Trusted Agent profile · Brighton

Cubitt and West Residential Lettings reviews in Brighton

4.6

★★★★★ Excellent

128 reviews across 1 platform

156 Lewes Road, Brighton, BN2 3LF

Part of Cubitt and West, see every office.

Cubitt's office in Brighton, at 156 Lewes Road, is rated 4.6 out of 5 across 128 reviews on 1 platform, including 128 Google reviews rated 4.6.

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4.6 / 5

128

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

Amazing service, great communication & Ava did what was needed to get the agreement signed. Highly recommended

Lisa · 10 November 2024

Agent replied · 23 November 2024

Morning Lisa, Thank you for your lovely review! We're pleased to hear that you had an amazing experience with us. Ava and the team always strive to provide excellent service and clear communication. We're here for you every step of the way. Best wishes, Cubitt & West

5/5

Google

Tremendous support from John,Ava and Hannah throughout the process of me becoming a landlady.Hannah saw me through the last stages up until my tenants moved in and was so helpful and professional.

Tracie · 14 February 2024

Agent replied · 13 June 2024

Hi Tracie, Thank you for leaving a review! We're delighted to hear how tremendous the support you've received from John, Ava and Hannah has been throughout your process. Best wishes, Cubitt & West.

5/5

Google

Everything went smooth, throughout the whole renting process Hannah was professional and helpful.

Eszter · 14 April 2024

5/5

Google

We are very happy with our agent . Ava 's support, professionalism, have made the whole process smooth and stress-free. We truly appreciate their help and would highly recommend their service!

Ozgur · 7 June 2025

5/5

Google

I had Hannah from C&W help me through getting a room, really smooth process, really personable, quick responses, and very well explained throughout. Amazing customer service.

James · 15 March 2024

Agent replied · 13 June 2024

Hi James, Thank you for leaving a review! It's great to hear how helpful Hannah has been in making the process as smooth as possible for you and explaining everything throughout. Best wishes, Cubitt & West.

5/5

Google

Ashleigh was very responsive and friendly. The viewing booking was easy and the whole process was done in a professional manner!

Jiakun · 14 June 2023

5/5

Google

My experience was so wonderful, I had help from Ava and she was amazing, always keeping me updated and letting us know that when she was unavailable, we could go to Hannah who was equally just as helpful. We felt really taken care off ,wished they could be our estates agents forever, such assets to the company!!!

Fleur · 15 March 2024

5/5

Google

Excellent experience with Cubitt & West Brighton Letting Agents! Very professional customer service. Would definitely recommend and engage their services (whether renting or buying) in the future.

Ikenna · 15 January 2024

Agent replied · 13 June 2024

Hi Ikenna, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how professional you found the service to be throughout. Best wishes, Cubitt & West.

5/5

Google

Sam and the rest of the team at Cubitt & West worked relentlessly to get us into our new home as quickly as possible. There continues to be a clear line of communication between them and ourselves, which assures that issues are ironed out quickly and without fuss. Brilliant service.PositiveResponsiveness, Professionalism

Gwilym · 14 June 2021

Agent replied · 13 June 2024

Hello, thank you for taking the time to leave a review. Many Thanks, Cubitt & West.

4/5

Google

Although I have decided not to sell at this time I have found the team at Cubitt and West very Efficient and helpful.i will certainly contact them again if I decide to put my house on the market.wishing you guys all the best and thankyou for all your efforts to date.

Annie · 14 June 2020

Agent replied · 13 June 2024

Hello Annie, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West

5/5

Google

we are looking to move to Brighton from Bexhill on sea after recently retiring. The guys at Lewis road branch have helped us to secure a smaller property that was still practical for our needs, fulfilling the difficult brief we gave them, lovely guys, faultless service. Mr and Mrs L, Bexhill

Mark · 15 June 2019

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Google

excellent in every respect, and tireless in pursuit of our best interests; very good communicators, and always return calls

Christopher · 15 January 2024

Agent replied · 13 June 2024

Hi Christopher, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how tirelessly they've worked throughout. Best wishes, Cubitt & West.

5/5

Google

Very friendly team. Very responsive. Found great tenants quickly, smooth negotiations.

Quiller · 14 May 2024

Agent replied · 13 June 2024

Good Afternoon, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West

5/5

Google

Dylan valued our property and was extremely professional and helpful. He kindly went through all the options that were available and discussed the pros and cons of each in detail. Very professional, pleasant and pleasure to have a conversation with.

Gary · 14 June 2020

Agent replied · 13 June 2024

Hello Gary, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West

5/5

Google

A special thanks to Ms Ava Child for professionally handling our case. She is quick to respond to any queries and also very professional. She also goes an extra mile to ensure that the client's experience is excellent. Well done!

Winnet · 15 March 2024

1/5

Google

Leafletts keep getting put through my door saying they have a buyer for my home. This is council property. They obviously don't do their research or they wouldn't distribute their leafletts on council estates.

Denise · 15 June 2019

Agent replied · 13 June 2024

Dear Ms Bowman We are sorry to learn that you are receiving unwanted mail from us. We employ third parties to distribute leaflets to help homeowners who may be thinking about selling their property. Clearly they were not aware that the property was owned by the local authority. Although it is not always obvious which properties are privately owned or not, we will remind them to consider this when distributing leaflets in future. Thank you for bringing this to our attention. Cubitt & West

2/5

Google

Really pushy, constant contact with little respect for your own time. When we were interested in a property and were promised a call back regarding a second viewing, this then never happened (despite the property still being listed as unsold).NegativeProfessionalism

N · 14 June 2021

1/5

Google

bunch of crooks,,,tried 2 get us 2 sell our property cheap to an investor they had lined up 2 buy it,,promisedA £500 DISCOUNT ON SALES FEE,,never happened,,will say anything to get their commission quick,,avoid avoid avoid,,liars and untrustworthy,,

Tony · 14 June 2020

5/5

Google

Smooth, efficient service and very helpful attitude

Katia · 17 October 2023

1/5

Google

Please don't put junk mail through our mail box. No way in the world would I recommend you , let alone have you round for a free valuation. A Brighton Home Owner

Ian · 15 June 2019

1/5

Google

Very poor experience with this company. Never ever again either as seller or buyer.

Robert · 14 June 2022

1/5

Google

Steer clear of Cubitt & West...

Pearl-may · 15 June 2018

5/5

Google

Rating only, no written review.

Ollie · 1 July 2024

Agent replied · 30 August 2024

Hi Ollie, Thanks for your review, we're delighted you're happy with our service. All the best, Cubitt & West Brighton Letting Agents

5/5

Google

Rating only, no written review.

Andrew · 15 June 2018

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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