Andrews Bishopston reviews in Bristol, City of

★★★★★ 1/5

Trustpilot

Ignored our calls & let us down!

I have been working really hard trying to find a property ro rent for my son & daughter. After finding a 2 bedroom home via Andrews I gave them a call.Spent time talking to the agent & being registered. Was informed on Monday 8th April we could view the property in question on Thursday 11th April at 11:30, however they would have to confirm with the landlord & would send a txt & email as soon it was booked in.My son booked the morning off work to prepare for the viewing. However we never received a txt or email, I then called Andrews twice on Wednesday 10th twice (morning & afternoon), both times getting an answer phone asking me to leave my name, number & reason for calling & someone would call me back. NOT at anytime did we receive a call back or an email, txt for the viewing. Andrews have completely let us down. How disrespectful & unprofessional Andrews have been to us. We have been treated terrible!

Guy · 11 April 2024

★★★★★ 5/5

Google

We had a complicated house sale and purchase with a number of issues in the chain, but Steven Pearce at Andrews managed the process very well for us. The process had stalled but thanks to Steven he got things moving again and kept on top of it until completion. His communication was excellent, he was proactive and he played a big part ensuring we reached completion. I would highly recommend Steven.

James · 10 November 2023

★★★★★ 5/5

Trustpilot

First time buyer, Mortgage

My husband and I approached Mukul Mehta Mortgage and Protection Advisor at Kingsbury Office to help as with our first mortgage .We didn't have much experience in property financing also mortgages .Mukul was really good at explaining how the things works also provide really good information and made the process easy to understand .Everything flow smooth and rapid. He answered the telephone also emails every time we contacted him giving as the updates. He helped as to the end of process with loads of professionalism and good advise .We highly recommended him for anyone who need good professional and serious Broker .Dorina & Sami

Daniela · 2 March 2023

★★★★★ 5/5

Trustpilot

Renting since 2022 from Andrew’s

Renting since 2022 from Andrew’s, they’ve handled every issue I’ve had with the property professionally and rapidly as possible. Interaction with staff Janine is kind and shows how much they are concerned of you. Thank you

Akua · 17 January 2024

★★★★★ 5/5

Trustpilot

Amazing service from the Maria and…

Amazing service from the Maria and team, Iam really appreciating it because I have been to other estate agents , wonderful work with good quality service - well done Andrews Letting Team

Denford · 8 April 2024

★★★★★ 5/5

Google

I can recommend Andrews . Emily was brilliant and helpful as I was messed about with a couple of buyers but Emily highly recommended a buyer and my property was sold in 3 weeks . Emma Willingham was brilliant and had alot of patience. She kept me updated all the time

Carol · 10 November 2022

★★★★★ 5/5

Trustpilot

Andrews estate agent

Andrews estate agent, really appealed to me as they contribute to charities .Selling a property from a distance was difficult but Tanya and the team kept me informed every step of the way. Great service, highly recommended

Anthony · 22 May 2025

★★★★★ 5/5

Trustpilot

The Best Experience!

As a First Time Buyer the whole process seems endless, stressful and demanding.Mukul Mehta is the best professional that I have worked with and you would ever want to have as a financial advisor. He goes above and beyond for his clients from finding you the best suited products and quotes to genuine care and making sure everything goes smoothly and as planned. He is a highly professional, knowledgeable, efficient, quick and absolute amazing communicator; he will keep you updated at every step of the process which will give you the reassurance you need that things are taken care of. I really can’t recommend him enough and the whole team in the Andrews Kingsbury branch.

AC · 19 February 2023

★★★★★ 5/5

Trustpilot

Visited the branch on North Street…

Visited the branch on North Street today, spoke to Matt who was very friendly and helped us register our details in the search for our new house.

Victoria · 6 July 2024

★★★★★ 5/5

Trustpilot

Friendly and knowledgeable.

Shannon Bird was ready and waiting at the property. She was friendly, welcoming and knowledgeable about the property. She answered my questions and showed me round the house, explained the parking and back garden access. Many thanks.

Penelope · 11 December 2023

★★★★★ 5/5

Trustpilot

Appreciation of a good service

It started with the servicing of the yearly gas installations. I then reported two other problems to Andrews through Jenine Derbyshire I was amazed how she quickly and efficiently responded to my request. Within two days of reporting an engineer was sent to sort out the problems. I have lived in this house since 2005, I have many occasions waited for over a week to receive a service after reporting, I am glad for this efficient response, shows care for the client, this is professionalism at its best , thanks, Janine . I would also would like to appreciate the mannerisms and professionalism of the engineer from New Heating Ltd ,has been a delight to work with.

