Every review we hold for the Bromley office, from every platform, shown as written. First names only.
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5/5
GoogleWe highly recommend Maguire Baylis for the excellent service provided during the sale of my property in Bromley. From the initial consultation and listing until final completion, the entire team were professional, patient and communicative throughout the process. We dealt with Neil, Tina, Wendy and Ashley over the course of the sale, and everyone appeared knowledgeable about any specific issues that affected the process. Their advice and recommendations were invaluable in achieving a positive and timely result.
Debbie Β· 15 July 2025
Agent replied Β· 12 December 2025
Many thanks Debbie for leaving your kind review of our services. It was a pleasure to act for you on the sale of the property and we are delighted it all went through smoothly. The new owners were very excited when they collected the keys to their new home! We wish you all the best.
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5/5
GoogleWe recently purchased a house through Maguire Baylis and were very pleased with the service we received. Tina and Wendy were very helpful throughout the process and did all they could to get our sale through.
Previously I had not had great experiences with estate agents being on the buying side, but would not hesitate to use Maguire Baylis or recommend them. They were professional and personable and always there to give advice when needed. Thank you to the team.
Kim Β· 23 February 2025
Agent replied Β· 12 April 2025
Many thanks Kim for taking the time to leave your review. It's great to receive good feedback and this is very much appreciated. We wish you all the best in your new home. The MB team.
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5/5
GoogleWe've been really pleased with the service we received from Maguire Baylis. We have just purchased our first home. Nothing was too much for them. Viewings were prompt and professional (they even managed to accommodate all of our last-minute requests); responses to our questions have been quick and detailed (which was great as, being first-time buyers, we had a lot of questions); and we've been kept well updated throughout the process. All staff were very personable and incredibly professional. I would recommend Maguire Baylis and wouldn't hesitate to use them again.
Joe Β· 25 April 2024
Agent replied Β· 24 August 2024
Many thanks Joe for leaving your kind review, this is very much appreciated. It was a pleasure to assist you with your property purchase and we wish you all the best in your lovely new home! The MB Team.
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5/5
GoogleWe cannot praise the team at Maguire Baylis highly enough.
A few years back despite not being our agent they expertly advised us after a disastrous experience with another local estate agent . Therefore, when we recently decided to sell there was only one choice for us and that was Maguire Baylis.
At every point of our recent house sale we found them friendly, highly professional, knowledgeable and very efficient.
Thank you Wendy, Tina, Neil and Deborah.
Nicola Β· 25 April 2024
Agent replied Β· 24 August 2024
Thank you Nicola for leaving your kind review of your experience with us, this is very much appreciated. It was a pleasure to act for you on the sale of your property and we wish you all the best for the future. Neil and the MB Team.
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5/5
GoogleA Big Shout-Out to the Amazing Team at Maguire Bayles!
We bought our dream apartment thanks to the incredible team at Maguire Bayles! From start to finish, the process was smooth, professional, and truly supportive. We always felt backed by the team, every single person we dealt with was kind, helpful, and genuinely committed to helping us find the perfect place.
We are incredibly happy to have finally found our home, and we couldnβt have done it without them.
100% recommend Maguire Bayles to anyone looking to buy their dream property!
Thank you again for everything!
Laura & Roger
Laura Β· 6 August 2025
Agent replied Β· 24 August 2025
Many thanks Laura & Roger for leaving your review of our services, very much appreciated. We wish you all the best in your super property. The MB team.
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5/5
GoogleI cannot thank Nicola enough for her help, and persistence whilst I have been a tenant, any issues were sorted within 24 hours, and was extremely swift with communication via WhatsApp. She is really lovely, helpful and an asset to the company.
Max Β· 11 February 2025
Agent replied Β· 25 April 2025
Thank you Max for taking the time to write your review. It is always great to receive good feedback and this is very much appreciated. We wish you all the best with your future plans. The MB team.
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5/5
GoogleWe bought a house in Shortlands on 2021 and the whole team at Homezone was really good and clear all throughout, from offer to completion and even after. We were first time buyers and they made the process as smooth as possible. We had to wait a few months from offer to completion but they kept us always informed. Given that buyers don't choose the estate agents and having dealt with others when seeing other houses, I consider ourselves very lucky. You can see their independent ethos and how well they know and care for the area and customers.
