Trusted Agent profile · Broxbourne

Reynolds Salter Broxbourne reviews

★★★★★ Great

257 reviews across 2 platforms

25a High Road, Broxbourne, EN10 7HX

Reynolds Salter's office in Broxbourne, at 25a High Road, is rated 4.4 out of 5 across 257 reviews on two platforms, including 215 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

215

Reviews on Google

This office

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Reynolds Salter, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.

5/5

Google

Thank you very much to the team. Archie, Suwitand Daniel were very helpful with the sale of my property. Danish kamran Mortgage advisor assisted me with my finance and insurance. Great work to the whole team. Best agent in Town!!!

Ahmed · 26 August 2022

5/5

Google

Great Service from Jose, Isaac and Chris. My property search came to a point where I believed I would not find my ideal property, however Jose done what he could, found me a property and arranged a viewing for me before it came on the market while Chris helped me and my wife out on the finances, Great service!PositiveResponsiveness, Quality, Professionalism, Value

Ahmed · 26 August 2021

Agent replied · 25 August 2024

Hello Ahmed Thank you for taking the time to leave a positive review. We are very pleased we were able to help you both find your perfect home! Thank you for being great clients to work with. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Spoke to someone named jay or james on the phone from the lettings department as I needed some advice, he was very very helpful and made time for my query unlike other agents I have spoken to lately, I have not rented a property just yet, but I will always recommend and in the future rent. But I cannot express how helpful and informative he was, thanks again!!

S · 27 October 2019

Agent replied · 25 October 2024

Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.

5/5

Google

Really professional and helpful agents in a challenging market. Name checking Georgia and Isaac for going above and beyond. Market leaders in Enfield, don’t hesitate to list with them!

Robina · 27 May 2024

Agent replied · 25 August 2024

Hello Robina Thank you for your 5 star review. Great to hear your experience with our Enfield Town office has been a positive one. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

10/10. The team supported me in every single way possible and carried me from A-Z. Highly recommend. Amazing people!

Akaash · 4 November 2024

Agent replied · 11 November 2024

Hello Akaash Thank you for your positive review. All the team really appreciate it. Kind Regards All the team at Kings Group, Enfield Town

1/5

Trustpilot

Terrible

The one positive was that I got an offer at a price I was relatively happy with - but the sale never went through. This is after over half a year, just a reminder this is in London the hottest property market in Europe. Bryn blamed the client, the clients lender for not having the right mortgage even though a quick google search showed me the way forward. So should I pay to then do the work myself? Also after I explained the service was not good enough, I discovered the window left open in the flat and a serious problem with the wardrobe was never reported - I'm not sure the agents actually go in there to show the prospective buyers. Still waiting to find out what I would be paying for. Thankfully there are many estate agents in the area - way too many. Raphael

Raphaël · 18 January 2023

5/5

Google

Fantastic team! Best lettings agency I have ever come across. Very professional and always willing. Michael guided me through the whole process with the up most politeness and went up and beyond. I cannot thank him and the manager hazel enough for the way they helped me rent and get settled in. Thank you so much! Would recommend to everyone! You will not be disappointed.

Hannah · 27 August 2019

Agent replied · 25 August 2024

Wow ! Great to hear you had such a positive experience with our Enfield Town branch. You were a pleasure to work. All the best for the future ! Kings Group

5/5

Google

I was very pleased with Helens service she is a very kind and helpful Lettings Negotiator, her being Turkish helped us a lot as we communicated much better and it gave us more trust and she also gives us a call to update us about are situation regularly which we appreciate greatly. You are a very helpful person Helen, thank you.

OMAR · 26 August 2020

Agent replied · 25 August 2024

Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.

5/5

Google

Douglas and Isac are very caring and successful people in their work. They followed the process very quickly, were involved at every stage and were very helpful. highly recommended

Nuket · 28 March 2024

Agent replied · 25 August 2024

Hello Nuket Thank you for your lovely words in your review. It was a pleasure working with you on your property transaction. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

I have to say that Issac and Georgia done a very professional job . Over many months Issac and myself built a good rapport ( just because we kept bumping into each and we would have conversation which built this ).To point that Issac offered to do me a small favour which we he suggested which was very generous .Georgia lovely young lady again built a rapport had direct contact with her was quick to respond .So yes i absolutely recommended .Hope YOU LIKED THE CHOCOLATES .. JASON

Jay · 26 August 2022

5/5

Google

It is a great chance to meet a professional like you while buying a house. We were very happy that you followed every process meticulously and informed us at every stage. Thank you very much Mr. MESUT, you followed meticulously and we had a beautiful house.

