Trusted Agent profile · Broadstairs

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Miles and Barr Broadstairs reviews

★★★★★ Excellent

1,408 reviews across 2 platforms

45 High Street, Broadstairs, CT10 1WP

Miles and Barr's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,408 reviews on two platforms, including 583 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles and Barr won in 2026.

Google logo

4.8 / 5

583

Reviews on Google

This office

Trustpilot logo

825

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Google

My fiancé and me viewed a lovely property in Broadstairs last Saturday. We were very pleased with how courteous and affable Phil was when introducing the property to us. The pleasant experience will definitely help us in our thought process about how to proceed with our property search. Many thanks!

Joe · 23 June 2026

Agent replied · 15 July 2026

Thank you for your lovely feedback. We’re delighted to hear that Phil made your viewing experience such a positive one. Providing a friendly, professional and informative service is something we really value, and we’re pleased that his … More

5/5

Trustpilot

Would recommend

I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.

Kye · 23 July 2026

Agent replied · 4 August 2026

Thank you, Kye, for sharing your wonderful experience with us. We are thrilled to hear that Louise provided you with excellent support and clear communication throughout your property purchase. If you need any further assistance, please feel free to reach out to us.

5/5

Trustpilot

Once again

Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.

Jenny · 21 June 2026

Agent replied · 24 June 2026

Thank you, Jenny, for sharing your wonderful experience with us. We are thrilled to hear that our team provided professional support and kept everything on track during your house sale. Emily's dedication to clear communication and efficiency truly reflects our commitment to putting people first. We appreciate your trust in us and wish you all the best in your new chapter

5/5

Trustpilot

Jade, solicitors with Miles and Barr, Dover.

Jade, solicitors side of my house sale and whom I was in contact with regularly was incredibly patient, helpful, continuously tried to help me with progression of my needs as I was particularly not good with digital, online communication, but she did anything she could to help me. Miles and Barr, estate agents in Dover, who together with solicitors were just absolutely amazing. I can't thank them enough for their professionalism, kindness and from start meeting Ashley, who was incredible, truly understood my predicament, offered help from himself and his amazing team at Miles and Barr, introduced me to Flori, whom also went beyond her job to help me, truly genuine in all her actions, in more ways than I can describe. I met Emmanuel, again, genuine, thoughtful, professional and always ready to help, and everyone i spoke to on tbe phone, met in the office, I don't want to leave anyone out, as each and every one were amazing, I'm so glad I found Miles and Barr and I can only speak highly of them. Throughout the many years of moving, this is the first time I can genuinely say credit where credit is due, they deserve the best recommendation because the whole team from Jade at solicitors, guiding me throughout the legal side to everyone I met at Miles and Barr Dover, gave me reassurance, professionalism, and a sale to remember them by. Felt like family, always wanting to give their best no matter what situation arose. I truly appreciate each and every one I had the privilege to meet and speak with.

Gulfiye · 7 October 2026

Agent replied · 10 October 2026

Thank you, Gulfiye, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional support and professionalism throughout your house sale. It’s heartwarming to know that you felt like family and received the assistance you needed. We truly appreciate your kind words and recommendation, and we’re here for you whenever you need us

5/5

Google

Super friendly staff all round and Phil was very helpful and went above and beyond to show us different properties to try find us one perfect for us. Would definitely highly recommend this estate agent for anyone looking to buy or rent. 5 stars all the way

Stuart · 26 June 2026

Agent replied · 15 July 2026

Thank you so much for your fantastic review! We're delighted to hear that Phil and the team provided such a friendly and helpful service. Going the extra mile to help our clients find the right property is something we pride ourselves on, … More

3/5

Trustpilot

A fantastic property manager

Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy. Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.

Alison · 22 June 2026

4/5

Trustpilot

Friendly and professional

Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr

Rosemary · 30 September 2026

Agent replied · 2 October 2026

Thank you for sharing your experience, Rosemary. We are glad to hear that our team provided the support and guidance you needed during your complicated property sale. We apologise for any overwhelming information at the start, but we appreciate your recognition of our friendly and professional service. Your recommendation means a lot to us, and we are here to help if you need anything further

5/5

Trustpilot

Miles & Barr Ramsgate are Superb!

Miles & Barr were Superb! My experience with the Ramsgate branch was one of sheer delight. My viewing appointments with Sophia and her colleague were carried out with extreme professionalism and a great deal of friendly, genuine attention. I was thoroughly impressed with Becky, who was exceptional throughout my home purchasing process, helpful, quick to respond and so kind. I would whole-heartedly recommend Miles & Barr to anyone, they were really amazing I would be more than happy to engage with their services in the future.