Micaela Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you Michaela for taking the time to leave your review, this is very much appreciated. It's great to receive positive feedback and we're delighted to read your comments. We wish you all the best for the future in your lovely house! Neil & The Team.
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5/5
GoogleCannot thank the whole team for making the sale. It was daunting to have to sell family home, From day one I knew they were on board and worked hard to get the sale in this ever changing property market. At all times they were honest , offering realistic ways forward. HUGE thanks to Tina, Wendy Neil and whole shortlands team you are all doing a top job.
Jane Β· 25 August 2023
Agent replied Β· 24 August 2024
Many thanks Jane for taking the time to leave your kind review, this is very much appreciated. It's been a pleasure to act for you with the sale of the property and we're delighted it reached a successful conclusion.
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5/5
GoogleWe cannot recommend Maguire Baylis highly enough! From the very beginning, their professionalism, market knowledge, and proactive approach were outstanding. They listened carefully to our needs, provided a realistic valuation, and crafted a tailored marketing strategy that attracted serious buyers immediately.
Thanks to their expertise and relentless effort, our house sold in just 24 days, far exceeding our expectations! Communication was flawless throughout the process; they kept us informed at every stage and handled negotiations skillfully to secure the best possible price.
What truly stood out was their dedication and personal touch. They made a potentially stressful experience smooth and hassle-free.
If youβre looking for an agent who delivers results with integrity, look no further.
Thank you, Tina and Neil, we were thrilled with the outcome and would use your services again in a heartbeat!
Zivile Β· 3 May 2025
Agent replied Β· 25 May 2025
Many thanks Zivile for leaving your kind review of our services. It was a pleasure to act for you on the sale of your lovely home, we're delighted it went through smoothly. We wish you all the best with your future plans. Neil, Tina & all of us in the MB team.
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5/5
GoogleWe worked with Maguire Baylis to buy our first house. All the way from the viewing to picking up the keys Tina and Wendy were excellent. They explained every step of the process and were always happy to answer the phone if we had any questions. I wouldn't hesitate to work with Maguire Baylis again.
Z Β· 25 April 2024
Agent replied Β· 25 December 2024
Thank you Zoe for leaving your kind review of our services, this is very much appreciated. We wish you all the best in your lovely new house! The MB Team.
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5/5
GoogleThank you very much to the lovely team at Maguire Baylis for so efficiently dealing with the rental of our family home and finding such fantastic tenants. Special thanks to Neil, Wendy and Nicci for dealing with us. The whole crew has the talent to make you feel comfortable relax and looked after in otherwise stressful move. Thank you π
Afshin Β· 25 August 2023
Agent replied Β· 24 August 2024
Many thanks Afshin for taking the time to leave your review, this is very much appreciated. It has been a pleasure to have you on board as one of our landlords and we look forward to continuing to be of service. Neil
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5/5
GoogleWe worked with Maguire Baylis to buy our first house. All the way from the viewing to picking up the keys Tina and Wendy were excellent. They explained every step of the process and were always happy to answer the phone if we had any questions. I wouldn't hesitate to work with Maguire Baylis again.
Zoe Β· 28 November 2023
Agent replied Β· 24 August 2024
Thank you Zoe for leaving your kind review of our services, this is very much appreciated. We wish you all the best in your lovely new house! The MB Team.
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5/5
GoogleCouldn't have asked for a more personal and friendly service. Everyone was extremely helpful and we always felt they had our best interests at heart. Tina went above and beyond, even sofar as to recommend a local builder to visit the property with me to help advise on potential works before we made an official offer. Would highly recommend popping in, they know the area extremely well and can definitely help you find the right place.
Anna Β· 25 August 2021
Agent replied Β· 24 August 2024
Many thanks, Anna for taking the time to leave your review. We will of course be delighted to assist you with anything further in the future.
