5/5
TrustpilotVery helpful
Very helpful service. Managed to arrange 2 last minute viewings. Max who showed me 3 flats was very helpful and was able to give me all the information I asked for. Thanks
Trusted Agent profile · Broadstairs
Verified
Miles and Barr reviews in Broadstairs
★★★★★
1,413 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,413 reviews on two platforms, including 585 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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Awards
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service a very friendly team .
Agent replied · 23 May 2026
Dear Amine, Thank you so much for your positive review, it is really appreciated, we are glad we could help you. Kindest Regards, Dan Woodward, Branch Manager
1/5
TrustpilotHorrible service
Horrible serviceAll they care is money and as long as they can see possibility they will hunt you down like dogs.Companies with this type of attitude shouldn't last long. They are like Dorian Grey, pretty on outside and rotten on inside
5/5
TrustpilotI had a very good experience from…
I had a very good experience from booking of viewing to acceptance of offer. It was a smooth journey. The little challenge I had was promptly sorted by Jenny Harmes. Thank you Miles & Barr.
5/5
GoogleA well thought out sales strategy
Agent replied · 17 June 2024
Dear Michael, thank you for leaving us a good review. We are so pleased that you felt looked after throughout your customer journey with us; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to helping you again in the future. Kind Regards, Dan Woodward, Branch Manager.
1/5
GoogleLied about probate. Would not trust.
Agent replied · 17 June 2024
Dear Anthony, Thank you for posting a review. We always aim to deliver a great customer experience and we regret to hear your experience was not quite the quality you expected. However, I am pleased that we where able to speak in more detail surrounding your review with our office when you successfully brought the property a year ago. As I said please do let me know if we can assist you in the future so that we can deliver a better experience next time. You may call me on 01843888444/07590230028 alternatively you can email myself: danwoodward@milesandbarr.co.uk Again, thank you for your feedback, I will look into things further. Kind Regards Dan Woodward - Branch Manager
5/5
GoogleSo happy with the service that the staff in the Broadstairs office supplied me. They did everything they could to help me find a new home for me and my family and I am so grateful. There attitude to work is second to none, couldn't fault them.
5/5
TrustpilotA professional and highly competent…
A professional and highly competent company with friendly staff. Strongly recommended.
5/5
TrustpilotI have been working with Sophie
I have been working with Sophie, she has kept me up to date each step of the way on my rental process, which is a great help to elevate some of the stress of moving.
5/5
TrustpilotI have just purchased a house through…
I have just purchased a house through miles and Barr and the service all the way through has been 1st class, I would like to thank olly, Kayleigh , Zoe,and Luke who have been exceptional throughout
5/5
GoogleExcellent
Agent replied · 13 October 2026
Thank you for your feedback Rio! Kind regards, Charlotte
5/5
TrustpilotVery helpful and so happy
Very helpful, everything was sorted very quickly. Anna who was sorting everything out was amazing, kept me informed on every step and made everything so easy to do. Very good customer service 👍🏻
5/5
TrustpilotViewing experience was excellent!
Jake conducted a viewing with me recently and the experience was excellent! He was very friendly and knowledgeable and is an asset to your company.
5/5
TrustpilotProfessional approach
Professional approach, regular viewings, good communication, good after sales support.
5/5
GoogleProfessional and efficient company
Agent replied · 17 June 2024
Dear Michael, Thank you for leaving us a five star review of your recent experience with ourselves, it is really appreciated and we hope that you enjoy your new home in Broadstairs. Warm Regards, Dan Woodward - Branch Manager.
5/5
GoogleMiles & Barr have been a pleasure to work with throughout the buying process. They have shown high levels of professionalism and very good communication, and …
5/5
GoogleLovely friendly helpful lady
5/5
TrustpilotHolly Hill from the ramsgate thanet…
Holly Hill from the ramsgate thanet branch was amazingly helpful and made renting our new house so easy. She replied almost right away. Any questions were answered, really friendly and professional, thanks so much!
5/5
TrustpilotGreat service and welcoming helped me…
Great service and welcoming helped me and my partner find the perfect house. Can't thank them enough for all there help your a star Anna Adamczak and thanks again
5/5
TrustpilotExcellent
Excellent , Max Squires ,the agent, was waiting for me at the property , explained all the necessary details ans showed me everything i needed to see.
5/5
TrustpilotKatie absolutely ROCKED
Katie absolutely ROCKED. I've bought a few properties in my time and that was by far the best experience I've had. Thanks to the rest of the team too who were just great!
5/5
TrustpilotReally helpful member of staff delt…
Really helpful member of staff delt with our enquires. Took on board our comments
5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service handling the sale of my house. Right from the off they were knowledgable and helpful and kept me up to date with the progress of the sale.
5/5
TrustpilotIt was a pleasure working with Anna
It was a pleasure working with Anna. All my questions and enquiries were answered in a timely manner. I received a great service.Thank you,Alexander
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles and Barr
Has Miles won any awards?
Yes. In The Trusted Agent 2026 awards: Miles, Broadstairs won Trusted Agent; Miles, Canterbury won Trusted Agent.
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Send Miles and Barr a message.
