Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe switched from a massively disappointing experience with a much larger chain to Cooke & Co to sell our home, and what a great choice we made. Jay and the Broadstairs team were fabulous and achieved a quick sale, plus a shout out to Vicki for her good cheer and tenacity in carrying it through post offer, eliminating all obstacles and steering us and our buyers over the finish line. Without exception, everyone we have met has been a real credit to Cooke & Co. Thoroughly recommend (-:
Katy · 16 February 2026
Agent replied · 16 April 2026
Thank you, Katy.
We truly appreciate you placing your trust in Cooke & Co after what had clearly been a frustrating experience elsewhere. Choosing to switch agents is not an easy decision, so we are delighted it proved to be the right one for you.
Jay and the Broadstairs team will be thrilled to read your comments. Achieving a swift sale is one thing, but guiding a transaction smoothly from offer through to completion is where real experience and persistence count. Vicki’s determination to keep matters moving and remove obstacles is exactly the standard we expect for our clients.
Your recommendation means a great deal to us. Thank you again for taking the time to share your experience, and we wish you every success in your next chapter.
Damien Cooke FNAEA MARLA
Founder and Managing Director
Cooke & Co Estate & Letting Agents
★★★★★ 5/5
GoogleVicki has been incredible throughout the whole process!! She has responded to all of our queries promptly and has kept us informed throughout the entire process. She has gone above and beyond helping to chase solicitors and has even kept in contact throughout her annual leave as we were trying to exchange this week before the Christmas break. Cannot thank her enough for all her help and support. She has made the whole process so much easier and less stressful for us. Thanks Vicki!!
Sophie · 20 December 2025
Agent replied · 16 April 2026
Thank you for your lovely review and for taking the time to share your experience.
Vicki will be absolutely delighted to read this. Sales progression often makes the biggest difference when timings are tight, and her commitment to keeping matters moving and clients informed is something we value highly. I know how important it was to try and exchange before the Christmas break, so I am pleased her efforts helped reduce the stress for you.
On behalf of the whole team at Cooke and Co, thank you for choosing us and for your kind words.
Kind regards
Damien Cooke FNAEA MARLA
Founder and Managing Director
Cooke and Co Estate and Letting Agents
★★★★★ 5/5
GoogleI had a great experience working with Cooke and Co for my recent move. The communication was excellent and the team were all helpful and professional. Special thanks to Damien, Vicki and Eliza for their expertise and for making sure everything stayed on track. I would absolutely recommend them.
A · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a kind review.
We are really pleased to hear that your move went smoothly and that our communication and support made a positive difference throughout the process. I will be sure to pass your thanks on to Vicki and Eliza, who will very much appreciate the recognition.
On behalf of everyone at Cooke and Co, thank you for the recommendation and for choosing us to assist with your move.
Kind regards
Damien Cooke FNAEA MARLA
Founder and Managing Director
Cooke and Co Estate and Letting Agents
★★★★★ 5/5
GoogleVicki was incredibly helpful throughout the purchasing process, especially when there was an issue further up the chain. She was in regular contact with all parties, chasing and providing updates as soon as available. Ultimately making what could have been a stressful period simple
Matt · 16 March 2026
Agent replied · 16 April 2026
Hi Matt
Thank you for your kind review.
Vicki will be delighted to read your comments. She always works hard to keep communication flowing between all parties, particularly when issues arise within a chain, as this can often make the difference between a stressful transaction and a smoother one.
We are pleased she was able to keep you updated and help guide the process through to completion.
Thank you for choosing Cooke & Co and we wish you every happiness in your new home.
Kind regards
Damien Cooke FNAEA MARLA
Founder and Managing Director
Cooke & Co Estate and Letting Agents
★★★★★ 5/5
GoogleI have just sold my flat in Broadstairs through Cookes and would highly recommend them to anyone wanting to buy or sell in the area. All the agents there have been great. A special mention to Eliza (many thanks for sorting my SKY Box out!!).
And an extra special mention to Vicki, who went way above and beyond my basic expectations.
She was determined to get the sale through, while keeping relaxed and cheery along the way. She also remained positive and reassuring when I thought my sale was slipping away.
She went out of her way to try and sort the problem out, and the sale did go through.
I honestly couldn't have asked for a better experience.