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5/5
GoogleWhen Tina first came round to discuss selling our property we immediately knew that she was someone we could work with. We had already decided that we wanted to go with a local agent rather than one of the big national firms as we wanted a no-nonsense, straightforward and hopefully quick sale with no messing around, Homezone delivered on all counts!
The property sold stc very quickly but that was when the team at Homezone, and Amanda in particular, really started to earn their fees with lots of chasing, cajoling and support. There were plenty of regular updates along the way and believe me when I say that if they tell you theyβll phone you back they do. One of the great things about dealing with Homezone is that no matter who you spoke to in the office they could lay their hands on the required information, so internal communication is obviously taken seriously.
Itβs reassuring to know that there are still companies like Homezone around providing a professional service with none of the bs often associated with buying and selling houses, thanks in no small part to Tina and the team we are now in our dream property (out of London) Living the good life. Many thanks.
Ian Β· 26 August 2018
Agent replied Β· 24 August 2024
Thank you, Ian, for taking the time to leave your review, your kind comments are very much appreciated. The team here work really hard to ensure everything goes through smoothly and that our clients are kept up to date with the progress, so it's great to get such positive feedback. We are delighted it's all worked out for you and wish you all the best in your new home!
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5/5
GoogleThe whole team at Homezone have been first class from start to finish during our home purchase. Tina was so attentive throughout the process, going above and beyond at every single stage. Wendy was diligent and very knowledgeable throughout, as was Neil. If youβre thinking of buying or selling a home and want the job completed with utmost professionalism and exceptional customer service then look no further than Homezone, Beckenham Lane.
Matt Β· 25 August 2021
Agent replied Β· 24 August 2024
Many thanks Matt for taking the time to leave your review, very much appreciated. We're delighted everything went through smoothly and wish you all the best in your super new flat! Neil
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5/5
GoogleThank you to Homezone, particularly Wendy and Tina, for selling our flat and assisting us with our house move. They were professional, friendly and did all they could to ensure the smooth running of the sale (although facing many complications on the way!) A great team, I would definitely use again.
Will Β· 25 August 2023
Agent replied Β· 24 August 2024
Many thanks Will for taking the time to write your review. We are delighted that things all went through - despite the recent challenges along the way. We wish you and your family all the best in your fantastic new home! Neil
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5/5
GoogleHaving had many awful experiences with Estate Agencies in the past for lettings I stumbled upon Homezone and was immediately greeted by a wonderful warm group of ladies who literally restored my faith in every way! Caring, fun and just lovely. I connected with Wendy and she dealt with my querie seamlessly. I would highly recommend Homezone and these fabulous ladies!
Jules Β· 25 August 2022
Agent replied Β· 24 August 2024
Many thanks Jules for taking the time to leave such a lovely review, this is very much appreciated. We are delighted that you enjoyed your experience of dealing with the staff at Homezone and we hope to be of further service to you in the future. Thank you again, Neil.
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5/5
GoogleWould highly recommend Homezone for both property sales and rentals. They really do go the extra mile to make sure everything goes as smoothly as possible in what is a very stressful and uncertain process. They're super friendly, responsive and act with absolute integrity (which can be hard to find in this industry!) I will genuinely miss my phone calls with WendyPositiveQuality, Professionalism
Amy Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you, Amy for leaving such a great review for us. We're delighted that you were pleased with our service and, equally, will miss our dealings with you! We wish you all the best for the future.
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5/5
GoogleI cannot recommend this agency highly enough. From start to finish, their service was nothing short of outstanding. As a tenant who has previously worked with other agents in the area, the difference here is night and day. They are, without a doubt, the most professional and efficient agent in Shortland. I was so impressed that I fully intend to use their services again for my future house-hunting journeys.
Coco Β· 28 November 2025
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5/5
GoogleNeil, Tina and their team at Maguire Baylis were a breath of fresh air in selling our one bedroom flat. We certainly noticed their expertise and efficient manner. Two aspects were particularly impressive. First, the property was marketed whilst it was tenanted and surrounded by scaffolding and despite this they quickly obtained several offers. Secondly, their communication and people skills were brilliant. They struck up a good relationship with our tenant which greatly assisted showing the property. They telephoned regularly to update us on progress. They also kept in touch with the buyers and solicitors throughout the process. Prompting us at times and subtly steering the parties through to exchange of contracts.
