Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was recommended Chris by a family member and he really is top tier. No issue is too big for him to either act on or advise on. He is proactive, enthusiastic and supportive. I would definitely recommend Chris as an agent to anyone looking to move or even just in need of some property advice.
Molly · 22 July 2026
Agent replied · 22 August 2026
Thank you very much for your kind words Molly. we are really pleased Chris has been able to help you and your family with the advice you needed. If you ever need anything in the future give Chris a call. We look forward to being able to help you.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Chris
Although I’m still in the sales progression stage, I wanted to leave this review now to recognise how fantastic Chris has been throughout the process so far.
From the very first day, Chris went above and beyond, arranging a viewing of the property I’m purchasing on the same day as my enquiry, even though the only time I could make it was 7pm. The property had only been listed the day before, and because I’d been so specific about the location I wanted, I really appreciated his flexibility and understanding.
During the initial viewing, Chris was thorough, knowledgeable, and patient. He took the time to show me everything the property had to offer, explained the sellers’ position where appropriate, and encouraged me to take my own video walk-through so I could review things in my own time.
When I mentioned that I needed a couple of days to view other properties, he was professional and never pushy, but I already knew this was the one. Chris then guided me through the offer and negotiation stage, helping me secure the property at a fair price that reflected the level of work needed.
Even after my offer was accepted, Chris continued to impress, arranging a second viewing on his day off and arriving early so I had more time in the property. His communication has been second to none; any time I’ve had questions or needed updates, he’s responded promptly, often the same day, even outside of typical working hours.
I absolutely recommend Chris, he’s professional, proactive, and genuinely cares about his clients. I’m so grateful for all his help in what could otherwise be a very stressful process. A big thank you, Chris!
Bonnie · 22 October 2025
Agent replied · 20 March 2026
Thank you very much for your kind review Bonnie. I'm pleased chris has been able to help with your purchase and we wish you the very best in your new home to be! Anything you need Chris is on hand to help you.
★★★★★ 5/5
GoogleChris was amazing. Very easy to work with. He understood exactly what I needed and delivered promptly and without fuss. Thanks Chris I will definitely be using you again.
Nick · 20 February 2026
Agent replied · 20 March 2026
Thank you for the kind feedback Nick, we are pleased we have been able to help you so efficiently. If you need anything else please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleWhen you think of an estate agent, you expect the usual stereotype, pushy, rushed, and not really listening.
Meeting Chris completely changed that for us.
From the first conversation, he was smart, professional, and genuinely tuned in to what we wanted. He didn’t just hear us, he listened. His calm, personal approach instantly puts you at ease, and you feel like you’re dealing with someone who actually cares about getting it right, not just getting a sale.
If you’re thinking of selling your home, 100% give this guy a bell. You’ll be glad you did.
Matt · 15 June 2026
★★★★★ 5/5
GoogleTen weeks ago my mum thought she might like to take a look at a retirement flat, Haart were the agents. I arranged a viewing and met with Dean who showed us the property and answered all the questions we had. Over the following weeks we arranged more viewings and asked more questions, nothing was too much trouble. Thank you so much Dean, mum moved in yesterday and her smile summed up the whole journey!
Nicola · 31 March 2023
Agent replied
Hello Nicola, we really appreciate that you have taken the time to leave Dean a fantastic 5 Star review. He is a genuine hard working professional agent and we are lucky to have him as our Partner in Thanet. I hope your Mum keeps smiling and we look forward to helping you, friends and family again in the future. Best Wishes Jason
★★★★★ 5/5
GoogleWhen deciding to move recently we had an idea of what type of property we wanted, but never thought we would achieve our ideal. Thanks to Paul Gardiner at Haarts in Broadstairs we have just exchanged contracts on our perfect new home. From his first visit to value our property to finding us exactly what we were looking for,he has been unfailingly cheerful and patient whenever we have called him. He also put us in touch with an excellent conveyancing company called DC Law and Rebecca who did our conveyancing. Thanks once again Paul for your friendly and professional help and also to Chris at Haarts for his magnificent photos of our property. Mike and Pat O'Conor
Patricia · 17 August 2019
Agent replied
Dear Patricia O'Conor, Thank you for leaving such great and detailed feedback about your experience with haart Thanet estate agents. We wish you all the best for the future in your new home. haart Thanet estate agents
★★★★★ 5/5
GoogleBuying a house, especially in the current climate, really isn't easy and we've had more ups and downs over the last six months than I'd wish on anybody. However, I have to say that Haart Estate Agents were outstanding from start to finish and I would like to give a special mention of Kristy Stephanou, who took over our case at a very late and very tricky stage, due to the illness of a colleague. She worked extremely hard for us, constantly keeping us updated and providing us with the support and understanding that was necessary during such a stressful period. I would strongly recommend Haart in Broadstairs to anybody looking to buy or sell property in the area, their level of customer care far superseding many of the other agents that we had dealings with.
