Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAaron and his team have done a fantastic job in the sale of a property I am selling for an estate, of which I am one of the executors. The sale particulars were well drafted, and accurate, and the photos taken showed the property at its best. Lots of viewings were arranged soon after the property was launched, which resulted in several offers, the highest of which was over the asking price. I'm sure they will do everything they can to help me progress the sale to legal completion of the sale in the near future.
David · 16 March 2026
Agent replied · 16 April 2026
Thank you for trusting us and allowing us to support you in the sale of the property. We are thrilled to have helped secure multiple offers, including one over asking price! Our team is dedicated to making the sale process as smooth and successful as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe worked with Amber through both our sale and purchase and cannot thank her enough for her patience, steadfastness and positivity through some real ups and downs with both our sellers and buyers. She was such a joy to work with and really kept the show on the road for us. We’re really grateful and would highly recommend. Thank you Amber!
Julia · 11 June 2026
Agent replied · 11 October 2026
It was a pleasure working with you and we're so glad that you had a positive experience. We will make sure to pass on your praise to Amber. We appreciate your business and thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleThis has been a great experience. I had the pleasure of using this branch in a house purchase.
Firstly I’d like to say thanks to Michael, without his flexibility (we called the night before to get a viewing for the next day) we probably wouldn’t have seen the property let alone put an offer in. He was a genuine pleasure to talk to!
A huge shoutout and thank you to Jamil. This man was honestly amazing. You always hear how unpleasant estate agents can be but he was the opposite. We were trying to beat the stamp duty deadline and his support was great. I made endless calls for updates or to chase and he was always patient but also honest.
I’d also like to thank Jackie for showing us around the property and handing us the keys when we completed!
Overall a great experience, the mortgage advisor was nice but didn’t have offers that are any different from ours. Also at the beginning there was a bit of pressure to go with him so that they could tell the seller and apparently this would be better than a normal MIP. I did also book a viewing in and that didn’t actually get booked in. Luckily Jamil saved the day (not for the first time) and managed to sort it out for me and get me booked in last minute.
Abdullah · 11 October 2025
Agent replied · 27 May 2025
Hello Abdullah,
Thank you for sharing your experience with us. We're thrilled to hear that Michael, Jamil, and Jackie made your house purchase journey enjoyable and smooth. Your feedback is invaluable, and we appreciate your insights regarding the mortgage advisor and booking process.
If you have any further comments or need assistance, please feel free to reach out.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJack Edwards at Fox&Sons was brilliant at helping us with our mortgage. We hit a couple of bumps in the road due to a complex income situation but Jack was able to find a really good solution and everything went super smoothly. He also set us up with all the required insurance policies. Definitely recommend!
Leonie · 11 May 2026
Agent replied · 11 October 2026
Thank you for the glowing review, we are so happy to hear that Jack was able to guide you through the mortgage process smoothly despite any challenges. Our team strives to provide the best service and we are glad to have met your expectations. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAaron has been very professional and a good communicator during the sale of my property.Always easy to get hold of and supply unto date information.I would use Fox and Sons again.
Louise · 11 August 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThis is our 2nd time using Jack the mortgage adviser. We think he is great! Not only is he professional but has helped us out with various other things too. Over the years we have built a great relationship and we trust jack with everything. We always recommend Jack to everyone and say how great he is!
The team at lewes road are also really great too!
Shannon · 11 October 2025
Agent replied · 11 October 2026
Thank you so much for your wonderful 5* review Shannon! We're thrilled to hear about your positive experiences with Jack and the team at Lewes Road. Your trust and recommendations mean the world to us. Best regards, Lucy, Customer Relations Team
★★★★★ 4/5
GoogleWe recently sold our home with this branch. Jackie was amazing to work with. Although she was not the lead agent on our sale, when the process got challenging Jackie worked so hard to help us. She was personable and professional and her fantastic communication helped us at times when we thought our sale would not go through. Thank you Jackie!
