Trusted Agent profile · Bristol, City of

Ocean Clifton reviews in Bristol, City of

4.8

★★★★★ Excellent

1,632 reviews across 3 platforms

187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY

Part of Ocean, see every office.

Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,632 reviews on three platforms, including 348 Google reviews rated 4.8.

Google logo

4.8 / 5

348

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,283

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's all good

Rating only, no written review.

Lianghui · 13 December 2023

5/5

Trustpilot

good service and good team thank you.

Rating only, no written review.

Kanjana · 1 December 2023

3/5

Google

Rating only, no written review.

Conor · 29 November 2023

5/5

Google

Rating only, no written review.

Katy · 29 November 2023

5/5

Trustpilot

Excellent throughout the process

Rating only, no written review.

Mayur · 22 November 2023

5/5

Trustpilot

Very helpful and friendly

Rating only, no written review.

Paul · 19 November 2023

5/5

Trustpilot

Excellent communication throughout

Rating only, no written review.

MR · 19 November 2023

5/5

Trustpilot

5 stars

5 stars. 5 stars

Mihai · 7 November 2023

5/5

Trustpilot

Professional and helpful. Brilliant. Thank you

Professional an

Mark · 4 November 2023

1/5

Google

Rating only, no written review.

Joe · 25 October 2023

Agent replied · 24 October 2024

We are unclear why you have chosen to leave a negative star review with no explanation. We have no idea who you are or what service you may have used. It may Sales, Lettings, or our free Mortgage services, we are of course concerned that you may not have received the customer care we would expect and would therefore be grateful if you could contact customercare@oceanhome.co.uk explaining the reasons for this review so that an appropriate Director can investigate and respond personally.

1/5

Google

Rating only, no written review.

Emily · 25 October 2023

Agent replied · 24 October 2024

Hi Emily, it is unclear why you would post a negative review over 12 months after using our services, we have tried to contact you directly to ascertain what the issue may be. Our records show that there was a claim made by the landlord of the property let by yourself. This was due to cleaning costs subsequent to you vacating the property, you were made aware of additional cleaning requirements subject to the conditions of you tenancy agreement, the matter was resolved. If you have any further concerns we would be happy to discuss them, please feel free to contact the Clifton lettings office directly, the Manger will be happy to deal with any matters. Alternatively contact customercare@oceanhome.co.uk where the matter will be passed to an appropriate Director. Regards Ocean

5/5

Google

Rating only, no written review.

Paul · 25 October 2023

5/5

Google

Rating only, no written review.

Jad · 25 October 2023

5/5

Google

Rating only, no written review.

LAVISH · 25 October 2023

5/5

Google

Rating only, no written review.

Gaith · 25 October 2023

5/5

Trustpilot

Very friendly helpful service

Rating only, no written review.

Customer · 18 October 2023

5/5

Trustpilot

Such a helpful,supportive great team

Rating only, no written review.

Customer · 3 October 2023

5/5

Trustpilot

Great service all round.

Rating only, no written review.

Nick · 2 October 2023

5/5

Trustpilot

Very helpful

Rating only, no written review.

Customer · 29 September 2023

5/5

Trustpilot

Efficient and professional

Rating only, no written review.

Stuart · 27 August 2023

5/5

Google

Rating only, no written review.

Barry · 25 October 2022

5/5

Google

Rating only, no written review.

Mathew · 25 October 2022

5/5

Google

Rating only, no written review.

Anna · 25 October 2022

5/5

Google

Rating only, no written review.

Joyce · 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ocean's Google reviewsLeave Ocean a review

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