Marcus · 29 July 2019
Agent replied
Dear Marcus Buckland,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home.
haart Thanet estate agents
★★★★★ 5/5
GoogleI decided to ask Haarts in Broadstairs to market my property after being tied into a contract for twelve fruitless weeks with another agent. This experience showed that being with an agent where there were a large number of employees does not always work efficiently because larger agents with many staff and huge numbers of properties in their portfolios do not know either you or your property and therefore cannot describe your property correctly to potential buyers. The result is that they are less likely to find a buyer.
Haarts is a smaller agency and this was the first reason for me choosing them as my subsequent agency. Paul Gardner came to evaluate my home for the company and he and his approach to me was the second reason I chose the company and he has been exceptionally supportive to me throughout.
After committing myself to the company a buyer was found for me within days and within a few more days they also found a buyer for the people who wanted to buy my maisonette. There were five people in the eventual chain but whenever he was in the office it was always Paul to whom I spoke and who answered or followed up all my questions. If he wasn’t in the office then one of his few colleagues helped me but all knew exactly which property they were referring to, something which had not happened with the first agents who had marketed it for twelve long weeks.
Because of problems further down the chain it has been a long protracted process but the staff at Haarts have ‘nursed’ me through the difficulties with great patience and skill and we have finally exchanged contracts.
My Haartfelt thanks to you all. That may sound flippant but I assure you it is totally sincere.
Joan Palmer
Joan · 20 March 2019
Agent replied
Dear Joan Palmer, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Thanet estate agents
★★★★★ 5/5
GoogleWe are more than happy to recommend Stephen, Paul, Chris all the guys at Haart in Broadstairs. We had a very horrible experience with another estate agent and these guys are a breath of fresh air in comparison. Honest, helpful and professional. Nothing is to much trouble, they are there if you need them. I feel confident and happy to put my trust in them to do a great job and sell my house. Don't use anyone else, highly recommended.
Jean · 20 March 2019
Agent replied
Dear Jean, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received so far. Thank you again for your star rating! Regards haart Thanet
★★★★★ 5/5
GooglePaul Gardner and team recently sold my property in Broadstairs .
The property was marketed well with an open day which ended in two offers on the table .
All staff I liased with were always very friendly, professional and dealt with queries efficiently if Paul wasn't available I often spoke to Chris .
Through legality circumstances It was a long arduous journey potentially very stressful. However Paul made this journey so much easier .
He stayed in close contact with both parties as well as solicitors and I am sure he was as relieved as me when everything was finalised !
I wouldn't hesitate to recommend Haart, Paul and his colleagues.
Thank you
Lizzy · 20 March 2019
Agent replied
Morning Lizzy, Thank you for taking the time to give a review of the service we have provided. We are glad that the Haart way worked so well for you. All the best and thank you again. haart Thanet
★★★★★ 5/5
GoogleWhen deciding to move recently we had an idea of what type of property we wanted, but never thought we would achieve our ideal. Thanks to Paul Gardiner at Haarts in Broadstairs we have just exchanged contracts on our perfect new home. From his first visit to value our property to finding us exactly what we were looking for,he has been unfailingly cheerful and patient whenever we have called him. He also put us in touch with an excellent conveyancing company called DC Law and Rebecca who did our conveyancing. Thanks once again Paul for your friendly and professional help and also to Chris at Haarts for his magnificent photos of our property. Mike and Pat O'Conor
Patricia · 20 March 2019
Agent replied
Dear Patricia O'Conor, Thank you for leaving such great and detailed feedback about your experience with haart Thanet estate agents. We wish you all the best for the future in your new home. haart Thanet estate agents
★★★★★ 5/5
GoogleMany thanks to Kristy, especially, at Haart in Broadstairs who has managed to deal effectively with what turned out to be a very long and protracted sales process, further complicated by changes of colleagues, both of whom were dealing with my file.
She has managed to keep me informed as necessary, and always remained helpful and cheerful and efficient, which I greatly appreciate.
Thanks also to the rest of the team, who have helped with marketing and viewing.
Aly · 29 July 2019
Agent replied
Dear Aly,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.Wishing you a great day until the next time we meet.
★★★★★ 5/5
GoogleWe had Chris come round today for an evaluation, he was so kind and helpful, although we didn't decide to put our home on the market we really enjoyed speaking to him about our options and will definitely be in touch in the future when we decide the time is right for us to sell. Thanks again Chris!
Josephine · 16 July 2025
Agent replied · 20 March 2026
Thank you so much for your kind words Josephine. When the time is right for you and your family let us know and we are more than happy to help and if you require anything in the meantime please don't hesitate to contact Chris. Thank you once again.
★★★★★ 5/5
GoogleProfessional and caring approach from Zee at Haart!
Zee handled my right move enquiry speedily and efficiently, getting back to me the next day being a Sunday!
She promptly organised the viewing for that day, which I was delighted with, Zee represents Haart really positively, as do her associates when ringing into the office.
Zee has been understanding, helpful and efficient, she's a charming person and also professional, I am looking forward to Zee dealing with my purchase and am looking forward to moving into my new home!
Well done Zee!
