Trusted Agent profile · Broadland
★★★★★
1,369 reviews across 2 platforms
303 Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5AD, Broadland, NR6 5AD
William H Brown's office in Broadland, at 303 Reepham Road, is rated 2.4 out of 5 across 1,369 reviews on two platforms, including 171 Google reviews rated 4.4.
Every review we hold for the Broadland office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing fast to the point service
I had a grate professional Service from Leselie & Davyd they worked fast and and at some points over and beyond with out drop of service. The best part of my experience with renting out my house was the honesty i received from Leselie that I did not find with other agents
5/5
TrustpilotJade came round from Crystal peaks…
Jade came round from Crystal peaks branch to value my home . She was very friendly helpful and professional . Followed all COVID Protocol . Was extremely helpful offering advice . Followed up with the valuation by email really quickly . Would recommend the service offered.
1/5
TrustpilotOverpriced liars
Overpriced liars. Giving false information at the point of sale, which includes lying about prospective buyers queuing at their door for the type of property through to how much the fees are by not clearly including the VAT in the price. Will never ever touch again and wouldn't recommend them on anyone.
1/5
TrustpilotW H Brown St Albans James Townshend
W H Brown St Albans They are the worst especially JAMES TOWNSHEND he is a liar, never tells the truth, does not passed messages on, never gives correct information to anyone concerned, always blames someone else STAY AWAY FROM THEM
5/5
GoogleVery prompt in responding to any queries. The staff (Nicola, Zoe and Chloe) have been very helpful and friendly,while remaining very professional. They both advise and perhaps more importantly listen. I wouldn't hesitate in recommending them.
5/5
TrustpilotI don't know why so many people are…
I don't know why so many people are writing bad review.My experience with this company was brilliant because of Rob Jones, a mortgage advisor in Grays Branch. What a fantastic professional gentleman i came across with. Use him as for me he is the best broker i know so far.
5/5
TrustpilotProfessional and fast
Professional and fast! We had been looking for months before going to William H Brown and Molly found us what we were looking for in a matter of weeks.
5/5
TrustpilotRon Jones the best
I was helped by rob jones. He is an outstanding guy. He helped me anytime I emailed or called regardless of situation and always made me feel like a valued customer . If you are looking for someone to deal with he won’t steer you wrong !
1/5
Trustpilotpoor at william h brown pudsey...
poor at william h brown pudsey.... meant to set up a open day.... no photos done until 5 days before open day... despite pushed... in end had to lower price for quick sale... really should get refund as poor delivery ... once sold another staff member took over and handled it well
1/5
TrustpilotDISCUSTING
Something has recent happened which is unfortunately a private matter so cant go into detail but the way WHB have behaved is utterly discusting. two faced and completely untrustworthy. dont waste your time on another bad review, just avoid! WHB take a look at yourselves.
1/5
TrustpilotIf I could leave no stars I would have…
If I could leave no stars I would have done. DO NOT use this letting agency. It's just mistake after mistake...and then they get personal. Rude and defensive. Tell lies to cover their mistakes and give false information. They seem to forget that we are paying their wage.
1/5
TrustpilotKeep phone me when I told them on more…
Keep phone me when I told them on more than one occasion to take my name off there calling list im not interested.
1/5
TrustpilotTerrible services if you're buying from…
Terrible services if you're buying from them. Make you wait ages for keys useless
1/5
TrustpilotUnfortunately not a great experience…
Unfortunately not a good experience from the Grays Branch of William H Brown Estate Agents.
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
1/5
TrustpilotDon't ever rent from them
Don't ever rent from them. I rented 2 properties, hoping the second experience would be somewhat better. Absolutely disgusting behaviour from management. Always having to chase them for weeks when things go wrong. When lanlord refuses to put things right they simply do not care.
1/5
TrustpilotTold me during covid that if I was to…
Told me during covid that if I was to sell with them I would have to wear a mask in My OWN Home
5/5
GoogleSelling my house was a very pleasant experience with Stuart and Chloe, from agreeing the asking price, talking about the process, handling the viewings and securing a good price. Thank you allPositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
3/5
GoogleExcellent marketing by Chloe Aldous of our property. This Included a virtual tour and making it live on Rightmove. Our requests for edits to the property description were promptly attended to. Thankyou Chloe.
5/5
GoogleExcellent service by the company in handling my valuation both at the office and on site .
5/5
GoogleBoth Bethany and Lauren have been extremely efficient and have kept us up to date throughout the process of Letting two properties for us. Both Bethany and Lauren have been extremely approachable and attentive and we would recommend them both.PositiveProfessionalism
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
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