Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom start to finish Oakley have been amazing. The team at Oakley are friendly, professional and so patient with my endless questions and calls. The experience of selling our house was stress free - and that is just down to having chosen Oakley to do the hard graft for us. 100% recommended.
Nicki · 14 April 2024
★★★★★ 5/5
GoogleBrilliant experience using Oakleys. Very professional from start to finish. Especially liked the prompt updates from each prospective buyer after a viewing. Nothing was ever too much trouble and the whole team guided us through the process with patience and kindness. Would highly recommend to anyone looking to sell their property.
Peter · 14 April 2024
★★★★★ 5/5
GoogleExcellent from start to finish. I chose Oakley to sell my home because it was clear to me that they understand the value of high quality marketing and the difference this can make. The fact that they use a professional photographer is a sign of a great estate agent too. Throughout the process they were professional, efficient, friendly and consistently dedicated. I was really impressed and I would use them again in a heartbeat.
Emma · 7 June 2022
★★★★★ 5/5
GoogleI experienced Oakley’s service as a buyer, buying two HMO properties through them. I had major difficulties with the solicitors and lenders which delayed progress substantially. This could easily have derailed the purchases but the team at Oakley were very supportive and helped communicate the situation fully to the vendors to keep things on track. They were always exceptionally responsive, professional and exceptionally helpful. I can’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 24 August 2022
★★★★★ 5/5
GoogleThe service from Oakleys was flawless, professional and responsive. They kept me informed throughout the process of purchasing and were incredibly helpful from start to finish. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Ricky · 24 August 2021
★★★★★ 5/5
GoogleThe service from Oakleys was excellent, professional and courteous. They kept me informed throughout the process of selling my flat and gave me good advice at critical moments to see the process through to a successful conclusion.
Thanks.
Tony · 8 June 2018
★★★★★ 5/5
GoogleOakleys Residential in Brighton are a friendly, highly dependable and professional team providing an excellent service. Our house was expertly photographed and publicised to launch the sale and later (after some months) our agent reviewed and modified our contract to take account of the unusually slow market in 2019. This strategy quickly produced an offer. The knowledgeable staff had an excellent grasp of Brighton's property scene and also gave plentiful advice on my forward purchase options in London despite having no obligation to do so. Once under offer we benefited greatly from the team's exemplary liaison, over 5 months, with the other 4 properties in our chain. By comparison my vendor's estate agent, Purple Bricks, made a negligible contribution to the process, were detached from the chain throughout and could not even tell me how many years were left on the lease of flat I was buying. Were it not for Oakleys' regular interventions, reassurances and advice to various parties I doubt the chain would have stayed intact. They even sourced an electrician to do some last minute work for me before moving day. Overall, this team has an exceptional capacity to articulate the interests of their clients on one hand and reconcile them sympathetically with the chain on the other. They take evident pride in their work and I can't thank them enough.
Maria · 7 June 2020
★★★★★ 5/5
GoogleFantastic service from Georgia, Simon and the team. 100% professional and friendly, easy to work with, stress free, a complicated purchase was actually very easy with this lovely team running the show. Thank you!
Deborah · 8 June 2019
★★★★★ 5/5
GoogleI would like to thank Alex Powrie for his fantastic help with a viewing we had in Brighton this week.
Great service, a kind helpful young man.
Tess · 7 June 2021
★★★★★ 5/5
GoogleWe Would definitely recommend Oakley’s in Brighton.
We have just brought a property from them and they have been Fantastic from start to finish,
Andy, Alex and all the team at the office have been very helpful and pleasant to deal with, nothing was too much trouble for them,
Every call, email and enquiry was dealt with promptly and efficiently,
We would not hesitate to use them again,
All our ThanksPositiveResponsiveness, Quality, Professionalism
Bella · 24 August 2021
★★★★★ 4/5
GoogleWe had a great experience buying our new property through Oakleys. Georgia Radford was very helpful and always available to offer help and advice. We wouldn't hesitate to use them again in the future.
Kim · 8 June 2018
★★★★★ 5/5
GoogleRecently brought a shared ownership through Oakley. We were shown round by a guy called Alex, I have to say Oakley should be really happy they have someone like Alex to work for them, very professional, knew what he was talking about. in total I’ve seen Alex 3 different occasions and can say every occasion has been a joy.
Catherine · 14 April 2023
★★★★★ 5/5
GoogleEveryone at Oakleys was helpful, professional and
straight forward.
