Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleConnells w-o-t I would recommend to anyone who is selling their house . Our property was sold within 2 weeks of being with them . Very friendly and professional and answered all of our questions clearly.PositiveResponsiveness, Quality, Professionalism
Emma · 24 October 2020
★★★★★ 1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
Jason · 25 October 2017
★★★★★ 1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
Luqman · 6 February 2024
★★★★★ 5/5
GoogleThe tenancy team is highly efficient, quick to respond to queries and objective driven. They know very well the market conditions and would help you as much as possible! Cheers Lexie & Craig.
Guru · 24 October 2021
★★★★★ 1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
Dave · 8 September 2021
★★★★★ 5/5
TrustpilotHouse valuation
We found Matt Ward of Westbury-on-Trym branch in Bristol very informative and friendly. He was very enthusiastic about selling our house. We would definitely recommend him to others. I’m sure he will sell a lot of houses in the future!
Martin · 27 October 2019
★★★★★ 1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
Terry · 15 April 2022
★★★★★ 5/5
TrustpilotFor certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
RebecaNanu · 18 April 2019
★★★★★ 1/5
GoogleVery unprofessional service.
I'm sorry for those who decide to sell with them.
Me · 11 October 2023
★★★★★ 5/5
TrustpilotI recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
Julianna · 12 May 2022
★★★★★ 1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
Andi · 6 December 2020
★★★★★ 1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
Test · 5 August 2020
★★★★★ 5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
Caroline · 27 April 2022
★★★★★ 1/5
GoogleWaited in for my valuation, no one arrived. Called them to find out it had been cancelled. Blame passed on to the call centre! Not very professional! Desk top valuation offered instead!! Not very accurate! Just lost a customer!
Eleanor · 25 October 2019
★★★★★ 5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
Michael · 18 January 2021
★★★★★ 5/5
GoogleTop drawer service. Great staff, felt looked after by the sales team, no question went unanswered...
If your looking to sell or find a property there’s only one place to go👍PositiveQuality
Alphastatus · 24 October 2021
★★★★★ 5/5
TrustpilotVery helpful and attentive
Connells chippenham great team very helpful and nothing was to much for them in the sale of my home great team.
Ian · 16 January 2023
★★★★★ 5/5
TrustpilotJo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
Rita · 8 May 2022
★★★★★ 5/5
GoogleWorking with Kimberley on my mortgage and property hunt has been a pleasure. She’s been a great guide for this first time buyer.
John · 24 October 2022
★★★★★ 1/5
TrustpilotAvoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
Lukasz · 22 July 2021
★★★★★ 5/5
TrustpilotGood All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
Brendan · 14 November 2016
★★★★★ 1/5
TrustpilotThe worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
Janice · 30 June 2021
★★★★★ 1/5
TrustpilotWorst agency
Currently renting a house through Connells. I am truly disappointed! They keep promising us that the constructor will come ‘today’ to fix reported issues but no one ever shows up and it’s been 5 weeks! No apologies either!
· 24 October 2019
★★★★★ 1/5
TrustpilotRenting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
Jo · 14 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.