Maguire Baylis is a local business which is leading the way. I will certainly use them again.
(PS They were able to advise us on a good solicitor which really helped too)
Clive Β· 25 April 2024
Agent replied Β· 24 August 2024
Thank you Clive for taking the time to leave your kind review, this is very much appreciated. It was a pleasure to act for you on the sale of your property and we wish you all the best with your future plans. Neil & The MB Team.
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1/5
GoogleWas very friendly at the start once received my deposit Nikki accused me of using fraudulent documents but wouldnβt provide proof of this accusation then refused to refund my holding deposit and also told me to shut up and be quiet so she could finish her sentence I do not recommend at all ππ» β¦
Johnny Β· 25 April 2025
Agent replied Β· 12 December 2025
Thank you for your review. Although it was posted some months ago, it unfortunately didnβt appear on our radar at the time, and Iβve only just been alerted to it. I wanted to respond so that anyone reading this has a clear and accurate understanding of the situation.
We take all referencing processes very seriously, which is why we use an independent, reputable third-party referencing company to ensure all applicants are assessed fairly and consistently. In your case, the referencing company advised us that they were unable to approve your application. They also informed us that we were not permitted to disclose their detailed findings directly to you, this is standard practice and designed to protect the integrity of their checks. We did, however, request original supporting documents from you so that we could verify matters, but unfortunately you were not able to provide these. For this reason, we could not process your application any further.
As for your comments regarding our colleague Nicci: she has been with us for many years and consistently receives excellent feedback for her professionalism and courtesy. She is confident she did not say the words attributed to her. She recalls that the conversation became heated, and if her attempt to speak while being interrupted caused any offence, we can only apologise, as I did personally at the time.
Despite the application not being approved, and despite clear guidance regarding holding deposits, we nonetheless chose to refund your holding deposit, in full, as a gesture of goodwill.
We always aim to treat every applicant fairly and respectfully, and we are sorry that you remain unhappy with the outcome. If you would like to discuss the matter further, I would be happy to speak with you directly.
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5/5
GoogleI was a long-term tenant in a property managed by Maguire Baylis and got to know the team at Shortlands. Theyβre very friendly, responsive and professional. I recently purchased the flat I had been renting and they were very helpful throughout the sale process too. I would definitely use Maguire Baylis again if I decide to rent out or sell my flat in future. They are trustworthy and genuine. Five stars from me!
Sian Β· 29 July 2024
Agent replied Β· 24 August 2024
Thank you Sian for taking the time to leave your kind review of our services, this is very much appreciated. It was a pleasure to deal with you, both as a tenant and a purchaser, throughout the process. We wish you all the very best for now! Neil and the MB team.
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5/5
GoogleI recently purchased a property using Maguire Baylis. From start to finish they provided a very professional, helpful and friendly service. Nothing was ever too much for them to sort out and they resolved issues in a timely manner, providing regular updates. I choose to use both their recommendations of solicitor and surveyor, both of which were also great. Tina and Wendy are an asset to the team and really go out of their way to provide a personalised service you wouldnβt get with some of the larger agencies. I would definitely recommend to anyone looking to sell or buy a property and would be more than happy to use them again in the future.
Mel Β· 28 November 2023
Agent replied Β· 24 August 2024
Thank you Mel, we really appreciate you taking the time to leave your kind review. It was a pleasure to deal with you during the process and we wish you all the best in your lovely new home! The MB Team.
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5/5
GoogleI acquired a property which was being sold by Maguire Baylis in Shortlands. They were a very straighforward and friendly firm of estate agents. The process was excellently managed by Wendy and Tina, who helped deliver a great result for both their client (the seller) and myself as the buyer. I would recommend them to anyone thinking of selling their property in the area, being local and very knowledgable.
Chris Β· 25 April 2024
Agent replied Β· 24 August 2024
Many thanks Chris for leaving your review, this is very much appreciated. We wish you all the best for the future in your lovely new home.
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