Trusted Agent profile · Brighton

Fox Brighton reviews

4.5

★★★★★ Excellent

92 reviews across 1 platform

205 Preston Road, Brighton, BN1 6SA

Part of Fox & Sons, see every office.

Fox's office in Brighton, at 205 Preston Road, is rated 4.5 out of 5 across 92 reviews on 1 platform, including 92 Google reviews rated 4.5.

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4.5 / 5

92

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

Even though we’ve decided to take our house off the market for now and try again next year, I still wanted to leave a review because Oliver Ostler has been absolutely fantastic throughout the whole process. Things didn’t go the way we’d hoped due to some poor advice elsewhere and things generally not going to plan, but having Ollie supporting us made a really stressful situation so much easier. He was always honest, reliable, and consistent, and he did exactly what he said he would do. If he said he’d call, he called, and he kept in touch regularly, which meant so much during such an uncertain time. Nothing was ever too much trouble. He always took the time to answer our questions, explain everything clearly, and reassure us when we needed it. I never felt like just another client, he genuinely cared and always had our best interests at heart. Although we’re putting our plans on hold until next year, when we’re ready to try again, he will be the first person we contact. Thank you so much for all your help, support, and professionalism. I wouldn’t hesitate to recommend you to anyone looking for a mortgage advisor who truly goes above and beyond. You are an asset to your company. 😊

Thalia · 11 August 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave such a kind review! We are sorry things didn't go as planned, but we are happy to hear that Oliver provided you with exceptional support and service throughout the process. Kind regards, Lucy, Customer Relations.

5/5

Google

I first met Ollie Ostler back in September where he spent a great deal of time and patience explaining practically everything about buying a property from start to finish. Ollie is very patient and always happy to answer any questions for me. His expertise in Mortgage and financial advice is outstanding. His dedication is something he should be very proud of. Ollie has always gone above and beyond to resolve any issues I had/have along the way. He is always at the end of the phone and always keeps me in the loop with quick updates and clear explanations. He is always happy to read through and explain and legal documents for me. Ollie is reliable, dependable and compassionate and I thank him for all his hard work and to make stressful situations seem not that stressful. Thanks again Steph

Stephanie · 16 March 2026

Agent replied · 16 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Ollie arranged our mortgage and insurance for us. He is extremely knowledgeable, helpful and friendly! He answered all our questions and suggested things that we wouldn't have even thought about. Buying our first place was stressful, but Ollie took away a lot of that stress and reached out at the perfect times. Looking forward to staying in contact and arranging the next mortgage plan in 4+ years. Thanks Ollie!

Lydia · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your fantastic review! We're delighted to have provided you with a stress-free mortgage and insurance experience. Our team aims to always go above and beyond for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you so much Declan Sheen! I would recommend him to anyone looking for a mortgage. I met with a few mortgage brokers but found Declan so easy to talk to and get hold of. Personally that was very important to me as I needed someone who would explain things easily and answer silly questions (first time solo buyer). He is hard working, proactive and gets the job done. I had my mortgage application sent off and offer accepted very quickly. Thank you so much!

Charlotte · 11 October 2025

Agent replied · 9 September 2025

Hello Charlotte, Thank you for your wonderful 5* review! We're thrilled to hear that Declan made your first-time solo buying experience smooth and stress-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

We recently purchased our home with Fox and Sons, and would very much recommend. Even with the usual stressors of buying and selling houses, Leal and Aaron were able to manage this with frequent, quick and clear communication. Thank you so much!

Charlotte · 11 August 2026

Agent replied · 11 October 2026

"Thank you for choosing Fox and Sons for your home buying journey! It was a pleasure working with you, and we are thrilled to hear that Leal and Aaron made the process stress-free with their excellent communication. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service from start to finish. We switched to Fox and Sons after 6 weeks of very little interest and had a buyer the first day. Aaron kept in touch and was proactive throughout. House selling is stressful but they made it as smooth as possible.