Friend · 29 September 2026

Agent replied · 30 September 2026

Thank you for sharing your delightful experience with us. We are thrilled to hear that our team provided you with professional support and genuine attention throughout your home purchasing process. It's wonderful to know that you found our service efficient and our local expertise valuable. We look forward to assisting you again in the future

5/5

Trustpilot

Me and my partner dealt with Abigail…

Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳

Queenieb · 4 August 2026

Agent replied · 6 August 2026

Thank you for sharing your experience, Queenieb. We're pleased to hear that Abigail provided excellent communication and support during your move. Our goal is to ensure a smooth process, and it's great to know we achieved that for you. We appreciate your kind words and wish you all the best in your new home!

5/5

Google

Phil Hopkins was the estate agent for one of our viewings in Broadstairs. Phil was friendly, professional and very easy to talk to! He ensured we had seen everything we wanted to and was knowledgeable about the house and the area. Thanks you Phil! ⭐️

Georgia · 29 June 2026

Agent replied · 15 July 2026

Thank you so much for your wonderful review! We're delighted to hear that Phil made such a positive impression during your viewing. It's great to know that his friendly, professional approach and local knowledge helped make your experience … More

5/5

Trustpilot

Property Sale

Miles and Barr (in particular Becky White) were very helpful during the sale and responded promptly with any questions i had. As i live overseas, it was important to have a local contact point that was able to help with a range of issues and concerns.

Geoff · 18 June 2026

Agent replied · 24 June 2026

Thank you for sharing your experience, Geoff. We're delighted to hear that our support was helpful and efficient during your sale. Having a local contact is essential, and we're glad that Becky, your sales progressor could provide that for you. If you have any further questions, please don't hesitate to reach out to us.

5/5

Trustpilot

Very pleased with the team at Miles and…

Very pleased with the team at Miles and Barr for recently selling my property. I initially chose them thanks to the warm and professional approach of Maddy at the front of house. Shea then provided a well-researched valuation and responded quickly to all of my questions. Kayleigh expertly negotiated an offer and timescale that worked perfectly for everyone in our chain. Finally, Emily handled the sales progression with empathy and complete regularity; her weekly updates provided a level of reassurance I haven't experienced with other agents. I am so glad I went with Miles and Barr and would highly recommend them if you are thinking of selling your home.

Ben · 18 September 2026

Agent replied · 21 September 2026

Thank you for sharing your wonderful experience, Ben. We're thrilled to hear that our team provided you with professional support and clear communication throughout the process. It's great to know that our local expertise and integrity helped you achieve a successful sale. We truly appreciate your recommendation and wish you all the best in your new chapter

5/5

Google

Phil was really great. He was very welcoming, easy to chat to and all in all seems like a really nice guy. He made the house viewing experience a smooth and comfortable one.

Adam · 11 September 2026

Agent replied · 16 September 2026

Thank you for sharing your experience, Adam. We're delighted to hear that Phil made your house viewing enjoyable and comfortable, that is great to hear.. please feel free to reach out to us. thank you Dan

5/5

Trustpilot

The staff are very helpful

The branch staff are very helpful, polite and friendly and have had a positive experience with them during viewings and when I came into branch to ask questions. Denise who has been dealing with our move has been very good at answering all our questions and we had a lot as first time buyers.She is also really cheerful and down to earth, so has made the whole process feel less intimidating! The process was broken into manageable steps so would recommend for first time buyers to go with M&B Canterbury as they have made it less overwhelming for us. It helps they worked alongside our solicitors, PLS, who they got in touch with us. I believe this made the process more smooth and less stressful.

Rachael · 17 September 2026

Agent replied · 21 September 2026

Thank you for sharing your wonderful experience, Rachael. We're thrilled to hear that our team provided you with helpful and friendly support during your journey as first-time buyers. It's great to know that Denise made the process feel manageable and less intimidating. We appreciate your recommendation!

5/5

Trustpilot

Nadine Roberts

Nadine Roberts, Senior Sales Progressor provided invaluable support in the latter stages of our property purchase through Miles and Barr. Her regular “check ins” with us and timely communications when the going became tough with our sales chain were supportive and we feel, integral, in bringing the extremely fraught exchange and completion process to a satisfactory conclusion. We really appreciated both her professional and reassuring manner and “safe pair of hands” in supporting both our Seller’s interests and ours and in facilitating communications lower down our chain. Nadine provided excellent customer service and both complimented and completed our earlier 5* experience with Miles and Barr colleagues, in their role as Selling Agents within the Broadstairs area. Trustworthy and Exemplary recommendation to anyone seeking Estate Agency services in and around Broadstairs. With thanks to all the Team

Consumer · 15 September 2026

Agent replied · 19 September 2026

Thank you for sharing your experience with us. We're thrilled to hear that Nadine provided invaluable support during your property purchase. Her professional and reassuring manner truly reflects our commitment to integrity and customer value. We appreciate your trust and recommendation.