Benita · 11 October 2025
Agent replied · 10 January 2025
Hello Benita, thank you for sharing your experience with us. We're delighted to hear that Jackie provided such fantastic support during your home sale, especially during the challenging moments. Your kind words about her personable and professional approach are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAs first-time buyers, finding a suitable mortgage and understanding it can be stressful. Jack at Fox and Sons made the whole process of getting our mortgage sorted stress-free and clear. From day one, he supported us with our mortgage and continuously followed up with us throughout our house purchase. We highly recommend him! Thank you for all your support Jack!
Az · 11 October 2025
Agent replied · 25 October 2024
Hi Az C,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jack made your first-time buying experience stress-free and clear. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent experience with Fox & Sons thanks to Jamil’s outstanding support. He was incredibly attentive, proactive, and always available to help with any questions or concerns during my move. His friendly and professional approach made the whole process much smoother and stress-free. I highly recommend Jamil and the team at Fox & Sons for their exceptional service!
Priya · 11 October 2025
Agent replied · 16 April 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation Priya. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleYour team is so amazing and very professional. I am a first time buyer with no guidance of what best to do for the situation.
“Jack Edward “ a mortgage broker from fox and Sons was very helpful and professional, he also made us feel at ease and comfortable to talk with all the way through the process. I highly recommend him to anyone. Thank you so much Jack!
I also recommend “Michael Cowe “ a senior manager,
He is very amazing and incredible professional. He turned our bad situation which could cause us to lost the house back on track and sorted everything out for us in a short period of time. We feel so grateful and never thanks him enough for his help and kindness 🙏
“ Charlie Howes” is very friendly and easy to talk to, he is so helpful and professional. He always made us feel welcome whilst working together. Excellent service!
Thank you.
Tiwa · 11 October 2024
Agent replied · 11 June 2024
Tiwa, thank you for taking the time to leave us this great 5* review and your recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received all our mortgage advice from Jack at Fox and Sons. We were first-time buyers so everything was a bit daunting for us. Jack was a very calm, charismatic and a friendly face to talk to, which helped put our mind at ease. He was always quick to respond to our mortgage queries by phone or email and gave us really good in-person advice. He was happy to answer questions and offer advice that extended beyond mortage queries such as buying processes. We are very grateful for all the hard work Jack put in and would highly recommend him to prospective buyers looking for a mortgage advisor!
Thanks Jack!
Jude · 11 October 2024
Agent replied · 25 October 2024
Thanks for the excellent 5* review and recommendation Jude! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Fox & Son Estate Agents in Brighton, and I cannot speak highly enough of their exceptional service. Michael Crowe and his team went above and beyond to ensure that my property transaction was smooth and stress-free from start to finish.
Michael’s expertise, professionalism, and attention to detail were evident throughout the entire process. He was always available to answer any questions I had and provided clear and timely updates, making sure I was fully informed at every step. The team’s dedication to customer satisfaction is truly commendable, they genuinely care about their clients and it shows in the quality of service they provide.
If you’re looking for a reliable and efficient estate agent in Brighton, I would wholeheartedly recommend Fox & Son. Michael Crowe and the team made what can often be a daunting process feel seamless and straightforward. Five stars well deserved
Katherine · 11 October 2024
Agent replied · 25 October 2024
Thank you Katherine for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our house through Fox and Sons and Amber was our point of contact. She is professional, efficient, and most importantly kind and helpful. We can't recommend her highly enough!
Matthew · 16 March 2026
Agent replied · 16 April 2026
"Thank you for choosing Fox and Sons for your home sale! We're so glad Amber provided you with a professional and helpful experience. Thanks for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been working with Jack Edwards as our Mortgage Adviser at Fox & Sons for a few years now (first mortgage and remortgage processes) and we couldn't recommend him more! Jack is incredibly professional and goes above and beyond to make sure that everything is completed in time, chases all parties involved and explains everything in detail. If you are looking for a Mortgage Advisor, Jack is the person to go for!
Mafalda · 11 October 2024
Agent replied · 11 June 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is our 2nd time using Jack the mortgage adviser. We think he is great! Not only is he professional but has helped us out with various other things too. Over the years we have built a great relationship and we trust jack with everything. We always recommend Jack to everyone and say how great he is!
The team at lewes road are also really great too!
