Trusted Agent profile Β· Broadstairs

Cooke and Co Broadstairs reviews

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

48 reviews across 2 platforms

56 High Street, Broadstairs, CT10 1JT

Cooke and Co's office in Broadstairs, at 56 High Street, is rated 5.0 out of 5 across 48 reviews on two platforms, including 47 Google reviews rated 5.0.

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5.0 / 5

47

Reviews on Google

This office

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1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Google

Vicki Field is a fantastic representative for the company and they are lucky to have her. I had become disillusioned with the whole process and she made a real difference for me

Brie Β· 16 April 2024

Agent replied Β· 15 June 2024

Dear Brie, We are incredibly touched by your kind words and the five-star review you've shared. It's truly heartening to hear how Vicki Field made a significant difference in your experience with us. Vicki is indeed a remarkable member of our team, and your acknowledgment of her dedication is deeply appreciated. We understand that the process can sometimes feel daunting, and hearing that Vicki has been able to turn this around for you reaffirms our commitment to not just meeting but exceeding the expectations of those we serve. Thank you once again, Brie, for taking the time to share your positive experience. Your feedback is invaluable to us and serves as a great motivator for our entire team, especially Vicki, to continue delivering exceptional service. Warmest regards, Damien Cooke

5/5

Google

Selling your home and purchasing a new place to live can be a daunting task, but if you sign up with Cooke & Co you will have the backing of a great team. Excellent communication and professional service all the way. We have used Cooke & Co …

Janet Β· 16 July 2025

Agent replied Β· 9 September 2025

Dear Janet, Thank you for your fantastic 5-star review! I'm delighted to hear that you’ve had such a positive experience with Cooke & Co when buying and selling your … More

5/5

Google

Broadstairs branch, what a fantastic team you are, thank you all so much for helping me get the property I wanted, I can’t thank you enough, I hope Damien reads this πŸ˜‚πŸ˜‚ …

Diane Β· 29 November 2025

Agent replied Β· 27 December 2025

Thank you Diane for the lovely five star review. The Broadstairs team will be delighted to know their support helped secure the property you wanted. They pride themselves on clear communication and a steady approach throughout. Your kind words mean a great deal to all of us, and yes, Damien has definitely read this. Kind regards Damien Cooke FNAEA FARLA Founder and Managing Director, Cooke and Co Estate and Letting Agents

5/5

Google

As the purchaser of a property in Broadstairs that was listed with Cooke and Co, I can only say what a truly professional estate agents they are. The staff who showed us around several properties were extremely knowledgeable about each one. They were also polite, punctual and very helpful. Once we had an offer accepted on a property, Victoria Field, the Sales Progression & Compliance Manager, has been wonderful. She regularly kept us updated as to how the sale was going and any request/query we had were answered promptly, in a very professional and friendly manner. We cannot praise Victoria enough for the help and support we have received. We would highly recommend Cooke and Co. to anyone buying or selling a property in the Broadstairs area. Thank you to each and every member of staff we had dealings with.

Head Β· 26 February 2024

Agent replied Β· 24 August 2024

Thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear about your positive experience with our Broadstairs team and especially with Victoria Field. Our goal is always to provide knowledgeable, punctual, and helpful service, and we're so glad this was reflected in your property journey with us. Your recommendation means the world to us, and we're here for any future property needs you might have. Wishing you all the best in your new Broadstairs home! Warm regards, Damien Cooke

5/5

Google

As the purchaser of a property in Broadstairs that was listed with Cooke and Co, I can only say what a truly professional estate agents they are. The staff who showed us around several properties were extremely knowledgeable about each one. They were also polite, punctual and very helpful. Once we had an offer accepted on a property, Victoria Field, the Sales Progression & Compliance Manager, has been wonderful. She regularly kept us updated as to how the sale was going and any request/query we had were answered promptly, in a very professional and friendly manner. We cannot praise Victoria enough for the help and support we have received. We would highly recommend Cooke and Co. to anyone buying or selling a property in the Broadstairs area. Thank you to each and every member of staff we had dealings with.