5/5

Trustpilot

Huge thank you to Louise Daly and the team

Huge thank you to the team, especially Louise Daly who has been wonderful getting this first time buyer’s purchase over the line. Louise has been instrumental in communication and helping to resolve issues, and making the whole process stress free. Very happy and grateful! ☺️

Jo · 18 June 2026

Agent replied · 24 June 2026

Thank you for your kind words, Jo. We're thrilled to hear that Louise, your sales progressor, provided such excellent support and made your first-time buying experience stress-free. We pride ourselves on clear communication and professional integrity to ensure our customers feel valued. If you need anything else, please don't hesitate to reach out to us.

5/5

Trustpilot

Great viewing experience

Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.

Peter · 23 July 2026

Agent replied · 4 October 2026

Thank you for your kind words, Peter. We're thrilled to hear that Lynette provided you with excellent support and showcased Canterbury's properties effectively. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Trustpilot

I had a wonderful experience dealing with Emily

I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️

Jo · 16 July 2026

Agent replied · 20 July 2026

Thank you for sharing your wonderful experience, Jo. We are thrilled to hear that Emily provided outstanding support and kept you updated throughout the process. We truly appreciate your recommendation and will pass on your kind words to Emily.

4/5

Trustpilot

Selling and buying a house is always a…

Selling and buying a house is always a stress process but the service we received from our sales progressor Louise made it more manageable. Louise was always available when needed and provided great communication with the chain and always happy to assist when needed.

Harriet · 23 June 2026

Agent replied · 25 June 2026

Thank you for sharing your experience, Harriet. We're glad to hear that Louise's support made the process more manageable for you. If there's anything more we can do to assist you, please feel free to reach out.

5/5

Trustpilot

Renting with Miles & Barr was great

Renting with Miles & Barr was great, easily one of the best agencies we’ve rented from before. Madison was quick to respond to any issues we had over our two year tenancy and quickly found the solutions we needed.

Daniela · 27 July 2026

Agent replied · 29 July 2026

Thank you for your feedback, Daniela. We're so pleased to hear that our support was efficient and that Madison was quick to address your needs during your tenancy. We strive to deliver a seamless experience with integrity and professionalism. If you ever need assistance in the future, please don't hesitate to contact us.

5/5

Trustpilot

Thank You, Miles and Bar

We are very grateful for the journey to our new home with the help of Miles and Bar. They provided excellent guidance and support throughout the process. A special thank you to Louise and Bradley for all their help and professionalism. Highly recommended!

Manu · 30 June 2026

Agent replied · 2 July 2026

Thank you, Manu, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with excellent support and professionalism throughout your journey to your new home. We always strive to put our customers first and deliver a seamless experience. Your recommendation means a lot to us

5/5

Google

Phil was very friendly and approachable and was very knowledgeable about the area we was interested in looking at. Thankyou Phil for helping us with our search :-)

Emily · 5 October 2026

Agent replied · 6 October 2026

Hi Emily, thank you for your review. Phil will appreciate your kind thoughts and feedback. Good luck in your home search! Kind regards Charlotte

5/5

Google

As always, Phil was professional and friendly. He arrived before our viewing and made himself familiar with our property. Tried to make friends with our dogs without much success 😄 was really thoughtful to receive a text message after the viewing with some feedback. Thanks Phil 👍 …

Debbie · 22 May 2026

Agent replied · 24 March 2026

Thank you for your lovely review! We’re pleased to hear Phil was helpful, friendly, and fully prepared for your viewing in Broadstairs. Being ready and attentive at every house appointment is an important part of the service we provide as a … More

5/5

Google

Tristan was really friendly, helpful and let me take my time at the viewings today. Despite being very new, he was professional and a real asset to your team.

Julie · 27 September 2026

Agent replied · 6 October 2026

Thank you Julie for your review of Tristan he will really appreciate the comments when he is just starting his new career. Kind regards Charlotte

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Read Miles and Barr's Google reviews

Questions about Miles and Barr Broadstairs

Has Miles and Barr won any awards?

Yes. In The Trusted Agent 2026 awards: Miles and Barr, Broadstairs won Trusted Agent; Miles and Barr, Canterbury won Trusted Agent.

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