Nuray · 25 September 2024

1/5

Google

AVOID !!!!!!!!!!!!!! Trying to sell my property with them and they are terrible . Do not be fooled by the confident approach . Went with them as they offered lower commission 0.75% compared to competitors and I regret immensely !!!! Lack of experience , no knowledge of area , time wasting viewings just to look good .

Filiz · 27 October 2019

Agent replied · 25 October 2024

I am very sorry to hear of your complaint . We did have 11 viewings but were unable to achieve a sale . James Smith is a senior manager and has been with Kings Group for over 10 years and is extremely knowledgeable . We did also feedback after every viewing . Unfortunately we can only apologies for being unable to agree a sale . We do wish you the very best in selling your property in the future . Thank you

1/5

Trustpilot

GUNS OF GLORY IS A SHAME OF GLORY

They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers

Sharma · 19 November 2021

5/5

Google

Thank you to Elleisha who worked tirelessly to get a tenant for our flat. She couldn't have had harder conditions to work around with the onset of a global pandemic but she got it sorted.

Matt · 26 August 2020

1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

5/5

Google

It was a pleasure to work with Valentin and even tough i did not end up buying from him, he was there to assist me with my purchase. Would recommend professional and a good agent overall!!!

Gheorghe · 26 August 2022

Agent replied · 25 August 2024

Hello Gheorghe Thank you for your positive review. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Enfield Town

1/5

Trustpilot

The worst possible agency ever

The worst possible agency ever. Whatever could be wrong was wrong. Ceiling collapsed on my child, they didn't help, say sorry anything. They wanted money for demaged property didn't get it. I was studying postgraduate, Data Analytics degree, didn't have a time to deal with this properly till later. Ceiling collapsed in the garden, the same. I have complained about electricity problem downstairs, didn't fix anything for 3 years. Luckily DPS exists, I got my money. Whoever speak with me I say: Don't do that! Love your life? Don't ruin itself with this company. I am Data Scientist and if I would deal with the data as bad as they deal with properties my business would be bankrupt within weeks.

Marta · 3 December 2019

5/5

Google

Absolute pleasure dealing with Isaac and Jose, I offered on a property just after lockdown restrictions were lifted, I expected to be a difficult purchase due to Covid however they proved me wrong and kept updated through out. Great Service!PositiveResponsiveness, Professionalism

David · 26 August 2021

Agent replied · 25 August 2024

Hello David Thanks so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with . Enjoy your new home All the team at Kings Group Enfield Town

5/5

Google

Thank you team King’s ! Valentin and Issac you did a sterling job selling our family home. Full price too! Thank you. I’ll be recommending you , that’s for sure !

David · 26 August 2022

Agent replied · 25 August 2024

Hello David Thank you for taking the time to leave your positive review. It was an absolute pleasure working with you on the sale of your family home! Kind Regards All the team at Kings Group, Enfield Town

1/5

Google

Amazingly never call you back for days when you make serious offers on property, to be told when chasing them up that they were "too busy "to call me. Sorry but what nonsense. .If contacting a prospective purchaser who has offered 5k less than the asking price with a mortgage offer in place is not your priority then what is. I found this very odd and the excuse of not wanting to pressure the seller into providing a yes or no to your offers very odd. AVOID THEM

Nil · 27 August 2017

5/5

Google

We bought house through kings group and Isaac was brilliant in providing excellent support for making this move!! Kinggroup and Isaac/James provided awesome support to us !! Highly recommended!!

Rajeshck · 27 August 2018

5/5

Google

Recently sold my property, amazing service and support from Isaac Rose, Douglas Harper and A team. Support i got from them was fab. Thanks for all .

Malcolm · 26 October 2022

Agent replied · 25 October 2024

Hello Malcolm Thank you for lovely words in your review. It was a pleasure working with you and we would also like to thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Would highly recommend!! Doug really helped us on our search for the perfect home, he was very responsive and catered to our needs - Answered any questions and resolved any issues that arose.PositiveProfessionalism

Matt · 26 October 2021

Agent replied · 25 October 2024

Hello Matt Thank you for your positive review. Pleased we were able to help you in the search for your dream home. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Isaac and Valentin did an excellent job in helping us to sell our property, from listing to viewings, and to seeing the sale through. Many thanks!

Tony · 26 August 2022

Agent replied · 25 August 2024

Hello Tony Thank you for taking the time to leave your positive review. It was a pleasure working with you both and we would also like to thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Enfield Town

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Questions about Reynolds Salter Broxbourne

Has Reynolds Salter won any awards?

Yes. In The Trusted Agent 2026 awards: Reynolds Salter, Broxbourne won Gold.

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Tell us what you need and we'll put you in touch. Reynolds Salter hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Broxbourne.

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