, always answered the phone, and if busy phoned me back without fail. I highly recommend these guys.

Jonzi · 10 January 2025

Agent replied · 11 January 2025

Many thanks for the fantastic recommendation and 5* review. I have passed your flattering comments onto Phil and the Broxbourne branch. Kind regards, Lucy, Customer Relations.

5/5

Google

I had the pleasure of working with Phil Miles as my mortgage broker, and I couldn’t be more impressed with his service! From the very beginning, he took the time to thoroughly explain my options, ensuring I understood the entire process. He was always prompt in responding to my questions and went above and beyond to find me the best rates available. Phil Miles is not only highly knowledgeable and professional but also genuinely cares about his clients. I felt supported and confident every step of the way. Thanks to Phil Miles, the home buying process was much smoother and stress-free than I anticipated. I highly recommend him to anyone in need of mortgage assistance!

Bukurije · 20 December 2024

Agent replied · 26 December 2024

Hello Bukurije, thank you so much for your wonderful 5* review! We're thrilled to hear that Phil Miles provided such exceptional service and made your home buying process smooth and stress-free. Your recommendation means a lot to us! Best regards, Lucy, Customer Relations Team

5/5

Google

Rachel Bryant was professional, responsive, and always willing to answer questions or clarify details along the way. I would highly recommend Rachel to anyone looking for a reliable and helpful agent when buying a home.

Andrei · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Rachel provided you with excellent service and made your home buying experience a positive one. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had the pleasure of working with Adam and his incredible team during the sale of my property, and I couldn't be happier with the experience! Adam was exceptionally helpful and brought a wealth of experience to the table. Thanks to his expertise, my property was sold within just a few days! The entire team was fantastic, always available to answer my questions and guide me through the process. I also want to give a special shoutout to Michaela, the mortgage broker. She was incredibly knowledgeable and made everything so easy for me. I truly couldn’t ask for more from such a dedicated and skilled group. If you're looking to sell your property, I highly recommend them!

Emrh · 11 October 2024

Agent replied · 25 October 2024

Hello Emrh, Thank you so much for your wonderful 5* review! We're thrilled to hear that Adam, Michaela, and the entire team made your property sale such a positive experience. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

It was such a pleasure to have worked with our Mortgage adviser Phil and the rest of his team at William H Brown Broxbourne. Everyone we communicated with within the team was always very polite and helpful. I can’t recommend Phil highly enough. From the very beginning, he made the entire process smooth and straightforward. As a first time buyer, this made us feel reassured and made the process a little easier and less stressful. His friendly demeanour and approachable nature made it easy to communicate any questions or concerns we had. What stood out the most was his availability, he was always there to provide support, whether it was a quick phone call or a detailed email response. His expertise helped demystify the complexities of securing a mortgage, making everything feel manageable. We truly appreciated his commitment to ensuring we understood every step of the process. Working with him was a fantastic experience, and I’m grateful for all the help he provided.

Reanne · 4 October 2024

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation Reanne! Thanks for your thoughtful comments about Phil and our Broxbourne team. Best wishes, Lucy, Customer Relations.

5/5

Google

I would strongly recommend Phil Miles as a Mortgage Advisor. He was extremely helpful, knowledgeable and understanding in the process of buying our first home. He made the whole process simple and easy to understand across the entire journey so we are very grateful.

Jordan · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words! It was a pleasure to assist you with your first home purchase. I am glad I could make the process simple and easy for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My experience with William H Brown Broxbourne, was simply extraordinary because of Mr Phil Miles. He is very knowledgeable and made the whole process of buying a property smooth. He was very supportive and for a first time buyer it was very welcomed. Phil goes above and beyond and will always respond to calls and messages even on his day off or whilst on holiday! First class service from an experienced mortgage adviser. I highly recommend Phil Miles from William H Brown. Thank you very much Phil.

Anna · 19 August 2024

Agent replied · 26 August 2024

Thank you Anna for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Our experience with William H Brown Broxbourne was smooth, why because there were a particular person who made journey easier. The way he was explaining and assisting us it was amazing. Even on his holiday he was there for us sending emails to the seller it was out of this world. He made us comfortable we really appreciate your hard work Mr Miles. Thank you so much from the bottom of our heart, be blessed Phil Miles.

Sandra · 10 June 2024

Agent replied · 17 June 2024

Thank you for leaving us your superb 5* review and thank you for your kind words Sandra. Best wishes, Lucy, Customer Relations.

5/5

Google

The team were really helpful and professional. Especially Rachel , who went an extra mile to get to our completion. Thank you

Yasmin · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are so glad Rachel was able to provide exceptional service and help you reach completion. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

If you are looking for a mortgage advisor, look no further! Phil is your man! I recently used Phil for my mortgage and couldn’t be happier. Phil explained the process from start to finish, was on hand with any questions, and would follow up when he said he would! Thank you Phil for the making the process smooth and for all your help

Tanyel · 4 January 2025

Agent replied · 11 January 2025

Thank you for taking the time to leave us this amazing 5* review Tanyel. Kind regards Lucy, Customer Relations.

