5/5
GoogleNeeded plumber to resolve leaking tap. Mazie Alden responded quickly liaising between tenant, plumber and myself to get the job done. Well done.
Agent replied · 24 August 2024
Thanks Barry
Trusted Agent profile · Bromley
Daniels Property Services Bromley reviews
★★★★★
767 reviews across 2 platforms
422 Downham Way, Bromley, BR1 5HR
Daniels Property Services's office in Bromley, at 422 Downham Way, is rated 4.5 out of 5 across 767 reviews on two platforms, including 97 Google reviews rated 4.5.
Reviews
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAmy responded the email quickly and…
Amy responded the email quickly and solve the problem for the tenant efficiency faster
Agent replied · 24 August 2024
Thank you for your great review
5/5
TrustpilotGood Service
I would like to thank and appreciate Ms. Millie Lawlor, Ms. Lucy Williams, Ms. Sam Wilkins who guided and supported me throughout the application. They have systematic approach. All my queries were answered without any delay.
5/5
TrustpilotI had a very good experience renting…
I had a very good experience renting with choices and the fact that they are always ready to sort things out quickly is amazing.
1/5
TrustpilotPoor end of tenancy service
Poor end of tenancy service. Repeatedly called to receive an update on deposit repayments with no response. Seven calls and 39 days later I received a deposit damages reduction with no indication this would happen. Moreover, I had to repeatedly contact the agents to get my tenancy overpayment returned.
5/5
TrustpilotI had flooding emergency in my bathroom…
I had flooding emergency in my bathroom so I had to call Choice. I was fortunate enough to have to speak to the brilliant Rosie Kirk who has provided me with not only a professional service but she had successfully dealt with the issue promptly within the same day.
4/5
TrustpilotRachel compliments
Rachel always answers my emails and keeps me updated on progress - always investigates matters thoroughly
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
5/5
TrustpilotAmy francis of choice customer service…
Amy francis of choice customer service has always been very helpful with dealing with any issues I have with the house and is very understanding and always available if I need to query anything or need help with anything she provides great customer service and is always very polite and a pleasure to talk to.
5/5
TrustpilotThe team is really helpful and we did…
The team is really helpful and we did our contact within 3 days! I can only recommend to everyone!
4/5
TrustpilotI shall rate above average services
I shall rate above average services, choices act good when I remind them their promises, choices need to improve record keeping and tracking of customer’s commitments, for this purpose I would suggest choices to develop app.Altaf rashid
5/5
TrustpilotThanks hanna Murray it has really…
Thanks hanna Murray it has really helped having the mould removed so thanks for arranging it to be decorated
Agent replied · 24 August 2024
Good Morning Thank you for your kind comments and I am glad to hear Hannah successfully resolved the issues at your property. kind regards Stephanie Prior Director
5/5
TrustpilotGoood customer services
Good customer service very helpful ....................... .............................................mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
5/5
TrustpilotExcellent admi service thanks for…
Excellent admi service thanks for everything
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager
5/5
TrustpilotExcellent job
Hi just wanted to say that Rosie Thompson as been superb in helping me with my queries.keep on doing well miss Rosie
1/5
TrustpilotVery bad. Liars
Very bad. The worst I ever had. They are liars. They owe me since 3 months!!!! They only send me emails and saying " Please apologise". Don't ever trust them!
5/5
TrustpilotAmy Francis responded promptly to my…
Amy Francis responded promptly to my equiry for a tenant reference
Agent replied · 24 August 2024
Thank you for your review
4/5
TrustpilotThe portfolio manager is really…
The portfolio manager is really helpful. Chantel follows up with every issues in the property diligently
5/5
TrustpilotAbbie the choices letting employee
Abbie the choices letting employee. is a superb have a great knowledge about the property and easily to be contacted for any queries. Well appreciated
5/5
TrustpilotIve always found Denisa to be of great…
Ive always found Denisa to be of great help
5/5
TrustpilotExcellent
Very prompt reply to my email, concerning service charges to the flat I own.Very helpful.
5/5
TrustpilotGood customer service
Good customer service. Response to customer enquiry on time. Thank you.
5/5
TrustpilotGood processes in place
Good processes in place, following GDPR and respecting client privacy. Proactive team to whom you can reach out to and very resourceful.
5/5
TrustpilotBoth Shequera and Abie
Both Shequera and Abie are very professional in what what they do. Very polite and quick to response to any query.
5/5
TrustpilotMyself and my family have had fantastic…
Myself and my family have had fantastic service from choices , speedy responces to repairs , any has been very good in answering any questions or queries I might have had , we have never rented before so this has been a great experience the last 2 years .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