John Β· 16 February 2024

Agent replied Β· 15 June 2024

Thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear about your positive experience with our Broadstairs team and especially with Victoria Field. Our goal is always to provide knowledgeable, punctual, and helpful service, and we're so glad this was reflected in your property journey with us. Your recommendation means the world to us, and we're here for any future property needs you might have. Wishing you all the best in your new Broadstairs home! Warm regards, Damien Cooke

5/5

Google

Jay, Alex, Edward and Eliza are a young, dynamic team at the Broadstairs branch. They competitively priced our house, aiming for the top end of the valuation and came in a few days later to record photos, and an IT walkthrough. Within the …

Michael Β· 16 July 2025

Agent replied Β· 9 September 2025

Thank you, Michael, for your generous and detailed review. I’m so pleased to hear that Jay, Alex, Edward, and Eliza at our Broadstairs branch delivered a brilliant and successful experience. They are indeed a dynamic team, and it's great to … More

5/5

Google

After a less-than-stellar experience with another agency, I was incredibly relieved to move to Cooke & Co. I only wish I had gone with them from the beginning! Their approach was refreshingly proactive, honest, and attentive, everything …

Lucia Β· 16 July 2025

Agent replied Β· 9 September 2025

Thank you, Lucia, for such a thoughtful and uplifting review. I'm truly pleased that your experience with Cooke & Co was such a positive contrast. Our team works hard to offer a proactive and honest service, so it's wonderful to hear that … More

5/5

Google

Cooke and Co are very fortunate to have an extremely efficient Sales Progression & Compliance Manager who delivered excellence throughout the period of our purchase. An unbeatable service due to the passion, commitment and detailed experience of Victoria Field. Outstanding :)

Michelle Β· 26 April 2025

Agent replied Β· 16 April 2026

Thank you so much, Michelle, for your kind words and glowing feedback. We absolutely agree, Victoria Field is a real asset to Cooke & Co. Her passion, dedication, and expertise make all the difference, and she’ll be thrilled to know how much … More

5/5

Google

Very friendly and professional. Drove the chain forwards and kept us informed and updated at every stage in the buying and selling process. Very happy with Cooke & Co - & Vicki in particular.

Shane Β· 11 July 2025

Agent replied Β· 9 September 2025

Thank you so much, Shane, for your kind words and 5-star review. We're delighted to hear that you found the process friendly and professional. Vicki will be especially pleased to know her efforts made a difference in keeping everything … More

5/5

Google

We had an excellent experience selling our coastal flat with Cooke & Co. From start to finish, they were professional, proactive, and always available to answer any questions. Their marketing was excellent, showcasing our property beautifully, which led to a quick sale at a great price. The team kept us updated throughout the process, making everything smooth and stress-free. We highly recommend Cooke & Co to anyone looking to buy or sell.

Keith Β· 21 March 2025

5/5

Google

I have just purchased a property through Cooke&co and I would like to thank Vicki Field for the exceptional service she provided going above and beyond her role. Again Thank you Vickl

Max Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you so much for this review it’s really appreciated and makes me proud of the team . I will let and thank Vicki personally. Enjoy your home. Best wishes. Damien

5/5

Google

Everything that you'd hope an estate agents would be. Friendly, efficient and communicative. I was kept up to date throughout the process of selling our property, friendly emails and phone calls kept me feeling positive and involved. Thank you all at the Broadstairs office for everything, you are fab.

Andy Β· 25 July 2024

Agent replied Β· 24 August 2024

I'm delighted to hear that you had a positive experience with our team at the Broadstairs office. Our goal is always to ensure our clients feel informed and supported throughout the process, and we're thrilled that we could achieve that for you. Your feedback means a lot to us and motivates us to continue providing excellent service. Thank you for choosing us to sell your property, and please don't hesitate to reach out if you need any further assistance in the future. Best wishes. Damien Cooke Company Founder and MD

5/5

Google

Very satisfied with Cooke & Co Estate Agents regarding the purchase of my recent property. Received regular updates about the progress of my sale. My communication was mainly with Vicki & Eliza. I found them both knowledgeable, professional & helpful.