Anna · 11 July 2026

Agent replied · 11 October 2026

Thank you for your wonderful 5* review! We are thrilled to hear that you had an excellent experience with Fox and Sons. Our team strives to provide exceptional service from start to finish and we are happy to have helped make the process of selling your house as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jamie has been incredible for my partner and myself He was able to help and answer questions in a way that helped me understand everything as it was happening (unlike some poor advise we had form our previous advisor) he is genuinely brilliant and wonderful to talk with and knows exactly what he’s talking about! All in all his results speak for themselves I wholeheartedly couldn’t recommend him more!

Mike · 11 October 2025

Agent replied · 11 October 2026

Hi Mike, Thank you so much for your wonderful 5* review! We're thrilled to hear that Jamie provided such excellent support and made the process clear and understandable for you and your partner. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Layla and Aaron have both been brilliant with selling our property and advising on the purchase of our next one. They continue to be fully supportive, and we are so grateful, particularly with the market as it is. We couldn't have asked for better service and would recommend them in a heartbeat. We swapped from our initial estate agents for this branch of Fox and Sons, and we are so glad we did!

Katherine · 20 September 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Ollie our Mortgage Services Consultant in the branch went above and beyond . He really supported us through the whole process and found brilliant deals for all our insurance requirements and mortgage too . He kept in contact with us , checking how things were progressing and responded to all our needs quickly and efficiently . We would highly recommend his services and will certainly use him again in the future .

JL · 11 July 2026

Agent replied · 11 October 2026

"Thank you for your kind words! Providing exceptional service and finding the best deals for our customers is our top priority. We're glad Ollie was able to go above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Cannot recommend Oliver Ostler enough - he was extremely attentive and supportive, and explained every little step in great detail. Buying my first property is extremely daunting, however his reassurance and consistency made everything seem a little less overwhelming. Thanks again :)

Sophie · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words and recommendation! We're thrilled to hear that Oliver's exceptional customer service and attention to detail made your first property purchase a little less daunting. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jamie Turner is a consummate professional and a real pleasure to work with. His vast knowledge and experience in buying to let for Air B&B proved invaluable in quickly securing a brilliant mortgage offer. Superb, direct communication at all times, there are no problems with Jamie, only solutions! First class. Next level. Cannot recommended highly enough.

Brandon · 11 October 2025

Agent replied · 8 November 2024

Many thanks Brandon for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

1/5

Google

I keep getting nuisance calls from Fox and Sons and will leave a one star review every time they call me. Dealing with them was an absolute disaster when I bought my property and would never even consider working with such incompetent people again. If only they put so much work on helping me as they are doing now trying to get in touch with me.

George · 11 August 2026

Agent replied · 11 October 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have had such a positive experience with this Estate Agents! Leal, who showed my family and myself around properties, and managed communications - was extremely knowledgable, emotionally intelligent, kind and friendly. He was able to read our family, what we needed, and what was important to us - and he encouraged us to view a property I discounted, thus finding us our dream home!!. Thank you Leal!!

Alexandra · 5 May 2025

Agent replied · 11 October 2026

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Very dedicated and fantastic group, Layla and Ollie were especially amazing at finding a place for me and walking me through first time purchase!

Oliver · 11 June 2026

Agent replied · 11 October 2026

We are so happy that Layla and Ollie were able to help you find your perfect place. Our team is always dedicated to making your first purchase an easy and enjoyable experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Nancy has been an amazing estate agent during a very stressful purchase for me and my family. From start to finish, she was incredibly personable, and we always felt there was open and transparent communication throughout the entire process. Nancy was quick to address any questions or concerns we had and her attention to detail made all the difference, as she went above and beyond to ensure everything went smoothly. We couldn’t have asked for a better experience, and we’re truly grateful for her support. Thank you Nancy!

