Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFive stars for the letting team at Andrews
As landlords, we work closely with the Andrews team and rely on their friendly, accessible, professional and communicative support. I know that I can contact Julie, Liz and their colleagues to help with any questions or problems that I may have around letting my property, and have really appreciated their support over the years. This is a dedicated team, trustworthy and always available to sort out issues quickly and efficiently.
Laura · 26 July 2023
★★★★★ 5/5
TrustpilotEd made our journey seem easy but it…
Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.
Mrs · 4 November 2023
Agent replied · 24 October 2024
Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys
★★★★★ 5/5
TrustpilotEmily was fab me
Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable
Georgia · 9 July 2022
★★★★★ 5/5
TrustpilotSo far my experience has been…
So far my experience has been fantastic, Kamilija has been very helpful with the process of me going forward to be able to rent a property as a tennant so I would definitely recommend Andrews
Mrs · 5 April 2022
★★★★★ 5/5
TrustpilotAndrews Southville. One of the best to work with
I have been a contractor to Andrews office in Southville for several years and can honestly say that the whole team, led by the very capable and professional Rebecca Hudson, are a pleasure to work with. Efficient and reliable are words that spring easily to mind as well as being very pleasant people to deal with into the bargain. In all, this is one of the agents offices that I look forward to visiting.
Ian · 22 March 2023
★★★★★ 5/5
Trustpiloti spoke to karen and she had great…
i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property
Marcie · 27 March 2024
Agent replied · 24 October 2024
Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys
★★★★★ 5/5
TrustpilotLovely Staff
It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.
Princy · 28 June 2024
Agent replied · 24 October 2024
Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys
★★★★★ 1/5
TrustpilotOMNISHAMBLES
So the person responsible and lead incompetent is going to deal with a complaint- we'll done. When we met to discuss the debacle you were mute and failed mention arrangements had been made despite a direct enquiry. You have caused us financial hardship.BE VERY WARY of contracting with them.
Shaine · 15 June 2022
Agent replied · 24 October 2024
Now that you have advised the complaint relates to the Branch Manager, we have asked the relevant Regional Manager to investigate and respond to your complaint. This process is also being overseen by our central customer service team.
★★★★★ 5/5
TrustpilotHelpful and professional
Had a really positive experience with Andrews. Joanne was fantastic. She helped us find and secure our flat and was always super friendly and professional. Would recommend this agency if you’re looking for properties!
Laurissa · 29 April 2022
★★★★★ 5/5
TrustpilotGreat communication and very very…
Great communication and very very helpful team. Made my move pretty much effortless
Steven · 20 November 2024
Agent replied · 30 December 2024
Hi Steven, thank you for your kind words! We're thrilled to hear that our team could make your move effortless. Best wishes, Jake
★★★★★ 5/5
GoogleLisa was amazing. Always so friendly and professional. She’s like a ray of sunshine over south Bristol.
Kevin · 13 November 2023
★★★★★ 5/5
GoogleAndrews southville branch have been great. We had multiple offers on our property within the week and I’m confident their advice on advertised price was right. Interaction with all the team has been a pleasure, and I would highly recommend. They arranged all viewings really quickly and I think the approach of 2 viewing days worked really well. Lisa+Colleagues clearly did a great job showing off our house - we felt in safe hands throughout. Definitely recommend.
Sian · 13 November 2022
★★★★★ 5/5
TrustpilotHyper Swift Service
Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.
Mr · 17 March 2024
Agent replied · 24 October 2024
Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotNancy Henly part of the Andrews…
Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly
Tracey · 28 April 2023
★★★★★ 5/5
TrustpilotAndrews, Southville
I’ve just managed to complete on my property sale after 3 fall throughs on with another agent!! Matt and Lisa suggested I sell via the modern auction as it was faster and more secure and I’m so glad they did. I really appreciated their expertise and suggestion as they found me an outer and it completed within 2 months!! The contact was brilliant from Andrews and the auction team, they worked together brilliantly!
Georgia · 28 March 2023
★★★★★ 4/5
TrustpilotIt was great experience with Shamiya…
It was great experience with Shamiya today she did took me around the house and answer questions about the house
Joseph · 24 July 2024
Agent replied · 24 October 2024
Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.
★★★★★ 5/5
TrustpilotGreat communication throughout
Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
James · 20 June 2023
★★★★★ 5/5
TrustpilotGood Communication…
Andrews Harbourside has been excellent at communication during the purchase of my property. Emma Willingham kept me informed in a friendly and professional way during the whole processwhich made everything so much easier.
Janet · 14 May 2022
★★★★★ 5/5
GooglePurchased a house in Southville at auction through Matt Wood @ Andrews. Found him to be knowledgeable, friendly and helpful - recommend.
Daniel · 15 June 2024
Agent replied · 12 November 2024
Hi Daniel, thank you for the review. Great to see that Matt was able to provide you with everything you needed through your purchase. Congratulations on your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience - Di was lovely
Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia
Kia · 16 June 2022
★★★★★ 5/5
TrustpilotThe customer service was outstanding
The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏
Ahmad · 15 November 2023
Agent replied · 24 October 2024
Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.
★★★★★ 5/5
TrustpilotI recently undertook a transaction…
I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!
Sarah · 5 February 2023
★★★★★ 5/5
GoogleRecently rented a house through Andrews Southville and have been very impressed. Lisa was lovely and made the whole process run smoothly, we're very pleased with our new home and wouldn't hesitate to recommend them!PositiveResponsiveness, Professionalism
Rosie · 13 November 2021
★★★★★ 5/5
TrustpilotJanine from Andrews was really helpful
Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency
Stefan · 7 June 2024
Agent replied · 24 October 2024
Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.