Thank You
Paula · 18 October 2024
Agent replied · 25 October 2024
Hi Paula
Thank you so much for your fantastic review and for choosing Cooke & Co to help sell your flat in Broadstairs. I’m delighted to hear that your experience with our team has been so positive, and it’s wonderful to know that Eliza and Vicki left such a great impression.
Eliza’s support with your SKY Box and Vicki’s unwavering commitment truly showcase the dedication of our team. It’s their ability to go above and beyond that makes a difference in moments that matter, and I’m thrilled they could help make your sale a success.
Your recommendation means a great deal to us, and it’s always our aim to ensure every client has an exceptional experience.
Thank you once again, and we wish you all the best in your next chapter!
Kind regards,
Damien Cooke
Founder/Managing Director
★★★★★ 5/5
GoogleEliza and Vicki were key in helping me decide to progress with my purchase as I was looking elsewhere with other agencies as well. Always respectful, responsive and professional, and did not dismiss any queries big or small at a potentially …
1jo · 16 October 2025
Agent replied · 27 December 2025
Thank you, Floyd, for your kind and thoughtful feedback. I’m so pleased to hear that Eliza and Vicki made such a positive impression and helped you move forward confidently with your purchase. … More
★★★★★ 5/5
GoogleExcellent at responding to questions and in particular Vicki was very helpful!
Joseph · 16 February 2026
Agent replied · 16 April 2026
Thank you, Joseph.
We appreciate you taking the time to leave a review. Clear, prompt communication is a key part of how we operate, so it is good to know this stood out.
Vicki will be pleased to hear your comments. She works hard to ensure clients feel supported and well informed throughout.
If we can assist further at any stage, please let us know.
Damien Cooke FNAEA MARLA
Founder and Managing Director
Cooke & Co Estate & Letting Agents
★★★★★ 5/5
GoogleI’d like to give Cooke and co Broadstairs 5 stars. I’d give more if I could. The competent, efficient service that I have received from Jay whilst selling my property has been outstanding. I’ve never had a better experience, from valuing the property to the completion day. Jay has kept me updated every step of the way.
Thank you Jay for your kind and considerate manner throughout my whole experience with you.
Sue · 26 October 2023
Agent replied · 25 October 2024
Hi Sue. Thanks so much for you kind comments . So pleased that you had a great experience. I will speak to Jay and the team. Best of luck in the future . Damien
★★★★★ 5/5
GoogleThe team at Cooke and Co have been professional, fair and very helpful. Contact was prompt, clear and polite and they have been very understanding. I highly recommend them.
Sunny · 20 August 2025
Agent replied · 27 December 2025
Thank you, Sunny, for your kind words and 5-star review. We’re delighted to hear that you found our team professional, fair, and helpful. Clear communication and understanding are always at the heart of what we do at Cooke & Co, and your … More
★★★★★ 5/5
GoogleCook & Co handled the sale of my house. They were very efficient in finding a buyer at full asking price within 3 days of it going on the market. I delayed completion due to family commitments. Cook & Co managed that for me effortlessly. There were no complications. A good local estate agent.
Adrian · 27 September 2024
Agent replied · 25 October 2024
Dear Adrian,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you were pleased with the efficiency and ease of the sale process. Our team strives to provide a seamless experience, and it’s great to know we met your expectations.
We’re glad that we could accommodate your needs and help manage the sale around your family commitments. If you ever need assistance again in the future or have any further questions, please don’t hesitate to reach out.
Kind regards,
Damien Cooke
Founder/Managing Director
Cooke & Co Estate & Letting Agents
★★★★★ 5/5
GoogleDelighted with the personal service that Jay, Eliza and the team provided. Would definitely use them again.
Stephen · 29 November 2025
Agent replied · 27 December 2025
Thank you Stephen for the five star review. Jay, Eliza and the team will be pleased to know their personal service made a positive difference. We work hard to provide clear communication and a straightforward experience, and it is … More
★★★★★ 5/5
GoogleWe were glad we chose Cooke &Co to sell our home. The service from start to finish was very good. The sales team listened and understood our requirements and nailed our sale. The after sales team, with a special mention to Vicky, were brilliant and got us through to completion. We felt valued and cared for. Thank you to all the Cooke & Co staff...you are brilliant!
