Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe best of the best!
We cannot thank the Andrews @ Bear flat team enough. After a *tumultuous* process of selling our property, the team were SO supportive, friendly and kind for the many months of dealing with us, through the highs and lows (and my many panics). From the first meeting we felt we had made the right decision of whom we wanted to sell our first home - Keith, Emma and Sophia (and everyone else!) THANK YOU!! I’ll miss our regular catch ups!
Freya · 31 October 2024
Agent replied · 25 December 2024
Thank you, Freya! We're thrilled to hear about your positive experience with Keith, Emma, Sophia, and the team. It was a pleasure assisting you through the process. Team Bear Flat will miss the regular catch-ups too! Best wishes in your new chapter, Jake
★★★★★ 5/5
TrustpilotGreat customer care
The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.
Sam · 10 September 2024
Agent replied · 27 October 2024
Thank you, Sam & Nina! We're thrilled to hear that Robbie and Lisa provided excellent service. Your kind words about their expertise and reliability mean a lot to us.
★★★★★ 5/5
GoogleBailey was very helpful to my partner and I in showing us properties and found the perfect one for us. He answered all of our questions, was always contactable and made the whole moving processes easy, we would highly recommend him and Andrews.
Joel · 14 April 2024
Agent replied · 10 November 2024
Hi Joel thank you for the five star review, great to see that Bailey has provided you with such a great service, making everything easy for you. Thanks, Rhys.
★★★★★ 5/5
TrustpilotDenise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l
Denise walters is my property manager who works for Andrews letting Agents.
Mr · 17 August 2026
Agent replied · 22 September 2026
Dear Mr Kimmins,
Thank you for your wonderful feedback about Denise. We're thrilled to hear about your positive experience with her professionalism and dedication. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
GoogleDear Landlord,
We the Momoh family number of 3 (three) have shown interest in your property, we are such a friendly and lovely family which you will love to have as your tenant.
It’s was a pleasure viewing the property at 113 Mortimer road BS34 7LH we were well received by the agent, taking their time showing us around the property with their professional skills on their job, the property is situated in a quiet residential area. We were on time for the viewing of the property it’s really amazing, worth living and wanting to be in the house the very moment we step in the property is well organised, maintain and the painting is fabulous.
We will make sure we pay our rent on time, take care of the property and inform the landlord immediately if there is any issues regarding fixing and maintenance of the property hope that will build a good relationship between us tenant and the landlord. With confidence we are sure that the landlord will consider us for this property.
We are assuring the landlord that we will go according to all necessary agreement which will be discuss further regarding the property.
Kind regards
Samuel and Hawanatu Momoh
Hawa · 11 October 2024
Agent replied · 10 November 2024
Thanks Hawa. We have passed your message onto the team.
★★★★★ 5/5
TrustpilotPleasant experience
We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.
Trudi · 5 August 2024
Agent replied · 27 October 2024
Thank you, Trudi! We're thrilled to hear about your positive experience with Sammi. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotGreat service from Bear Flat
Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!
Rich · 15 August 2024
Agent replied · 27 October 2024
Thank you, Rich. We're very happy to hear that Emma and Holly helped to make your sale experience smoother. Your kind words mean a lot to our team.
★★★★★ 5/5
TrustpilotAndrew’s are great, Maria too!
Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.
David · 15 August 2024
Agent replied · 27 October 2024
Thank you, David. We're delighted to hear about your positive experience with Maria and Andrews. Enjoy your new home!
★★★★★ 5/5
TrustpilotHayley tennet
Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley
Rebecca · 13 January 2024
Agent replied · 27 October 2024
Hi Rebecca, thank you for taking the time to write us a five star review. Fantastic to see Hayley has gone above and beyond and was always on hand to help with anything you needed. Thank you for sharing your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotIt was quite an interesting experience.
Juliana · 19 September 2026
Agent replied · 22 September 2026
Hi Juliana, thank you for your wonderful review! We're thrilled to hear you had an interesting experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Andrews Head Office.
★★★★★ 5/5
GoogleBailey was a lovely estate agent and has been really helpful with our application and viewing. He was really knowledgeable about the property, and this has been by far our most enjoyable and stress-free rental application process thanks to him!
Alice · 14 May 2024
Agent replied · 10 November 2024
Hi Alice , Thank you for the five star review. It is fantastic to hear that Bailey has been so helpful and knowledgeable at what can be a stressful time. I am glad that he helped ease the process and made it stress-free. Thanks again , Lisa
★★★★★ 5/5
TrustpilotSale of property
Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.
Simon · 19 June 2024
Agent replied · 27 October 2024
Hi Simon, thanks for sharing your experience brilliant to see it was such a good one! Thanks again, Rhys
★★★★★ 5/5
Trustpilotrecent valuation by Andrews, Kingsbury.