Hannah · 16 November 2024

Agent replied · 23 November 2024

Thank you for leaving us your superb 5* review Hannah. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Fox and Sons couldn’t have done more to support our recent sale and purchase. Initially, we dealt with Alex who was in frequent communication and went above and beyond to try and get problems resolved. Then, Zoe took over and was brilliant. Our buyer’s solicitor was particularly challenging to deal with and there were lots of curve balls. Zoe was constantly on the ball, updating us and other relevant parties and doing everything she could to help. We finally managed to complete just before Christmas and it was down to such a hardworking and dedicated team at Fox and Sons. Would recommend them to anyone!

Olivia · 11 October 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Azeem Miah was very helpful, very well turned out and always punctual. He showed me round several flats during my hunt and was always friendly and helpful, and knowledgable about the properties, without being overly pushy. I would give him 10/10 in my transactions with him. Jo Rickhards

Jo · 11 October 2025

Agent replied · 23 November 2024

Thank you for your thoughtful 5* review Jo! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Leal is a great ambassador for Fox and Sons. He's been so friendly and responsive and provides valuable insight and advice. In addition to that, he is a pleasure to deal with. Everyone at the Preston Park office have been equally helpful, especially Mo who showed us around. My overall experience so far has been very positive

Alexandra · 11 June 2025

Agent replied · 9 September 2025

Hello Alexandra, Thank you so much for your wonderful 5* review! We're thrilled to hear that Leal and Mo have made your experience with Fox and Sons so positive. Your kind words about our team at the Preston Park office are greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

I sold my House with Fox and Sons Brighton Zoe is an excellent addition to the team at the Preston branch Brighton Zoe has been my main support going through the sale of my House and goes the extra mile to help and loves Emailing Zoe is very understanding polite Friendly and gets things done for me as a customers Keep up the Excellent work Zoe your an Angel in the Estate agent world 😇🦸‍♀️🏡

Simon · 11 October 2024

Agent replied · 24 August 2024

Thank you for your terrific 5* review and thank you for your kind words Simon. Best wishes, Lucy, Customer Relations.

5/5

Google

Massive thank you to Declan Sheen who helped us at every step on our journey to buying our first home. Declan is attentive and friendly, he checked in with us regularly which was lovely as it was quite a stressful time! I would 100% reccomend him to any of my friends and family looking to buy.

Tess · 11 June 2025

Agent replied · 9 September 2025

Thank you for taking the time to share your positive experience with Declan Sheen! We are so happy he provided attentive and friendly service during your home buying journey. We will definitely pass along your recommendation to our friends and family. Congratulations on your new home! 🏠🎉 Kind regards, Lucy, Customer Relations. …

5/5

Google

Our heartfelt thanks to Zoe at Fox and Sons, Preston Park branch for the enormous amount of time and effort you put into bringing a successful sale across the finishing line. It often felt as though both firms of solicitors were deliberately causing problems to hold up this sale but Zoe continually contacted all the parties involved to cut through the solicitors' nonsense. A great thank you to Zoe 😊

Cheryl · 11 October 2024

Agent replied · 13 June 2024

Thank you Cheryl Potter for your glowing 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Azeem has been showing me around quite a few properties over the last month. One of which I've now started the process of buying. Thanks Azeem for the kind and friendly way you conduct yourself. It makes all the difference

Alex · 11 October 2025

Agent replied · 11 October 2026

It’s really lovely to read another 5* review Alex. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Jamie has been incredible for my partner and myself He was able to help and answer questions in a way that helped me understand everything as it was happening (unlike some poor advise we had form our previous advisor) he is genuinely brilliant and wonderful to talk with and knows exactly what he’s talking about! All in all his results speak for themselves I wholeheartedly couldn’t recommend him more!

Mike · 22 October 2024

Agent replied · 24 October 2024

Hi Mike, Thank you so much for your wonderful 5* review! We're thrilled to hear that Jamie provided such excellent support and made the process clear and understandable for you and your partner. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I dealt with Oli Ostler regarding my remortgage and found it a smooth and easy process, would highly recommend

Daniel · 16 March 2026

Agent replied · 16 April 2026

Thank you for choosing us for your remortgage, we're thrilled to hear that you had a smooth and easy experience with Oli Ostler. Your recommendation means a lot to us. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

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