Benjamin · 27 March 2024

★★★★★ 5/5

Trustpilot

All the staffs are helpful

All the staffs are helpful throughout the renting process, especially Samantha who always response promptly.The process was smooth and efficient, which we are really grateful as we urgently need to rent a property.

Dic · 6 March 2024

★★★★★ 1/5

Trustpilot

Awful, awoid

Be aware that they recommend to the buyer's associated mortgage advisors and conveyancing company! I lost the first sale thanks to a DC Law solicitor. Selling for the second time, two months in and they are slowing the process thanks to their mortgage advisor. The buyer was told to wait with the mortgage application.If you are willing to loose time and money this agency is for you!

Iza · 6 November 2024

★★★★★ 5/5

Trustpilot

Claire has been so helpful and…

Claire has been so helpful and supportive throughout the whole process of purchasing our new home. Great advice and guidance has been given from the outset and Claire was on hand at all times to answer questions.

Alex · 6 December 2023

★★★★★ 5/5

Trustpilot

Hayley T was brilliant

Hayley T was brilliant. Nothing too much trouble. Definitely went way and beyond the call of duty. We walked into APG ready to have a moan about the lack of response from one of the APG team following us viewing a property 4 days ago and having heard nothing despite 3 chasers from us. Instead Hayley arranged a 2nd viewing and, as no one else was available, said she would attend herself. Hayley has an excellent "can do" attitude and fully understands the meaning of customer service - a rare creature these days.

Philip · 20 March 2024

★★★★★ 5/5

Trustpilot

Andrews Agency is a well-coordinated…

Andrews Agency is a well-coordinated and excellent team. Nicole was very professional with our first tenancy. I always received reasonable explanations and answers to my many questions. It was a wonderful experience.

Oksana · 18 March 2024

★★★★★ 5/5

Google

I bought my flat from these guys as a first time buyer this year. I’d recommend working with them! In particular, Dominic and Lamont who got things moving at speed at critical parts of the process (offer and completion) and I managed to get in before the stamp duty changes. Huge thanks to the team here.

Anna · 3 April 2025

★★★★★ 5/5

Trustpilot

Managing my flat

Louise was very helpful organising contractors to repaint the flat that I am renting out, and ensuring that I am getting the best value for money.

Vasileios · 9 July 2024

★★★★★ 5/5

Google

Our agent, Dominic, was helpful, straightforward, pleasant and direct with us. We felt that we could trust him to be honest with us and give us the advice that was in our best interests, (even when it wasn't the most advantageous to him!) Nothing was too much trouble and he was very patient answering our many phone calls and gave us a lot of good advice. A pleasure to do business with him.

LDComics · 26 July 2024

★★★★★ 5/5

Trustpilot

Thank you Louise G

Thank you Louise G - always appreciate your kind help navigating the rental world, thanks for always being there.

Francesca · 30 October 2024

★★★★★ 5/5

Trustpilot

Great experience

Louise Gonella was fantastic throughout our communication with her. She was always professional and really helped the process go smoothly. Thanks Louise!

Izzy · 13 September 2024

★★★★★ 5/5

Trustpilot

I would like to thank Charlotte ,Claire…

I would like to thank Charlotte ,Claire and entire Andrews team for the quick purchase of our new house. They cleared all our doubts and solved our problems . Thanks a lot

Sheeja · 12 March 2024

★★★★★ 5/5

Trustpilot

Best property viewing!

I recently accompanied my friend on a (successful) house viewing. Emily (Woodman) was such a delight and genuinely seemed interested in making sure the property was the right place for my friend. She was super helpful and kind, answering any and all questions. Makes me wish she was my estate agent! She’s also been so wonderful helping my friend sort everything with paper work etc, having a turnaround of less than a week from viewing to getting the keys!

Lucy · 27 March 2024

★★★★★ 5/5

Trustpilot

Jaz Gyde has been absolutely amazing…

Jaz Gyde has been absolutely amazing with supporting me and my partner getting a dog friendly rental property. She’s been clear, helpful and attentive. She is smiley, happy and approachable. And knows her stuff.

Molly · 19 January 2024