Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotOur experience with Andrews has been…very positive
Our experience with Andrews has been very positive. Complicated by Covid, we had a difficult end-of-tenancy when we needed to regain our property for our own use. The staff at Andrews, particularly Mike, were extremely helpful in finding us alternative accommodation at very short notice and have been available and supportive throughout. We would not hesitate to use them again.
James · 3 May 2022
★★★★★ 5/5
GoogleExceptional service from Andrews with Steve and Adam nothing was too much trouble from start to finish. Very ethical approach and we felt as a buyer it was a very open and transparent despite being a complicated sale. Thanks so much jack
Tyler · 10 October 2024
Agent replied · 10 October 2026
Thank you for the five star review. We know both the team will really appreciate your kind feedback. Thank you for sharing your experience and great to see the team at Andrews were able to help you each step of the way through, thanks again, Rhys.
★★★★★ 5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Customer · 26 March 2024
Agent replied · 23 October 2024
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
★★★★★ 5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
JJ · 7 December 2023
Agent replied · 23 October 2024
Thank you for the positive review, great to see you had a five star experience with us!
★★★★★ 5/5
TrustpilotPURCHASE
Have exchanged contracts on a residential purchase. The services from Graeme and Issac has been first class. I can not thank them enough for thier professionalism, efficiency and excellent client care they have provided. They made the purchase seem less daunting than i was expecting and looking forward to dealing with them moving forward on differant transactions. Highly recommended.
Premal · 1 June 2022
★★★★★ 5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Victoria · 21 March 2024
Agent replied · 23 October 2024
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
★★★★★ 4/5
TrustpilotNancy is a friendly and energetic…
Nancy is a friendly and energetic estate agent.
Samiran · 11 January 2024
Agent replied · 23 October 2024
Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
★★★★★ 5/5
GoogleWorking with Diego Benavente Saez has been really great. He is super responsive and I feel that he is definitely looking out for my best interests as my girlfriend and I have been searching for a new rental. On top of being a great negotiator, he's also been actively looking for rentals that fit our current needs, always keeping us in the loop. I would highly recommend.
Kyle · 10 November 2020
★★★★★ 5/5
GoogleMoved into our lovely new home through Andrews 2 weeks ago, our letting agent Rachel was fantastic, within 5 minutes of chatting she had found us the perfect home and I was putting an offer down. Very organised, excellent communication and by far the easiest and least stressful move I have ever had in my life. Thank you Rachel, your the best in the biz xPositiveResponsiveness, Professionalism
Oskar · 10 November 2020
★★★★★ 5/5
TrustpilotI have to say that Michelle…
I have to say that Michelle Smethurstis great . She is the most professional and friendly person and ready for help when ne need about the flat we rented from Andrews. We loved her service. Her responses and suggestions were always very timely and helpful. So grateful.
Shenay · 2 July 2024
Agent replied · 23 October 2024
Hi Shenay. Brilliant to see that Michelle has been so helpful to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotFantastic company
We have been receiving service from Southfield Andrews for a long time. I think we've been together for 4 years. Whenever we have problems with the flat, Michelle Smethurst takes care of us immediately. We thank you very much for everything. Michelle, you are perfect for Andrews.
Ugur · 2 July 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us a review. It's great to see that Michelle and the team have been able to provide a brilliant service to you. We know she will really appreciate seeing your kind feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotProfessional and helpful
Kamilija and Kish are two great people to have on your side when selling your property. They are professional, empathetic, helpful, knowledgeable and super conscientious, and will give you good advice and support the whole way through. The service they give is personal and attentive. You couldn't ask for better advisers. Thank you!
Ruth · 8 March 2024
Agent replied · 23 October 2024
Hi Ruth, thank you for the review. Amazing to see that Kish & Kamilija have been on hand to help you with each step of your sale, fantastic to see them sharing their wealth of knowledge with you along the way. Thanks again, we know they will really appreciated reading your feedback, Rhys.
★★★★★ 5/5
GoogleI would like to put in a good word and give well deserved kudos to Rebekah Weston at Andrews Bishopston branch. Rebekah has always gone above and beyond in the excellent service she provides.Always extremely responsive and professional in her manner. I'm always very satisfied with the service I receive and would highly recommend Rebekah for exceptional Property Management.PositiveResponsiveness, Quality, Professionalism, Value
Will · 10 November 2021
★★★★★ 5/5
GoogleAsim was very professional and friendly during our viewing even though it was his first day on the job. Kudos to him!
Taofeek · 10 November 2022
Agent replied · 9 November 2024
Hi Taofeek Akinosho, thanks for sharing your experience with us and I will pass on your review to Asim. As you say it was he's first day out training and he was very nervous so thanks for the 5* review.
David Minors
Business Manager
★★★★★ 5/5
GoogleMatt was really helpful and friendly. He made our experience straightforward and positive. We are really excited to move! Thank you Andrews
Beth · 10 November 2022
Agent replied · 9 November 2024
Good afternoon Beth, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
GoogleDuring our search for a flat to buy, I got in contact with Matt over the phone, who was really helpful with getting us some properties to view which matched our criteria. He is enthusiastic and listens to the details of what we want. We later met him for a viewing, and he had all the information we needed at hand, unlike some other estate agents! Would definitely recommend him.
Lawrence · 10 November 2022
Agent replied · 9 November 2024
Good afternoon Lawrence, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
TrustpilotHouse sale review
Lisa Bird Parsons and the team at Andrews have been brilliant in the sale of our house. They've given us sensible, effective advice and as a result we have been very pleased with the process. We are very pleased to have decided to go with Lisa and her team.
Rachael · 24 April 2023
★★★★★ 5/5
GoogleGreat company, would love to thank James in particular for making this process hassle free! Would use again if needed!
Sebastian · 10 January 2023
Agent replied · 9 January 2025
Hi MillrWolf, thanks for sharing your experience with us.
★★★★★ 5/5
TrustpilotI'd like to thank Edward and his team…
I'd like to thank Edward and his team of the Kingsbury branch.After only 4 weeks I had a buyer. He offered me some very good advice, abd kept me up to date with developments. Whenever I had a query, he was quick with a answer. I would totally recommend them.
Ian · 13 March 2023
★★★★★ 5/5
TrustpilotA day worth talking about #andrews property
It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.
Sarah · 5 August 2024
Agent replied · 23 October 2024
Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!
★★★★★ 5/5
GoogleEmily and colleagues were highly professional and helpful in all matters.
Emily kept in touch regularly throughout the letting process and nothing was too much trouble for her.PositiveResponsiveness, Professionalism
Judith · 10 November 2021
Agent replied · 9 November 2024
thanks for giving us a 5 star review!
★★★★★ 5/5
TrustpilotExcellent costumer approach
Thank you Mukul for being so patient and explaining everything to me, breaking everything down and making it clear and understandable. Buying a house is a very complex and scary process but it's wonderful to find people who can make it a bit easier along the way.
Maria · 6 June 2023
★★★★★ 5/5
TrustpilotWonderful property viewing
Shamiya gave a welcoming and charismatic tour of the property. She was very helpful with any questions I had and answered many before I could ask them, showing how well she knows the properties she is showing and what tenants are looking for.
Jodie · 15 August 2024
Agent replied · 23 October 2024
Thank you, Jodie. It's great to hear Shamiya provided such a welcoming and informative property viewing. Your feedback is much appreciated.
★★★★★ 5/5
GoogleMatt was very helpful over the phone and set up direct emails. All round great service. Fingers crossed we find somewhere…
Holly · 10 November 2022
Agent replied · 9 November 2024
Good morning Holly, thank you for taking your time to leave us a review.
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