5/5
Emily was fab me
Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable

Trusted Agent profile · Bristol, City of
★★★★★
2,258 reviews across 2 platforms
80-82 Gloucester Road, Bishopston, Bristol, BS7 8BN, Bristol, City of, BS7 8BN
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 80-82 Gloucester Road, is rated 4.8 out of 5 across 2,258 reviews on two platforms, including 253 Google reviews rated 4.4.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
Emily was fab me
Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable
5/5
Extremely friendly and helpful with our…
Extremely friendly and helpful with our property search. Tracy and Maria have gone above and beyond in keeping me updated on our property search.
Hi Tammy , Thank you for the five star review. It is great to hear that Tracey and Maria have gone above and beyond assisting you with your property search. Thanks , Lisa
5/5
Ed made our journey seem easy but it…
Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.
Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys
1/5
OMNISHAMBLES
So the person responsible and lead incompetent is going to deal with a complaint- we'll done. When we met to discuss the debacle you were mute and failed mention arrangements had been made despite a direct enquiry. You have caused us financial hardship.BE VERY WARY of contracting with them.
Now that you have advised the complaint relates to the Branch Manager, we have asked the relevant Regional Manager to investigate and respond to your complaint. This process is also being overseen by our central customer service team.
5/5
Helpful and professional
Had a really positive experience with Andrews. Joanne was fantastic. She helped us find and secure our flat and was always super friendly and professional. Would recommend this agency if you’re looking for properties!
5/5
i spoke to karen and she had great…
i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property
Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys
5/5
Emily Davies was always professional, friendly and contactable. She worked hard to make the house buying experience as enjoyable and successful as possible. She remained the main contact throughout the process and was always happy to help.
5/5
Lovely Staff
It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.
Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys
5/5
I have very much appreciated the expertise of Steven Pearce at Andrews to get my sale over the line. It was a complicated sale with lots of last minute enquiries and time pressures and without Steve’s guidance and management of solicitors on both sides, this sale would never have made it over the line. Steve has also been very proactive and responsive, unlike the solicitors.
5/5
Great communication and very very…
Great communication and very very helpful team. Made my move pretty much effortless
Hi Steven, thank you for your kind words! We're thrilled to hear that our team could make your move effortless. Best wishes, Jake
5/5
Hyper Swift Service
Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.
Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.
5/5
Nancy Henly part of the Andrews…
Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly
5/5
Good Communication…
Andrews Harbourside has been excellent at communication during the purchase of my property. Emma Willingham kept me informed in a friendly and professional way during the whole processwhich made everything so much easier.
4/5
It was great experience with Shamiya…
It was great experience with Shamiya today she did took me around the house and answer questions about the house
Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.
5/5
Great communication throughout
Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
5/5
Great experience - Di was lovely
Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia
5/5
I recently undertook a transaction…
I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!
5/5
The customer service was outstanding
The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏
Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.
5/5
We bought out house with Andrews Bishopston. They were very friendly, professional and the communication was great throughout. Emily and Billy were especially great keeping us informed and resolving issues that came up.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Elif was very helpful!!
After a year renting from this agency we decided to continue with them.
5/5
Excellent service
We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star
Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.
5/5
Janine from Andrews was really helpful
Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency
Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys
1/5
Genuinely the worst estate agents I have ever interacted with. It takes weeks or months to get responses from them for issues if you get a response at all. Email or phone they are essentially impossible to get a hold of. I've never even got something near to an apology for it as well. A complete lack of empathy for any renters, it's disgusting.
5/5
We had a great viewing today with…
We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.
Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys
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