Cubitt Brighton reviews

★★★★★ 5/5

Google

We sold our house with Steve Clamp and the team at Woodingdean. It's fair to say that it was a bumpy ride in places - BUT this was nothing to do with Cubitt and everything to do with our buyer. We were in a 4-part chain and Steve absolutely went above and beyond to ensure our sale went through. He took on enquiries which in truth were the responsibility of others and got answers when we at times felt were banging our heads against a wall. I would thoroughly recommend Cubitt in Woodingdean - the staff were enthusiastic and professional - always with a smile on their faces when we popped into the office. Appointments were always kept and any niggles we had were dealt with by Steve immediately. Definitely 5 Stars all the way.

Andy · 15 June 2019

★★★★★ 5/5

Google

Had the pleasure of dealing with the team at cubit and west for the purchase and sale of our house. On both occasions they have been nothing but helpful and honest. A special mention to Steve, Sarah and Gary for everything and keeping us updated through out the process . Always made us feel like a priority and would only recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Harry · 26 August 2022

★★★★★ 5/5

Google

I have recently sold a property with Cubit & West in Woodingdean. Stephen, Sarah and Garry were always on hand to answer any questions I had and were very quick at getting back to me. Stephen even went above and beyond in talking to another estate agent on my behalf about an unrelated purchase to see if he could secure us a deal. I would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 14 June 2021

★★★★★ 5/5

Google

Such a helpful team and Steve went out of his way to give us the best service possible. We had a difficult sale due to probate but Steve and Gary ensured everything went well by keeping us well informed and going above and beyond with their help with the sale. I would recommend Cubitt and West as a good all round company as we found all the staff to be very helpful and professional.

Amanda · 14 June 2020

★★★★★ 5/5

Google

John and the team were professional, helpful, and above all else, went out of their way to ensure our sale went through as quickly and painlessly as possible. Thank you!

Jennifer · 12 October 2024

★★★★★ 5/5

Google

Just writing to say all the staff have been pleasant, helpful and respectful during the process of selling our property, big thanks to kelly who help us when we required extra assistance. Thank you all

Nigel · 16 January 2026

★★★★★ 5/5

Google

We wanted to say thank you to Steve and Sarah for being really accommodating and professional. They quickly found solutions for our needs to sell our house. We particularly liked quick response to our questions, emails and requests. They were also great at managing buyers and solicitors. We felt well supported during the whole process of house sale.PositiveResponsiveness, Quality, Professionalism

Stas · 14 June 2022

★★★★★ 5/5

Google

Stephen and his team provided excellent service at all times during our sale. The team worked tirelessly and always provided feedback which we thoroughly appreciated as it was a "long distance" sale. I can highly recommend them to anyone wishing to sell a property. It is not often these days to receive such quality customer service levels, thanks once again for a job well done.

Dave · 14 June 2020

★★★★★ 5/5

Google

We found Cubitt & west in Woodingdean extremely helpful. They were very professional in the selling of our house. We would like to thank Steve & Sarah for their help all the way through. Also Garry the chaser to get us over the final hurdles. A great team. Many thanks John & Wendy

John · 14 June 2022

★★★★★ 5/5

Google

Kelly from the Woodingdean branch has been great. She has gone above and beyond in trying to help us find a house that suits us, including arranging meetings with builders to assess what is possible within existing properties. I'm sure we will find the right one soon enough with Kelly's help!

Chantae · 6 April 2025

★★★★★ 5/5

Google

Sarah is an excellent representative of your estate agency ..I have met many Estate Agents.......Sarah was most knowledgeable...professional...and immediately listened to my requirements and instead of just showing us the property I had requested to see Sarah suggested 2 others that also could suit our requirements. A faultless service and highly recommend to others.PositiveProfessionalism

Heather · 14 June 2021

★★★★★ 5/5

Google

Thankyou so much to the AMAZING team at cubbit & west , John, Kelly, lisa, Gary & Donna. True professional from start to finish, so very happy to have found our forever home. THANKYOU

Helen · 16 September 2025

★★★★★ 5/5

Google

Just wanted to say a Massive Thanks to Stephen, who found us are dream home and sold ours so quickly. Was professional all the way through the process and was always there to help when we had any questions.Would also like to thank Sarah and Gary who helped with our move.PositiveProfessionalism

Sacha · 14 June 2021

★★★★★ 5/5

Google

Fantastic customer service from Stephen and his team, Sarah and Taylor, in Woodingdean. They were most helpful, friendly and attentive. Always quick to get back to you and answer any concerns we had, making our experience of buying our first home as stress free as possible. We would definitely recommend them and use them again.