Had a recent valuation visit by Sumita at Andrews, Kingsbury. She was 1 of 3 agents I invited too do this for me & was by far, the best of them! Informed & honest - she gave me practical advice & a realistic opinion on the current housing market. As well as being a really lovely person to have in your home! When I do put my home up for sale - it’ll be with Andrews!
Seeta · 28 November 2024
Agent replied · 25 December 2024
Thank you, Seeta! We're thrilled to hear about your positive experience with Sumita. We look forward to assisting you when you're ready to sell your home. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSpecial mention to Shamiya
Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton
Catherine · 23 July 2024
Agent replied · 27 October 2024
Thank you, Kate! We're thrilled to hear about your positive experience with Shamiya and that you loved the property. We look forward to assisting you further.
★★★★★ 5/5
TrustpilotHad a great experience viewing …
Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily
Isaac · 2 July 2024
Agent replied · 27 October 2024
Hi Isaac, thank you for taking the time to leave us a five star review. We know Shamiya really appreciates seeing your kind feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI would like to thank Brian Barnsby and…
I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.
Thefryman · 8 March 2024
Agent replied · 27 October 2024
We appreciate you taking the time to leave us a review. Fantastic to see that Brian and the team were able to help you throughout your sale, great to see that everything went through in good time, even with the odd inevitable bump in the road. Thanks again, Rhys
★★★★★ 5/5
GoogleLeah was very helpful in showing us the property, giving us plenty of time to look around and answering our questions about the property.
Niall · 17 January 2025
Agent replied · 24 January 2025
Thank you, Niall for your 5-star review! We're thrilled to hear Leah provided excellent service during your property viewing. Your feedback is greatly appreciated. If you need further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotGood customer service
Good customer service , understanding , responding the phone calls and messages
Lolyter · 6 August 2026
Agent replied · 22 September 2026
Thank you, for your wonderful review! We're thrilled to hear you appreciated our customer service and responsiveness. Your feedback motivates us to continue providing excellent service. If you need anything in the future, feel free to reach out.
★★★★★ 5/5
GoogleUpdate **18 months on and I needed to re-visit my contract as well as sort out an issue in the flat, Nikki Breese was fantastic in getting things resolved very quickly as well as following up with emails and phone calls of reassurance. Thank you Nikki! 5 stars!
Finding a property to rent in Bristol is trying at the best of times. Finding an Estate Agent, who actually opened the door to speak to me face to face and hear a bit about our situation is gold! Thank you Hollie and Hope! I would highly recommend Andrews Clifton.PositiveResponsiveness, Professionalism
Lara · 11 November 2023
★★★★★ 5/5
TrustpilotMonika
Monika is very professional and attentive in dealing with matters relating to my let property. I am very pleased in regards to my interactions with her
Sepehr · 12 December 2024
Agent replied · 25 December 2024
Thank you, Sepehr, for your kind words! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we look forward to continuing to assist you with your property needs. Best wishes, Jake
★★★★★ 5/5
GoogleJames was so lovely throughout the entire process and made you feel so valued! He was very genuine and very kind. Thank you James for helping us with our new home :)
Mallika · 11 September 2024
Agent replied · 10 November 2024
Thank you, Mallika! We're thrilled to hear that James made your experience so positive. Your kind words mean a lot to us. Enjoy your new home!
★★★★★ 5/5
GoogleAndrews Clifton provided an amazing service when we were looking to let a 1/2 bedroom property. We had just returned from travelling and needed a place as soon as possible. Bailey (the letting agent) listened to what we wanted and arranged us some viewings and even a bespoke viewing for the property we are now renting! They were very quick and professional with the progression of the paperwork and I would highly recommend using them to anyone looking for a let in the Bristol area.
Jared · 11 September 2024
Agent replied · 10 November 2024
Thank you, Jared! We're thrilled to hear Bailey provided excellent service and helped you find the perfect rental. We appreciate your recommendation and are glad we could assist you quickly and professionally. Enjoy your new home!
★★★★★ 5/5
TrustpilotRebecca Newbrook is amazing
Rebecca Newbrook is amazing! Rebecca has worked through several recent challenges with our rental with patience and grace. She has kept us informed throughout. Thank you Rebecca.
Jen · 25 November 2024
Agent replied · 25 December 2024
Thank you, Jen! We're thrilled to hear about your positive experience with Rebecca. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotIssy was helpful at the showing
Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.
Christina · 10 October 2024
Agent replied · 27 October 2024
Thank you, Christina! We're thrilled to hear that Issy made your visit pleasant and informative. We appreciate your kind words and look forward to serving you again. Best Wishes , Lisa
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