Kim · 18 December 2023
Agent replied · 15 June 2024
Thank you for your kind review . I’m so pleased we could help you sell your home. I will speak to the team. Thanks again Damien Cooke
★★★★★ 5/5
GoogleThe whole team have been really supportive in selling my late father's property, hats off to all of you. It has been especially tricky as I live 200 miles away from dad's property! Really big thank you also to Vicki who has been an absolute star when things got stressful. Would recommend you all to anyone thinking of selling their property.
Linda · 13 December 2025
Agent replied · 16 April 2026
Thank you very much for your kind and thoughtful review.
We are truly grateful that you chose Cooke and Co to assist with the sale of your late father’s property. We understand how difficult and emotional this process can be, particularly when managing matters from such a distance, and I am pleased our team was able to provide the support and reassurance you needed.
Vicki will be especially touched by your comments. She takes great pride in guiding clients through more challenging situations, and your appreciation will mean a great deal to her.
On behalf of the whole team, thank you for your recommendation and for placing your trust in us.
Kind regards
Damien Cooke FNAEA MARLA
★★★★★ 5/5
GoogleI’d like to give Cooke and co Broadstairs 5 stars. I’d give more if I could. The competent, efficient service that I have received from Jay whilst selling my property has been outstanding. I’ve never had a better experience, from valuing the property to the completion day. Jay has kept me updated every step of the way.
Thank you Jay for your kind and considerate manner throughout my whole experience with you.
Sue · 16 June 2023
Agent replied · 15 June 2024
Hi Sue. Thanks so much for you kind comments . So pleased that you had a great experience. I will speak to Jay and the team. Best of luck in the future . Damien
★★★★★ 5/5
GoogleVicki Field is an absolute gem for Cooke & Co.
She could not have been any more helpful, being totally professional and co-operative. …
Peter · 16 August 2025
Agent replied · 27 December 2025
Thank you, Peter, for taking the time to share your kind words. We are thrilled to hear that Vicki provided such professional, helpful, and constructive support throughout. She is indeed a valued member of our team, and your feedback means … More
★★★★★ 5/5
GoogleVicki Field has been very professional and friendly throughout our purchase and made it a very easy pleasant experience.
Eliza Samson made us feel very welcome, she greeted us with a lovely smile and treated us with utmost professionalism when handing over the keys and paperwork to our new purchase.
Miranda · 25 July 2024
Agent replied · 24 August 2024
Dear Miranda
Thank you for your wonderful review! We are delighted to hear about your positive experience with Vicki Field and Eliza Samson. Our team takes great pride in ensuring that our clients receive professional and friendly service throughout their purchasing journey.
Vicki’s dedication to making the process easy and pleasant is something we strive for in all our interactions. Eliza’s warm welcome and professionalism during the key and paperwork handover are also qualities we hold in high regard.
Your kind words mean a lot to us, and we are thrilled that you felt well taken care of. Thank you once again for your feedback.
Best regards,
Damien Cooke
Company Founder/Owner
★★★★★ 5/5
GoogleBrilliant service from start to finish. Would highly recommend. In particular the sales progression manager Vicki was so helpful. Always got back to us with updates and answered all our questions promptly, Cooke and Co are lucky to have such a great member of staff.
SMN · 25 September 2024
Agent replied · 25 October 2024
Hi Sam Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our team, especially with Vicki. She’s truly an asset to Cooke & Co, and we’re lucky to have her. Your recommendation means a lot to us, and we’re glad we could assist you every step of the way. If you need anything in the future, we’re here to help! Kind regards, Damien Cooke Founder & MD.
★★★★★ 5/5
GoogleWe have just exchanged contracts using Cooke & co Broadstairs. The team there are excellent. From our very first phone call & meeting we felt we had confidence in the company. Every member of the team there are kind, courteous & helpful. I couldn't fault them.
Mrs · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, Mrs S-D.
Exchanging contracts is a key milestone, and we are delighted to hear that your experience with our Broadstairs team was such a positive one from the very first call.
Confidence, clear communication and courteous service are exactly what we strive to deliver at Cooke & Co. I will make sure the whole Broadstairs team see your kind words, it means a great deal to them.
Wishing you every happiness in your new chapter, and if we can assist again in the future, we will be here to help.
Damien Cooke FNAEA MARLA
★★★★★ 5/5
GoogleI thoroughly recommend Cooke and Co: they really earned their fee when selling my property. They went above and beyond chasing the purchase through to make sure it happened before the chain fell apart. I will certainly be using them again when I sell another property.
