Andrews Bishopston reviews in Bristol, City of

★★★★★ 1/5

Google

I rent a house through Andrews. We had a rotting problem with one of the doors. Seeing the picture, they claimed that a "small section fell off internally". After pressing them hard, it still took 2 months to address the problem. 2 extra weeks for the contractor to come out for measurements. +6-8 weeks to make the door. Altogether 5 months for a door, - having a hole on it the size of my fist - to be replaced. Super, I will have a door by summertime, thx Andrews. Yes, and one day delay in paying the rent I got a warning letter.

Ádám · 10 November 2023

★★★★★ 1/5

Google

My friends and I had rented out a property through St Andrews letting which was fine for the majority of the time spent there up until we reached the end of our tenancy. When we tried to claim back our deposit after 10 days a member of St Andrews letting team called Joseph Fairman and told us that the landlord was still deliberating over our deposit and that he would get back to us once he had responded. We contacted the landlord and he told us that he was satisfied with the way we had left the house and that he had no issues with us claiming our deposit back. After looking into the issue it appears as though the letting agency has tried to claim that we left the house in an unsatisfactory state and that they were the ones withholding the deposit as they wanted to attempt to claim some of our deposit to cover the cost of a cleaner despite the fact we had already hired a professional cleaner. Extremely unsatisfied with how these events have ended.

Hani · 10 November 2023

★★★★★ 5/5

Trustpilot

The melroy did an excellent job.He were…

The melroy did an excellent job.He were very helpful and professional throughout the process. I appreciate their dedication and expertise in assisting me with finding the perfect home.

Beeni · 20 November 2024

★★★★★ 5/5

Google

Process was completely seemless with the help of James, would defo recomend!

Kupa · 10 November 2022

★★★★★ 5/5

Trustpilot

Communication is Key

Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.

Ian · 16 September 2024

★★★★★ 5/5

Trustpilot

Emma from the Bear Flat branch

Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.

Alice · 21 February 2023

★★★★★ 5/5

Trustpilot

Easy to get hold of, keep you updated!

Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!

Joe · 4 October 2023

★★★★★ 5/5

Google

Matt is amazing! He responded to our query quick related to our viewing. I really recommended this property!PositiveResponsiveness, Professionalism

Sherly · 10 November 2021

★★★★★ 5/5

Trustpilot

Shamiya at the downend hub was very…

Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.

Ricky · 16 August 2024

★★★★★ 5/5

Trustpilot

Smooth experience

Easy to talk to, answered the queries I had quickly and was a nice smooth experience setting up a date for a house viewing as well as submitting an offer form.

Consumer · 16 September 2024

★★★★★ 5/5

Trustpilot

Bex and Charmaine are always a pleasure…

Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.

Phil · 24 April 2024

★★★★★ 5/5

Trustpilot

Nancy was a great help

Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group

Ohara · 19 June 2023

★★★★★ 5/5

Trustpilot

Good support from Nancy Henley

Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.

Ils2000 · 28 September 2024

★★★★★ 5/5

Trustpilot

Sammi review

We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further

ALEXANDRU · 5 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.

Lucy · 24 October 2023

★★★★★ 5/5

Google

Joseph Fairman is an amazing property manager, he has sorted every issue with our property with ease, and most of all in a speedy manner. Thanks for your help Joseph.

Marios · 10 November 2023

★★★★★ 5/5

Trustpilot

Steven & Matt delt with the sale of my…

Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way

John · 21 February 2023

★★★★★ 5/5

Trustpilot

A great help in a difficult sales market.

I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!

Cathy · 22 April 2024

★★★★★ 5/5

Trustpilot

Really great and fast service

Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.

Umer · 20 February 2024

★★★★★ 5/5

Google

What an amazing moving experience from Andrews! Rachel is an absolute star, helpful and responsive throughout, easiest and quickest move-in I've had in 10 years of renting, she took on board what I was looking for and found me the perfect home in literally minutes and I was in the house 14 days later!

Oskar · 10 November 2020

★★★★★ 5/5

Trustpilot

Grateful is an understatement

Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.

Karl · 11 December 2023

★★★★★ 5/5

Trustpilot

Highly Recommend

We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.

Chris · 8 March 2023

★★★★★ 5/5

Google

Really happy with the service I received from James. He seemed really authentic and took time and effort to answer my many questions in detail. I appreciated the fast and helpful communication and would definitely recommended.

Sita · 22 May 2024

★★★★★ 5/5

Trustpilot

Spencer way property review

Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch

Charlotte · 30 August 2022