Kindest regards
Joanna Zec
Joanna · 8 July 2017
Agent replied
Dear Joanna Zec,
Thank you for leaving such great and detailed feedback about your experience with haart Thanet estate agents.
★★★★★ 2/5
GoogleSale went through fine but this has been let down because I have called the Haart branch in Broadstairs 13 times since December the 7th to ask them to removed the sold sign. Every single time they say it’s going to be removed but never do it. It is currently lying in my front garden and looks awful
So for the 14th time can someone come and collect it?
Angela · 20 March 2020
Agent replied
Good afternoon Angela, my name is Lee Crowhurst and I am the Regional Partner for haart in Kent. I am so sorry that this has happened and I will contact the branch first thing tomorrow to action your board removal. If you need any further assistance, please email me lee.crowhurst@haart.co.uk
★★★★★ 5/5
GoogleChris Murton has been great during our house hunt in Broadstairs - he regularly phones find out how the search is going, and to update me on new properties that are coming onto the market. He has encouraged me to broaden my criteria, and I am now genuinely considering properties that I would have previously dismissed, and feel with his help we will find a suitable property within our timescales.
Lisa · 29 July 2019
Agent replied
Dear Lisa Haste, Thank you for leaving such great and detailed feedback about your experience with haart Thanet. Please don't hesitate to reach out if there's anything additional we can do for you. Regards haart Thanet
★★★★★ 5/5
GoogleChris Murton has been great during our house hunt in Broadstairs - he regularly phones find out how the search is going, and to update me on new properties that are coming onto the market. He has encouraged me to broaden my criteria, and I am now genuinely considering properties that I would have previously dismissed, and feel with his help we will find a suitable property within our timescales.
Lisa · 20 March 2018
Agent replied · 21 March 2024
Dear Lisa Haste, Thank you for leaving such great and detailed feedback about your experience with haart Thanet. Please don't hesitate to reach out if there's anything additional we can do for you. Regards haart Thanet
★★★★★ 5/5
GoogleChris, Paul and Stephen were abosolutley outstanding with their service! felt at complete ease with these guys during our buying and selling period. Nothing was a problem, always on hand to answer questions or concerns, and they really cared about our situation and took the pressure and stress off our backs. Re-gained faith in estate agencies and it’s all down to these three honest guys! thanks again!
Ellie · 29 July 2019
Agent replied
Dear Ellie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you so much again for your feedback! We hope you have a great day!
★★★★★ 5/5
GoogleI would like to say a massive thank you to Chris and Robert at Haart Broadstairs for assisting us with finding our dream home. The service received from start to finish was exemplary! In addition, Chris introduced us to their Solicitors who were reasonably priced and who have also offered a first class service. If you need a new home or looking to sell, go to Haart!
Julie-Ann · 20 March 2019
Agent replied
Dear Julie-ann Clarke, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Thanet estate agents
★★★★★ 5/5
GoogleChris, Paul and Stephen were abosolutley outstanding with their service! felt at complete ease with these guys during our buying and selling period. Nothing was a problem, always on hand to answer questions or concerns, and they really cared about our situation and took the pressure and stress off our backs. Re-gained faith in estate agencies and it’s all down to these three honest guys! thanks again!
Ellie · 20 March 2018
Agent replied
Dear Ellie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you so much again for your feedback! We hope you have a great day!
★★★★★ 5/5
FacebookI dealt with Harry Kenneally at Haart. Very helpful and informative. Was nice to deal with someone who I had confidence in. From the moment I rung in he listened to the criteria of house I was after and sent over some really good options that suited me. Then went through them with me and gave me honest and professional advice. Thank you Harry
Olly · 30 September 2019
Agent replied
Dear Olly Holmes,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Thanet estate agents
★★★★★ 5/5
GoogleDean has been an exceptional professional agent to deal with . He has kept in touch with me every step of the way, was in touch with me all the time to keep me informed of developments and I felt reassured that this was the best agent I …
Laurie · 22 June 2022
Agent replied
Thank you Laurie for such a glowing 5* review! We are very lucky to have Dean and he is a real asset to haart. We wish you all the best and hope to have the opportunity to help you again in the future.
★★★★★ 5/5
GoogleOn the 14th September my sister and I viewed 2 properties through Haart, and it was Hollie who showed us around. We saw one Broadstairs house, and one Kingsgate Bungalow. Hollie was very professional in her manner and very polite. She was also very knowledgeable about the properties that she was showing. Hollie is a great credit to Haart.
Christine · 20 March 2020
Agent replied
Dear Christine Kirby, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Thanet estate agents
★★★★★ 5/5
GoogleFrom viewing to offer, the work from Haart (Broadstairs) has been fantastic. Zymante Gintalaite dealt with this process for me.
Zee was extremely helpful, polite, professional, always returned phone calls when promised and was honest throughout the process which is very reassuring - very hard to find a genuine agent these days, and your work is much appreciated.
Thank you
Drew · 29 July 2019
Agent replied
Dear Drew , Thank you for leaving such great feedback about your experience with haart Thanet estate agents.
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