Trusted Agent profile · Bristol, City of

Taylors Brislington reviews in Bristol, City of

3.0

★★★★★

191 reviews across 2 platforms

20 Sandy Park Road Brislington, Bristol, BS4 3PE, Bristol, City of, BS4 3PE

Taylors's office in Bristol, City of, at 20 Sandy Park Road Brislington, is rated 3.0 out of 5 across 191 reviews on two platforms, including 47 Google reviews rated 4.5.

Google logo

4.5 / 5

47

Reviews on Google

This office

Trustpilot logo

144

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

1/5

Trustpilot

I vacated the house early as Swindon…

I vacated the house early as Swindon Taylors agent confirmed to refund the rent for the remaining days, it has been 3 months now but no response from Swindon Taylors team after multiple chasers.I was tenant foe more than 3 years but this company has no respect at all. Not recommending anyone to go with Taylors at all in any scenario. Swindon Staffs are very unprofessional.

Ritesh · 26 July 2022

5/5

Google

Fantastic experience with these folks; communicative, patient and really helpful for my partner and I buying our first house. Thanks especially to Peach and Ruby.

Joe · 23 April 2023

Agent replied · 23 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Unprofessional

[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.

A · 7 September 2024

5/5

Google

I instructed Taylors to sell my house in the summer of 2011. Having tried another company who had failed before, I was hopeful that Taylors wouldn't. I was not disappointed.....from the moment Ben came to view and value our property until after the sale they were nothing but professional and helpful. Their work ethic in selling and even helping us to buy a property is outstanding and they would keep in constant contact as to how viewings went. Our sale was smooth and well handled and the contact with solicitors and the estate agent we were buying from was excellent. I would recommend Taylors to anybody looking for a professional and hassle free estate agent.

Alex · 26 October 2012

5/5

Google

I bought a house through Taylors. Whenever I contacted them with a question via phone or email I was always replied to quickly. I am new to buying property in England and found Taylors professional and available.

Kristy · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

1/5

Google

Very poor customer service! Too busy on the phone to acknowledge I was there! So I walked out !!

Melissa · 23 April 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through … More

1/5

Trustpilot

if you are to vacate their properties

if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.

Abi · 31 August 2023

5/5

Google

Very friendly staff and they always reply to any questions promptly and helpfully.

Janet · 17 April 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Nicole,Downend branch you're simply the…

Nicole,Downend branch you're simply the best.

Boldwin · 2 April 2025

5/5

Trustpilot

I really enjoyed my experience working…

I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra

Александра · 8 December 2023

2/5

Google

Have now emailed And phones Tom the branch manager a couple of times over the last week or so regarding a property with no response. Poor customer service.

Philip · 25 October 2019

Agent replied · 23 October 2024

Hi Philip, I am sorry to read about your experience and as such would like to encourage you to contact use via review@countrywide.co.uk. with further details, should you wish to discuss further. Kind regards, Scott

5/5

Trustpilot

We stay in a property which Nathaniel…

We stay in a property which Nathaniel Allibone manages with his team.

Temitope · 4 November 2024

1/5

Trustpilot

This letting agent will frustrate your…

This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔

Mercy · 27 May 2023

1/5

Trustpilot

Awful estate agents

Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!

Miss · 5 December 2020

2/5

Trustpilot

Couldnt care less ! I have used this company,as a landlord…

I've used this company,as a landlord for around 15 years.

M · 11 October 2024

4/5

Trustpilot

The all staff at the branch was helpful…

The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.

Mr · 26 March 2024

1/5

Trustpilot

Scammers

Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers

Kimberley · 26 March 2024

5/5

Trustpilot

The agents were always available and so…

The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.

Emma · 15 February 2024

1/5

Trustpilot

Dreadful experience of using them for a…

Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.

Jennie · 19 October 2023

5/5

Google

Fantastic team in Brislington! Always professional & would recommend them for selling or letting my home!

Stephanie · 25 October 2019

Agent replied · 23 October 2024

Hi Stephanie, thank you for your 5* review of your experience with the Taylors team and your recommendation. Kind regards, Lucy.

5/5

Trustpilot

Very good service

Very good service, very good company, strongly recommend renting a property with them!

Lyubomir · 8 February 2024

5/5

Trustpilot

Hi Taylor’s staff

Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you

Mashtaq · 5 December 2022

5/5

Google

Fantastic local estate agents- very professional

Geof · 25 October 2018

Agent replied · 23 October 2024

Thank you for your kind 5* review of our Taylors team. Best wishes, Lucy.

1/5

Trustpilot

Very bad customer service

Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.

Fazil · 5 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Taylors's Google reviews
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