Thanks to all of you: Simon, Alex, James and Andrew
Pam and TashiPositiveResponsiveness, Professionalism
Pammaldridge · 24 August 2021
★★★★★ 5/5
GoogleOakley was the first estate agent I dealt with on my long search for the right Brighton house. Unlike a lot of the others, they listened to what I was saying and didn’t bombard me with dozens of unsuitable properties every week. When they got in touch, it was with something that actually met the criteria I had given them. And the agent I dealt with - James Cunningham - is clearly on the ball, keeps abreast of what’s going on in his patch and had lots of useful information that helped a great deal.
Last thing to say is the best: they are honest in a way that many estate agents simply are not. When it comes to selling my house I will definitely go to Oakley.
Michael · 8 June 2018
★★★★★ 5/5
GoogleWe recently purchased our first flat. After a long search and dealing with numerous agents, we approached James in Oakley. From the very first moment he was honest and very realistic, respecting our wishes and only recommending us properties that matched our criteria. Everyone in the office was very polite, and answered all our queries whenever we had an issue. They kept us informed throughout the process and advised us appropriately. James chased the relevant people and facilitated the whole process in any way he could. He also very kindly agreed to arrange multiple viewings so that our parents (who come from abroad) could see the flat we were about to buy. My partner and I felt very well supported and would definitely recommend Oakley to anyone who is looking to buy or sell their property. Excellent, very professional service!
Eleni · 8 June 2018
★★★★★ 5/5
GoogleOakley helped me to sell my two bedroom flat. They were very professional from the start and marketed the property well which helped generate a lot of interest and a fair price for everyone. They have a system which helps you to get near real time feedback after each visit, so you feel reassured that you understand what's happening without needing many phone calls. I would definitely recommend.PositiveResponsiveness, Professionalism
Michael · 24 August 2021
★★★★★ 5/5
GoogleFantastic experience with Oakley. They are super professional and friendly, and offered great advice and support throughout the process. Particular thanks must go to Hannah, her support was invaluable and exceptionally helpful. I can't recommend them enough.
Diego · 15 April 2024
★★★★★ 5/5
GoogleI have been dealing with Oakley Property for the last 4 months during the exceedingly challenging period of Covid 19. All staff have been exceptional in their support, professionalism and responsiveness. All my enquiries and concerns were dealt with and responded to quickly. I dealt mostly with Simon Cox who responded over and above the call of duty. I would highly recommended this fantastic team of professionals.PositiveResponsiveness, Quality, Professionalism, Value
Jackie · 24 August 2020
★★★★★ 1/5
GoogleThe worst customer experience. The show home representative was shockingly rude. Could not have been less interested in showing me around or selling me an apartment. Horrendous experience. Avoid!
Fiona · 14 April 2022
Agent replied · 7 June 2023
Good afternoon, Fiona. We are sorry to hear that your experience with the site representative did not meet with your expectation. We will call you today to try and rectify the issue and, should you wish, arrange a time for you to meet with … More
★★★★★ 5/5
GoogleI recently purchased a property sold through Oakley. The agent I dealt with (Andy Hovey) was professional, responsive, proactive and excellent to deal with. I have recommended this firm already to a couple of friends who are thinking about selling properties as I have found them head and shoulders above any other local Estate Agents to deal with.
Catherine · 24 August 2022
★★★★★ 5/5
GoogleThe agents who showed us round the house we bought were all so nice, they answered all our questions and gave us space to see rooms by ourselves too. Communication with the office is very fast, and any issues we had were sorted out promptly and efficiently. Made moving house an (almost) stress-free experience!PositiveResponsiveness, Quality, Professionalism, Value
Rosie · 24 August 2022
★★★★★ 5/5
GoogleWe recently sold our house in central Brighton through Oakley. Andy Russell and the rest of the team were trustworthy, professional, responsive and kept us well-informed throughout. Having had experience of many different agents during my nearly 23 years in Brighton, I can honestly say that they were the best we have dealt with - highly recommended.
Goldi · 24 August 2022
★★★★★ 5/5
GoogleI recently purchased a property sold through Oakley. The agent I dealt with (Andy Hovey) was professional, responsive, proactive and excellent to deal with. I have recommended this firm already to a couple of friends who are thinking about selling properties as I have found them head and shoulders above any other local Estate Agents to deal with.
Catherine · 7 June 2022
★★★★★ 5/5
GoogleI can't praise Oakley enough - they were always responsive, offered great advice and support and kept me sane through the whole process of selling my house! Their in-depth local knowledge was especially helpful. Particular thanks must go to Andy Russell, who went the extra mile in seeing the sale through. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Julia · 24 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.