Trusted Agent profile · Brighton
★★★★★
92 reviews across 2 platforms
196-197 Lewes Road, Brighton, BN2 3LA
Part of Fox & Sons, see every office.
Fox's office in Brighton, at 196-197 Lewes Road, is rated 4.3 out of 5 across 92 reviews on two platforms, including 91 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
GoogleFrom taking us to view properties and organising our mortgage, we were really impressed with the organisation and clarity that Fox and Sons provided for us. Would definitely recommend to first time buyers. Thank you. Jack was brilliant at chasing up the conveyancing services and getting everything organised for our move.
Lily Whitby many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJack was incredibly helpful throughout the whole process. Providing quick and useful advice, was incredibly patience and always checked in to make sure things were progressing.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleFrom taking us to view properties and organising our mortgage, we were really impressed with the organisation and clarity that Fox and Sons provided for us. Would definitely recommend to first time buyers. Thank you. Jack was brilliant at chasing up the conveyancing services and getting everything organised for our move.
Lily Whitby many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs always Jack was a fabulous Mortgage Advisor. Been using him for years. Would highly recommend (and I do to friends) This particular one was a remortgage and he would continually check if a better rate came up before completion date.
Thank you Danielle for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleJack was really good to work with, He made the process so clear and uncomplicated and was very responsive. I would definitely recommend him to anyone looking to get a mortgage. Thank you again Jack for such outstanding service.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMicheal and the team at lewes road are brilliant , super efficient and very personal approach to helping me buy a new home !
Thank you for your brilliant 5* review and thank you for your kind words Beth. Best wishes, Lucy, Customer Relations.
5/5
GoogleUsed fox and sons to sell my property and also had Jack who handled my mortgage when buying my new place! He was very helpful throughout the long process even when issues occurred. He checked up regularly and did his best to ensure everything went smoothly. Would really recommend fox and sons and especially Jack!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmber at Fox&Son's Brighton (for Hanover) was absolutely brilliant. Very communicative, professional, on-the-ball throughout and was instrumental in the sale of the property. She worked incredibly hard for the sale, and it was very much appreciated. We loved working with her and would highly recommend her!
Thank you so much for taking the time to leave us a review! We are thrilled that Amber at Fox & Son's Brighton provided such a great experience for your property sale. Our team takes pride in being communicative, professional, and hard-working for our clients. We appreciate the recommendation and loved working with you too! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMichael gave me lots of professional advice, Jackie is so keen and helpful. Jack is so clear on explaining the whole mortgage issue. I am rather stress free on dealing with my property. Thanks.
Many thanks for your fantastic 5* review Petra. I will ensure your kind words of your experience with our Brighton branch are passed onto the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleJack was really good to work with, He made the process so clear and uncomplicated and was very responsive. I would definitely recommend him to anyone looking to get a mortgage. Thank you again Jack for such outstanding service.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Fox & Sons team and a special shout out to Jack Edwards; has gone above and beyond my expectations. The team has helped me every step of the way and overcame obstacle after obstacle. The service has been invaluable to me and my family over this past year and I could not have asked for a better letting agents to help me through this complicated process. The team was extremely patient, very approachable, provided great communications even out of office hours, and effortlessly put complicated matters into layman’s terms for me.
5/5
GoogleHave used Jack Edward for multiple house purchases throughout the years and has always been fantastic. Whether it’s been getting us the best rate or increasing our borrowing amount. Have recommended to all family and friends as has never let us down!
Many thanks Tom for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBEST ESTATE AGAINST IN THE BRIGHTON, they are very helpful, kind and friendly👏👏 Micheal is the best plus all of them 👏👏🙏🙏🙏 …
Thank you so much for your wonderful 5* review Lily! We're thrilled to hear that you found our team, especially Michael, to be helpful, kind, and friendly. Best regards, Lucy, Customer Relations Team
5/5
GoogleBEST ESTATE AGAINST IN THE BRIGHTON, they are very helpful, kind and friendly👏👏 Micheal is the best plus all of them 👏👏🙏🙏🙏 …
Thank you so much for your wonderful 5* review Lily! We're thrilled to hear that you found our team, especially Michael, to be helpful, kind, and friendly. Best regards, Lucy, Customer Relations Team
1/5
GoogleUtterly disastrous experience, would never work with Fox & Sons or their sister companies ever again. They also added me to a mailing list that I never agreed to, and there is no way to unsubscribe.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleJack is so helpful,polite and supportive.He sorted out first time mortgage and we get really good rates,highly recommended.
Thank you for taking the time to leave us this tremendous 5* review and recommendation Hakan. Kind regards, Lucy, Customer Relations.
5/5
GoogleJackie was amazing, very informative and helpful. Would recommend
Many thanks for your marvellous 5* review and recommendation Addie. Best wishes, Lucy, Customer Relations.
1/5
FacebookThey need to recruit people who are trustworthy and reliable. Jack and Darren kept me waiting for three days to just give me the result of my offer and sold the property before telling me the result of my offer and and without giving me the chance to make a higher offer and during that time they avoided talking to me and I was contacting and trying to find them and ringing more than 5 times per day. very unreliable.
5/5
GoogleI have recently sold my flat through Fox & Sons - I found the team extremely helpful, engaging, professional, approachable and knowledgeable. Communication was easy (either over the telephone or via emails), open and honest at all times. They really helped to make a long process smooth and as stress free as possible. A special thanks to Hannah and James - they have been absolutely fantastic.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAll staff at Fox have been brilliant. This has been a tricky process at times and communication and support have been great - special note to Michael Clear, efficient, professional and with a much needed sense of humour ! Highly recommended
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service, especially from Jackie. She was amazing to deal with!
Thank you for taking the time to share your experience and for your wonderful 5* review Jenny! Kind regards, Lucy, Customer Relations.
5/5
GoogleJack and Darren made the experience of buying my property so much simpler than any experience I have had before. Ever so friendly yet professional, they always answer their phones, or will return a call quickly. They have a list of local professionals they use if you need any specialist advice. Nothing is too much trouble and I'm very grateful for their expertise during a complicated process.
5/5
GoogleWe didn't purchase through this branch as our home wasn't local but Jack was an amazing asset in our home move. He sorted our mortgage and insurance. Thank you Jack for all the hard work to get us through to completion!
5/5
GoogleJack has helped us with every mortgage we have had and we are grateful for his attention to detail, prompt communication and breadth of knowledge in his field. He is fantastic and we thoroughly recommend him.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