Shannon · 3 January 2025
Agent replied · 10 January 2025
Thank you so much for your wonderful 5* review Shannon! We're thrilled to hear about your positive experiences with Jack and the team at Lewes Road. Your trust and recommendations mean the world to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleShayla has been great to work with. Organised, friendly and efficient and great communication!
Sophie · 11 May 2026
Agent replied · 11 October 2026
We're happy to have Shayla on our team, providing our customers with exceptional service, organization, and communication. Thanks for your amazing 5* review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFox & Sons were so helpful with our house sale. Amber really went the extra mile for us with advice and frequent communication. Jack Edwards gives excellent mortgage advice too!
Saskia · 22 December 2025
Agent replied · 28 December 2025
Thank you so much for your kind words! We take pride in going above and beyond for our clients and are thrilled to hear that Amber and Jack provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTo whom it may concern, I have been in contact with Shayla Evans regarding my sale of my flat. She is a fantastic, entusiastic, young lady, who genuinely cared about selling my flat. She keeps me informed with all information straight away. I can highly recommend her.
Anna · 11 August 2026
Agent replied · 11 October 2026
Thank you for your kind words and for choosing Shayla to assist you with selling your flat. We're thrilled to hear about your positive experience and it's our pleasure to have Shayla on our team. She truly cares about her clients and keeping them informed. Thank you for recommending her! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJack gave me excellent mortgage advice. He was extremely proactive and called me regularly to check up on the progress of my move. I was feeling a bit anxious about organising a new mortgage and Jack really put me at ease and made it all seem easy and a smooth process. I would recommend him to anyone looking for good mortgage advice. Thanks Jack.
Astrella · 11 October 2024
Agent replied · 11 June 2024
Many thanks Astrella Chapman for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJackie was amazing throughout the whole process. Super professional, friendly, and always kept us in the loop. She made everything so much easier, and we really appreciated her attention to detail. Highly recommend her!
Amelie · 11 October 2025
Agent replied · 25 October 2024
Hello Amelie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jackie provided such excellent service and made the process easier for you. Your kind words are greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have worked with Jack Edward’s for many years now & he is so efficient / knowledgable & trustworthy - if you need anything sorting with your mortgage he is the man to go to
C · 29 September 2025
Agent replied · 28 December 2025
Thank you for your amazing review! We pride ourselves on providing efficient, knowledgeable, and trustworthy service to all our clients. We're glad to have you as a long-time customer and appreciate your trust in us for your mortgage needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleVery concerning data protection issues at Fox & Sons. I received a call from their office asking if I wanted to sell a house I don't even own... seemingly mistaking me for someone else. How did they get my number? Why are they discussing private client information with third parties?
On top of that, I've witnessed firsthand how certain staff members discuss clients inappropriately and share private property images without care for confidentiality. It's unprofessional and breaches ethical standards.
If you value your privacy, I'd advise looking elsewhere.
Jay · 11 October 2025
Agent replied · 30 July 2025
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe've been a customer of Jack Edwards, the mortgage broker at Fox and Sons, for the purchase of 3 homes, sale of 2 homes, and some remortgages over the course of a decade. He's always found us great mortgage rates (that we've not been able to beat looking ourselves), and has made the whole process a lot easier for us. Crucially, he helps us make the right financial decisions for us by giving us comprehensive advice without pressure selling, and he's always very amicable! He's proactive in reaching out to us during a purchase and can be relied upon to promptly answer our questions and resolve issues. Highly recommended!
Gabriel · 29 September 2025
Agent replied · 28 December 2025
Thank you so much for your kind words and continued support over the past decade! We're thrilled to hear that Jack has provided you with exceptional service and helped you make the right financial decisions. We will make sure to pass on your praises to him. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHelpful and supportive service from the team here. Jamil always responsive, Michael was very knowledgeable and Jackie my main point of contact; she was incredibly effective in liaising between all the clients and helping me get my first purchase over the line. A great team!
Max · 2 March 2025
Agent replied · 12 August 2025
Thank you for your brilliant 5* review and thank you for your kind words Max. Best wishes, Lucy, Customer Relations.
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