Harry · 21 December 2025
Agent replied · 16 April 2026
Thank you very much for your review and for taking the time to recommend Cooke and Co.
We are really pleased to hear that our team support and persistence helped keep the chain together and see the sale through to completion. Complex chains do require constant attention, and it is good to know that effort made a difference for you.
We would be delighted to assist you again when the time comes to sell another property, and thank you once again for placing your trust in us.
Kind regards
Damien Cooke FNAEA MARLA
Founder and Managing Director
Cooke and Co Estate and Letting Agents
★★★★★ 5/5
GoogleVicki, Eliza and all the team and Cooke and Co were first class.
We sold a flat with them and their communication, general positive outlook and good advice made the whole experience a lot easier to deal with. Totaly recomended.
Thank you
Graham
Graham · 16 May 2024
Agent replied · 15 June 2024
Hi Graham ank you so much for your kind words and five-star review. We are thrilled to hear that your experience with Vicki, Eliza, and the entire Broadstairs team was first class. Selling a property can be a stressful process, and we're delighted that our communication, positive outlook, and advice helped make it easier for you. Your recommendation means a lot to us, and we truly appreciate your trust in Cooke & Co. If you need any further assistance in the future, please don't hesitate to get in touch.
Kind Regards Damien Cooke MD/ Founder
★★★★★ 5/5
GoogleVicki’s service was fantastic. She was highly personable and very supportive in our goal of achieving completion before Christmas. Vicki was a great help in ensuring swift dialogue between us and the sellers as well as the solicitors. Thank you Vicki!
Farida · 17 January 2024
Agent replied · 15 June 2024
Hi Farida,
Thank you so much for your kind words and the fantastic 5-star review you’ve given. Even after 30 years in the business, receiving feedback like yours makes it all worthwhile.
Vicki is indeed an experienced and trusted member of our team, and I’m absolutely thrilled to have her as a senior colleague. Her personable and supportive approach, as you’ve experienced, is a testament to her dedication and expertise in facilitating smooth and effective communication between all parties involved in a property transaction.
We are delighted to hear that she played such a crucial role in achieving your goal of completing the process before Christmas. It’s successes like these that drive us to continually strive for excellence in our service.
As you settle into your new home, I wish you all the happiness and comfort it can bring. If there’s anything more we can assist you with now or in the future, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleFantastic estate agents, Girl named Vicki Field was so so helpful and friendly, she really helped with the sale, will definitely recommend Cooke and Co going forward, thank you very much.
Lisa · 25 July 2024
Agent replied · 24 August 2024
Hi Lisa
Thank you so much for your fantastic review and kind words about our team member, Vicki Field. We are thrilled to hear that you found her so helpful and friendly during the sale process. Your recommendation means a lot to us, and we truly appreciate your support.
If you ever need assistance in the future, please don't hesitate to get in touch. Thank you once again for choosing Cooke & Co.
Best wishes,
Damien Cooke
MD & Founder
★★★★★ 5/5
GoogleFantastic followup on post purchase activities between Management companies and lawyers thanks so much to Vicki for her enthusiasm and followup. You are a star
Mark · 18 October 2024
Agent replied · 25 October 2024
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Vicki’s enthusiasm and dedication made the post-purchase process smoother for you. We always strive to provide excellent service, and it's great to see this reflected in your experience. Your kind words mean a lot to us, and we’re delighted that you’re happy with the follow-up support. If you need anything further, we’re here to help!
Kind regards,
Damien Cooke
Founder/Managing Director
Cooke & Co Estate & Letting Agents
★★★★★ 5/5
GoogleVicki Field is a fantastic representative for the company and they are lucky to have her.
I had become disillusioned with the whole process and she made a real difference for me
Brie · 16 April 2024
Agent replied · 15 June 2024
Dear Brie,
We are incredibly touched by your kind words and the five-star review you've shared. It's truly heartening to hear how Vicki Field made a significant difference in your experience with us. Vicki is indeed a remarkable member of our team, and your acknowledgment of her dedication is deeply appreciated.
We understand that the process can sometimes feel daunting, and hearing that Vicki has been able to turn this around for you reaffirms our commitment to not just meeting but exceeding the expectations of those we serve.
Thank you once again, Brie, for taking the time to share your positive experience. Your feedback is invaluable to us and serves as a great motivator for our entire team, especially Vicki, to continue delivering exceptional service. Warmest regards, Damien Cooke
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