5/5

Google

I viewed a few properties with Chris from William H Brown Estates whilst I was looking for my first home. When I initially contacted them to book a viewing on a one of the properties, Chris was on the ball immediately, set up the viewing as …

Kyriacos · 16 July 2025

Agent replied · 23 October 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I want to thank Phil Miles for all his advice and continued support in assisting us with our mortgage. Phil responds quickly and goes out of his way to find answers to all our questions, there is never a ‘silly’ question or request with Phil and he even responded to an urgent query on his day off! During the whole process, there have been many unexpected events that have come up, but Phil is always there to reassure us and find solutions to overcome these ‘hiccups’. I’ve spoken to many mortgage advisors and brokers and can notice a huge difference to the service and expertise that he provides - I can’t recommend him enough. Thank you so much, Phil!

Y · 18 February 2024

Agent replied · 17 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Nothing but the best experience with William H Brown Estate Agents and a special shout out to Ricky. The whole process was smooth and stress-free and everything was explained clearly along the way. Really appreciate all the support. I would definitely recommend to anyone looking for mortgage advice😁

Cristian · 26 March 2026

5/5

Google

I just want to say a massive Thankyou to Phil Miles for all his help with buying our first home. This whole process seemed very daunting at first however, Phil was thorough with all his explanations and gave a detailed step by step plan. He was always available when we had any enquiries and was very prompt in answering them. He was always optimistic, reassuring and found a solution to some the hurdles we faced during the process. Would 100% recommend Phil to family and friends. Anvilona

Jola · 20 November 2023

Agent replied · 17 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from start to finish. Very friendly and professional. I put my property on the market and they had it sold in less than 5 days. They have an extensive list of properly qualified buyers and it became a choice of who to sell the property to. I highly recommend these people (stress-free experience). So thank you Adam for your advice on pricing the property well, and thanks to Megan for her kind and friendly viewing services.

Kelvin · 21 October 2023

Agent replied · 17 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I had an excellent experience with William H Brown. They were incredibly responsive and efficient, always quick to address my needs and find solutions. Their dedication and proactive approach made the whole process smooth and stress-free. Highly recommended for anyone looking for a reliable and solution-oriented real estate service. Thank you to Dan Gordon and to all the team!

Hakan · 18 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Hakan. Kind regards Lucy, Customer Relations.

4/5

Google

We put our house on sale with another estate agent and 8 weeks later although we had a number of people viewing the property we had not received any offers. Having been approached by a number of estates agents we decided to advertise our house with William H Brown along with the existing Estate Agent. Whilst the initial process of getting people through the door was a little slow, they managed to attract a number of viewings. Prior to the viewing a member of William H Brown came over and made sure that they were familiar with the layout of the house. Every viewing was accompanied by a member of William H Brown and Matt was brilliant at showing people round William H Brown know the Broxbourne area well and in turn so not only sell your property but the area along with it, giving a buyer a full picture of their investment. We would definitely recommend using them

Bela · 23 July 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us your review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thanks to Dan and his team for all their help and support during our move. Throughout the entire process, Dan, Matt and Megan conducted themselves with the upmost professionalism and with our best interests in mind. Enormously supportive, friendly and easy to talk to, they helped guide our move to a very smooth and successful completion. We would highly recommend William H. Brown Broxbourne to family and friends.

Vince · 19 January 2024

Agent replied · 17 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I just want to say a huge thank you to Phil he has been absolutely amazing! He’s always polite, professional, and ready to answer any questions, which made our mortgage application process so much easier. Everything went smoothly, and my …

Reyhan · 16 April 2025

Agent replied · 16 April 2026

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Chris, Rachel and the team were fantastic in the purchase of our property, always keeping us updated and pushing on their end to get the deal finalised before the stamp duty rise came in. Would recommend them without hesitation.

Daniel · 6 April 2025

Agent replied · 13 May 2025

We are thrilled to hear that you had a positive experience with our team during your property purchase! Thank you for choosing us and for recommending us to others. We always strive to keep our clients updated and work diligently to ensure a smooth and timely process. Kind regards, Lucy, Customer Relations.

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Read William H Brown's Google reviews

Questions about William H Brown

How many reviews does William H Brown have?

William H Brown's Broxbourne office has 146 reviews across 1 platform: 146 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is William H Brown's rating?

William H Brown is rated 4.6 out of 5 across all 146 reviews, and 4.6 out of 5 on Google from 146 reviews, checked 9 October 2026.

Where is William H Brown's Broxbourne office?

William H Brown, 47 High Road, Broxbourne EN10 7HX.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.