Alison Β· 25 September 2024

Agent replied Β· 25 October 2024

Dear Alison, Thank you for your wonderful five-star review! We’re delighted to hear that you were very satisfied with your recent property purchase through Cooke & Co. Regular updates are key to ensuring a smooth transaction, and we’re glad to know that Vicki and Eliza were able to provide you with the professional, knowledgeable, and helpful service you deserve. Your kind words are greatly appreciated, and I will be sure to pass them along to Vicki and Eliza. If there’s anything further we can do for you, please don’t hesitate to reach out. Best wishes in your new home! Warm regards, Damien Cooke Founder & Managing Director Cooke & Co

5/5

Google

Cooke & Co provided an exemplary service to us during the recent sale of our flat. A range of employees provided excellent service, keeping us in touch with each stage of the process. The flat sold quickly and communication between the agents and ourselves was highly effective. We have been delighted with the service from Cooke & Co.

Simon Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you so much for your review. I will let the team know. Glad we could help sell your apartment. Best Wishes Damien

5/5

Google

Charles Keel greeted me in the Broadstairs Cooke & Co office with a smile and great enthusiasm. He has been extremely helpful and supportive throughout the time that I have been house-hunting in the area. Charles negotiated the acceptance of my offer on a property with perfect professionalism and expertise.

Jenny Β· 19 October 2023

Agent replied Β· 15 June 2024

Hi Jenny. Thank you so much for your review . It’s really appreciated and I will speak to the team. Best wishes Damien

5/5

Google

Really professional and friendly team, couldn't fault them. The ones to trust on the high street.

Andy Β· 10 April 2025

Agent replied Β· 15 June 2025

Hi Andy Thank you so much for your review. It really means a lot. So pleased we could help you. I’ll speak to the team and congratulate them . We are here to help whenever you need us . Best Wishes Damien Cooke Founder/MD

5/5

Google

Very helpful and I did everything from abroad, I would definitely use them again

Ian Β· 26 April 2025

Agent replied Β· 16 April 2026

Thank you, Ian, for your great review. We're really pleased we could assist you from abroad and make the process as smooth as possible. It means a lot to know you'd choose Cooke & Co again, we’d be delighted to help anytime in the future. … More

5/5

Google

I have nothing but praise for Vicki Field at Cooke & Co, who has worked tirelessly to see our sale goes through.

Neil Β· 18 November 2023

Agent replied Β· 15 June 2024

Hi Neil. THank so much for your kind words. I will speak to Vicki personally, Im so proud to have her as part of my team . Best Wishes Damien

5/5

Google

Good customer service from Cooke. We were kept informed and updated regularly throughout the process of purchasing our property. Would definitely recommend them

Claire Β· 16 April 2025

5/5

Google

Very helpful professional and friendly people.Worked hard to ensure the sale happened. Thank you.

Jenny Β· 19 October 2023

Agent replied Β· 15 June 2024

Thank you for your review , it is really appreciated best wishes Damien

4/5

Google

Came to do a probate valuation.

Julie Β· 18 December 2023

Agent replied Β· 15 June 2024

Hi Julie. Thanks for the review. I’m pleased we resolved the issue for you . If you need anything further please let me know the input was appreciated . Best wishes. Damien

5/5

Google

Cooke and Co Broadstairs It's really good. Enjoyed it. Will be back 100% . Professional Service. ! Thank You.

Finley Β· 17 June 2019

Agent replied Β· 15 June 2024

Thanks so pleased. Thank you for giving us a review

5/5

Google

Rating only, no written review.

The Β· 6 December 2025

Agent replied Β· 27 December 2025

Thank you so much for the five star review. It means a great deal to all of us at Cooke & Co. Our teams work hard to provide clear updates and a smooth process, and feedback from respected local businesses like yours reinforces that commitment. We look forward to helping again in the future.

5/5

Google

Rating only, no written review.

Mathew Β· 20 October 2024

Agent replied Β· 25 October 2024

Hi Matthew Thank you so much for your kind review I’m glad you found the service 5* it’s really good to know If we can help in the future please let us know Best wishes Damien Cooke Founder & MD

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cooke and Co's Google reviews

Questions about Cooke and Co Broadstairs

How many reviews does Cooke and Co Broadstairs have?

Cooke and Co's Broadstairs office has 48 reviews across two platforms: 47 on Google, 1 on Trustpilot (across the whole business).

What is Cooke and Co Broadstairs's rating?

Cooke and Co Broadstairs is rated 5.0 out of 5 across all 48 reviews, and 5.0 out of 5 on Google from 47 reviews.

Where is Cooke and Co's Broadstairs office?

Cooke and Co Broadstairs, 56 High Street, Broadstairs, CT10 1JT.

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