Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDO NOT USE THIS ESTATE AGENT
DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
Mark · 18 October 2018
★★★★★ 1/5
TrustpilotI can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...
I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.
Ian · 2 October 2018
★★★★★ 5/5
TrustpilotHunters Barkingside
Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*
Dale · 1 October 2019
★★★★★ 1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
Molly · 23 April 2021
★★★★★ 5/5
GoogleThey're a really good agency. George sold our house for more than we had in mind, and got over asking. They went above and beyond at times. The rate was also the best around.
James · 17 April 2022
Agent replied · 23 October 2024
Thanks for the kind review James, it was a pleasure dealing with you and your lovely home. We hope you're happy in your new place. Thanks again, George
★★★★★ 5/5
TrustpilotHouse to let
Friendly, efficient and professional service.
Customer · 5 September 2025
★★★★★ 4/5
GoogleI was very pleased with the way my sale was handled , I found George and Kalan very helpful and friendly and never made me feel like I was being a nuisance when I contacted them. George also kept me updated on proceedings. The initial meeting went well, my house was presented very well online and attracted many offers. George worked very hard showing so many people around the house, and nothing was out of place when I returned. I would happily recommend your firm.
Caroline · 25 October 2016
★★★★★ 5/5
GoogleThe team at Hunters were great to work with, they handled my sale efficiently and professionally and I'd definitely use them again, my only complaint was that they weren't selling the house I ended up buying as I would have loved to deal with just them!
Juliet · 25 October 2018
Agent replied · 23 October 2024
Thanks Juliet, it was a pleasure to sell such a well presented flat, no doubt we'll see you around BS3!
★★★★★ 5/5
GoogleGeorge was absolutely brilliant helping us to sell our house. Is a rare thing to say about an estate agent, but he worked really hard and was professional throughout. Thank you!
Word · 25 October 2017
★★★★★ 5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
Eli · 23 June 2024
★★★★★ 5/5
GoogleHad a great experience buying with Hunters Bedminster.
They were always responsive and helpful and made out first house sale an easy, quick, smooth and all round good experience. Thanks very much Matt and George :)
Holly · 10 October 2021
Agent replied · 23 October 2024
Thank you Holly, we hope your happy in your (lovely) new home! Thanks again, George
★★★★★ 5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
Jayne · 21 November 2023
★★★★★ 1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
David · 18 August 2020
★★★★★ 5/5
GoogleHi George, just wanted to say a big thank you for all your help. You guys were fab and very proactive in the sale of our house. Also you guys were always ready and on hand to support and provided regular updates.
Thanks again, Priti
Priti · 25 October 2018
Agent replied · 23 October 2024
Thanks for the review Priti, I hope your parents have settled in okay. Hopefully speak to you soon! Thanks again, George
★★★★★ 5/5
GoogleProfessional, quick and great comms, we had to sell our house twice due to a buyer pulling out so we were lucky to get the service twice! Understanding staff and helpful when we needed to renegotiate with our vendor. Recommend to all.
Tom · 12 December 2019
Agent replied · 10 December 2024
Hi Tom, thanks for the review! We're happy we got you moving in the end, I hope you, Vicky and the kids are happy in the suburbs! Thanks again, George.
★★★★★ 5/5
GoogleProfessional, quick and great comms, we had to sell our house twice due to a buyer pulling out so we were lucky to get the service twice! Understanding staff and helpful when we needed to renegotiate with our vendor. Recommend to all.
Thomas · 25 October 2019
Agent replied · 23 October 2024
Hi Tom, thanks for the review! We're happy we got you moving in the end, I hope you, Vicky and the kids are happy in the suburbs! Thanks again, George.
★★★★★ 5/5
GoogleA fantastic experience selling our home with Hunters. Very professional and extremely knowledgeable on the market value of the area. The process went through without any issues at all. Highly recommended!
Mike · 17 April 2022
Agent replied · 23 October 2024
Thank you for the review Mike, it was a nice, smooth transaction. We hope you're happy in your new home. Thanks again, George
★★★★★ 1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
Uzma · 9 October 2020
★★★★★ 5/5
GoogleFriendly and professional. Matt turned up for viewings promptly and made us feel at ease. George, in the office, was always very helpful and the right amount of proactive without being too pushy.
Catherine · 10 October 2021
Agent replied · 23 October 2024
Thanks for the review Catherine, it was nice and straightforward for all involved. Thanks for the 5* review, thanks again, George
★★★★★ 1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
Kashif · 8 April 2021
★★★★★ 5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
Andy · 29 July 2023
★★★★★ 5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
Caroline · 18 June 2021
★★★★★ 1/5
TrustpilotAgent hung up on me when i called to…
Agent hung up on me when i called to enquire about a property
BillieJoJanes · 13 March 2025
★★★★★ 5/5
GoogleHunters were great! All the staff were extremely helpful and friendly at all stages of the process and I am happy to recommend them highly to others. THeir friendly approach helped to make a difficult process somewhat easier :)
Charlotte · 25 October 2018
Agent replied · 23 October 2024
Thanks for leaving us a review Charlotte, I hope your mother enjoys her new property when she moves down. Thanks again, George
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.