5/5
TrustpilotRegularly updated me
Regularly updated me on what was happening and were always willing to accommodate requests for additional work while the property was empty.
Trusted Agent profile · Bristol, City of
Ocean Bishopston reviews in Bristol, City of
★★★★★
1,745 reviews across 2 platforms
201 Gloucester Road, Bishopston, Bristol, BS7 8BG, Bristol, City of, BS7 8BG
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 201 Gloucester Road, is rated 4.8 out of 5 across 1,745 reviews on two platforms, including 341 Google reviews rated 4.7.
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Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in one year, most recently 2025.
EA Masters winner in one year: 2025.
EA Masters by year, 2025
2025 1 Gold EA Masters 2025 winners
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Bishopston branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI have experienced a lot of different…
I have experienced a lot of different estate agents and Georgia from Ocean was one of the best. She was incredibly helpful throughout our viewing answering all questions. A very friendly personality and made the viewing an enjoyable experience despite the stresses of the current rental market.
5/5
TrustpilotI highly recommend Ocean Agency
I highly recommend Ocean Agency, as well as their agent Jack Evans, who was quick and helpful in helping us with our rental.
1/5
TrustpilotDisgusting service
Disgusting serviceRude unhelpful ignore emails don’t reply to phone calls shocking service
Agent replied · 23 October 2024
We are sorry to hear of your disappointment. As you will see from the thousands of positive reviews here on Trust Pilot your experience is contrary to the very high standards of customer care we expect to provide. We want to learn more on this matter but have not been able to find any record of a client of this name so far. If you could provide more details via customercare@oceanhome.co.uk a Director will look into it.Regards, Ocean
4/5
GoogleHaving rented with Ocean for a few years now, they’ve been nothing but helpful! We are currently in a moving process and Lily Butler in particular has been very informative and quick with getting our applications through!
5/5
TrustpilotI would definitely use Ocean again
I would definitely use Ocean again. They do their job well. Things are done quickly and efficiently. They are helpful and friendly and keep you informed all the way through the process
5/5
TrustpilotVery professional with high efficiency
Sell and buy at the same time with Ocean agency and solicitors, who are very professional with high efficiency, do appreciate all their great help and support with kindness and patience. Highly recommend!
5/5
GoogleReally happy to recommend Germain and team, they helped me to find the perfect property to rent. They were very professional and accommodating.
5/5
TrustpilotBuying and Selling .All the Ocean staff were friendly
All the Ocean staff were friendly, helpful ,sincere and nothing was too much trouble ,despite some difficulties that arose during the transaction on both properties. With their help we,are pleased to say every thing went smoothly Many Thanks C& J
5/5
TrustpilotHighly recommended and reliable agent
I instructed this company on personal recommendation from a work colleague. Ocean worked tirelessly to ensure all parties progressed and were kept informed. I was so impressed that I bought the move manager a bottle of wine. Top marks and well done.
5/5
TrustpilotThank you Will!!
Ocean went above and beyond to ensure that my rental journey was smooth and stress-free. Their communication was outstanding throughout the entire process. Thanks to to Will in particular who promptly answered all of my questions and kept me informed at every step of the process
5/5
TrustpilotFantastic team
A fantastic team who, in my opinion, went above and beyond to ensure a smooth progress and deal with any potential issues before they became a big problem.Sadie in particular was amazing.My situation was an awkward one (probably not unique) but everything was handled exceptionally well.
5/5
GoogleUsed Ocean estate agents and property lawyers twice now. Once for buying a flat, once for selling it and buying a new place. They were very professional and made what can be an incredibly difficult and stressful experience calm and simple. Although there were a few inevitable set backs (chains breaking, some issues with surveys) they dealt with them quickly and talked me through every step of the way. I would recommend.
5/5
TrustpilotHighly recommend
I have used various estate agents and solicitors over the years and found Ocean to be conscientious and professional with excellent communication, making the process less stressful.
5/5
TrustpilotGood communication
We were kept informed by means of an online form which was emailed to us regularly. Good not to have loads of paper.The fees were very reasonable and the period from accepting an offer to completion went very smoothly.
5/5
TrustpilotBest experience with Ocean
Best experience with Ocean , it,s a great choice , the team it,s very helpful, can give you good ideas abaut you dream house. If you ask me I will say Ocean it,s the best !
5/5
TrustpilotOcean ,it,s the best team that I know
Ocean ,it,s the best team that I know , every person is so special and helpful, they will look for you to have the dream house for you ! Thank you Ocean and I'm really grateful!
5/5
TrustpilotExcellent service and communication
Regular email updates were great. The online portal is excellent; really easy to use and great for keeping up to date with progress. Highly recommended
5/5
TrustpilotRichard and Claire look after you..
Richard first, then Claire excellent service! Taking me through each step easy to understand my financial support and product consuming.Even after mortgage agreement was in place, some better interest products became available and offer was updated.Great communication, confidence inspiring and friendly approachable service from this returning customer...
5/5
GoogleHaving used Ocean over the last few years as a Landlord. I have always found them to be polite,friendly and efficient .Never had any problems with the tenants they have found for me. Long may it continue.
5/5
TrustpilotJames & Jemima
James & Jemima are very knowledgeable, and so helpful. They make things very easy during the letting process, and are always on the end of the phone if i need any help or advise. Thank you!
5/5
GoogleMelissa sold us our home and Debbie saw us through the process of buying it, they were both fantastic and very helpful.
5/5
TrustpilotGreat experience
Bought our house through ocean and mainly dealt with joe and Liz and they were great! So helpful nothing was too much trouble Thank you
5/5
TrustpilotVery helpful throughout the process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ocean Bishopston
Has Ocean Bishopston won any awards?
Yes. Ocean Bishopston won Gold for Best Estate Agent Guide 2026 Gold Award, Bishopston branch at EA Masters 2025.
