Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
Cristie · 21 July 2023
★★★★★ 5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Mr · 22 April 2024
Agent replied · 24 October 2024
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
Nicky · 17 February 2023
★★★★★ 5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Charlie · 12 March 2024
Agent replied · 24 October 2024
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
★★★★★ 5/5
TrustpilotNancy Henley
It was pleasure meeting Nancy Henley at our viewing on Saturday. Nancy showed us around the property and answered all our questions that we had and even gave us some ideas to think about with regards to the property. Nancy was friendly and very approachable. Many thanks Nancy for your time.Sam & Dan
Sam · 9 May 2022
★★★★★ 5/5
TrustpilotFriendly and professional service from…
Friendly and professional service from Rebekah Wright!
Anna · 22 June 2026
★★★★★ 5/5
TrustpilotThe introduction for the property was…
The introduction for the property was great
Vivi · 22 June 2026
★★★★★ 5/5
TrustpilotVery Good Experience
I have had a few agents not want to help me at all, Issy from Andrews was very lovely to work with, and she was very professional and helpful when looking at flats!
Colleen · 8 November 2024
Agent replied · 30 December 2024
Thank you, Colleen! We're thrilled to hear that Issy provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
Samir · 8 December 2023
★★★★★ 5/5
GoogleI've largely been dealing with Robbie for the purchase of my new flat. He's been great! Really nice being able to talk to an actual person. Been super happy with Andrews as a whole.
Lawrence · 22 October 2024
Agent replied · 12 November 2024
Thank you, Lawrence! We're thrilled to hear that Robbie and our team made your flat purchase a positive experience. Enjoy your new home! Best wishes , Lisa
★★★★★ 1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Natasha · 21 October 2024
Agent replied · 24 October 2024
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
★★★★★ 5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
Customer · 22 July 2023
★★★★★ 5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
Kevin · 9 August 2022
★★★★★ 5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
Anne · 16 March 2023
★★★★★ 5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Stuart · 12 June 2024
Agent replied · 24 October 2024
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
★★★★★ 4/5
TrustpilotSelling my house through Andrews Bear…
Selling my house through Andrews Bear Flat , has been really easy. There was plenty of guidance during the process and help with decisions, based on their greater experience. Rowan is a great communicator and keeps in touch with updates regularly. While it isn’t finished yet, it has been a pleasure so far.
Francesca · 10 March 2022
★★★★★ 5/5
GoogleLisa Bird-Parsons has been amazing!! Thank you for your help with finding my Mum the perfect home... we're not quite there yet but am sure we will be soon with you on side. Andrews has been great in assisting us compared to other Agents and we look forward to working with you :)PositiveResponsiveness, Quality, Professionalism
Jesica · 13 November 2021
★★★★★ 5/5
GoogleWe bought our first home through Andrews and couldn't be happier! Both Lisa and Emma were super helpful and maintained great communication throughout the process. Emma made sure that we were well-informed with everything that was going on and that made us feel at ease. I highly recommend Andrews (especially Lisa and Emma).PositiveResponsiveness, Quality, Professionalism
Saima · 13 November 2021
★★★★★ 5/5
TrustpilotI have at last secured a dwelling which…completely suits my needs
I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.
Robert · 3 February 2023
★★★★★ 5/5
GoogleLisa has been a pleasure to work with from start to finish on the sale of my property. I wouldn’t hesitate to recommend her to anyone buying or selling in Southville. She’s fab! Thank you!
Charlotte · 13 November 2023
★★★★★ 5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Martin · 21 September 2023
Agent replied · 24 October 2024
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
★★★★★ 5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
Tatiana · 4 April 2023
★★★★★ 5/5
GoogleWorked with Nadia to find a property. She was super accommodating and friendly, even asked for pronouns which is always appreciated. She suggested us additional properties that met our criteria and in the end found us somewhere that was better than any others we'd viewed. Amazing work
Thomas · 13 November 2022
★★★★★ 5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
F · 16 December 2024
Agent replied · 30 December 2024
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
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