Natasha · 14 June 2020

★★★★★ 3/5

Google

We sold our house this year (2021) with these guys. This review fairly balances our experience. Valuation Steve valued our house and was 25k any of the other valuations. He negotiated a sliding scale commission so got more pay if he sold our house for more. He was respectful and charming. Putting our house on the market was simple and easy to do. They also sell the most houses in woodingdean. 5 star Photos and 3D imaging We didn’t wait long and he service was good but we had to wait a while. 4 star Viewings We had regular viewings predominantly done by Sarah and agents within the team. Sarah was a good sales person with humour and professionalism. We had periods with no viewings and some cancellations but this can’t be their fault. 5 star Offers We had two offers. However the first fell through and it transpired the buyer had pulled out of other offers, had poor communication generally and the team hadn’t assured themselves she had the finances to buy a house. This wasted a couple of weeks. The second offer took some time to come through and finalise. 3 star Communication The only person who consistently and effectively communicated with us was Sarah. Others said they would ring and didn’t. Others said they would action items and didn’t. The service was poorer when Sarah took time off. 1 star overall Conveyancing service - in house Was very very poor. Our conveyancer’s phone was faulty, we didn’t get important issues escalated to us and we always chased. He was off for a period of time and there appeared to be no cover. We would not recommend using their in house service. 1 star Solicitors - in house Was very poor. We were not communicated with promptly. They blamed the in house conveyancer for miscommunication. They did not return messages or calls. It was only when we started to talk about the regulator authority that our service expedited. 1 star Cubit & west overall We wish we could pull Sarah out of this review. Sarah was good and continually rescued failures in other parts of the service. She finally pushed through our sale and kept us informed. However, there were consistent fsilures and let downs throughout. I’m not sure this differs from other agents but previous sales have felt much better. Overall we would not recommend them. However, if you do choose them, ask for Sarah to handle your sale. 3 stars

Chris · 14 June 2021

★★★★★ 5/5

Google

Cubitt & West were great when our buyer pulled out suddenly. Our local branch secured another buyer within days, while their colleagues in the Woodingdean office were really proactive in finding properties to view which met our (quite specific) requirements. They were also very friendly and helpful.PositiveProfessionalism

Jane · 14 June 2021

★★★★★ 5/5

Google

We had such a positive experience with the team here moving just before Christmas. A dedicated procedure manager who chases solicitors is a model all estate agents should follow and we had really good communication from Steve, Donna, Veronica, Sarah and the team. Made the experience as easy as it could be. Thanks Everyone!

Marcus · 12 October 2023

★★★★★ 5/5

Google

I loved that Steve moved heavens and earth to find a perfect home for us. The teams dedication to provide great experience is definitely a great attribute. They are responsive and you can be sure they remember about you. Staying in the same area and looking for a bigger property proved super challenging in the current market. I honestly think if it wasn't for using Cubitt and West we wouldn't have found a home. It's not only a home, it's a perfect one. Conveyancing service used to both sell and buy though C&W is brilliant too! Highly recommended!!!

Brygida · 14 June 2022

★★★★★ 2/5

Google

The staff in the office are helpful and courteous however one member of the company was very rude and unhelpful during the exchange process. The company did not follow their own complaints procedure. Be careful of the fee structure which is not completely transparent.

Nicola · 12 October 2024

★★★★★ 5/5

Google

Steve and his team had to work hard for their commission but went over and above any other agent I have ever dealt with. Many thanks. RamolaPositiveResponsiveness, Quality, Professionalism

Ramola · 14 June 2022

★★★★★ 5/5

Google

No other words other than outstanding John and Sarah where so helpful from start to finish Donna ,Lisa and Veronica again always happy to help with any queries big or small They say moving is stressful but these guys all helped so much they all really took the pressure off Thank you all so much for all your hard work xx

Amy · 12 October 2023

★★★★★ 5/5

Google

This is the second property I have sold through this agent, if I should move again I would have no hesitation but to use them again. Steve and Sarah made the whole process painless and I would highly recommend them.

Gill · 15 June 2019

★★★★★ 5/5

Google

I have been helping my father sell his property in Rottingdean and the whole team (Stephen, Sarah and Dominic) were so incredibly helpful and professional throughout. We had to make special arrangements for viewings as my father has been shielding, and we were confident to trust Stephen and Sarah to show the property with a level of care and diligence that would not put my father at risk. We had some issues with a previous agent and a difficult buyer but the team at Cubit & West gave us very honest and impartial advice to make sure my father had the best possible outcome. It was very refreshing to deal with Estate Agents that are so professional and genuine and who really do care, and I would highly recommend them to anyone thinking of buying or selling a property in or around the Brighton area. A 5 star service!PositiveResponsiveness, Quality, Professionalism, Value

James · 26 August 2021

★★★★★ 5/5

Google

There aren’t enough words to describe how fantastic the team at Cubitt and West in Woodingdean are. We were initially reluctant to go with Cubitt and West after a previous average experience with them, and chose another local estate agent. After 12 weeks with them (with poor communication etc) we decided to try C&W. The manager of the branch is now Steve and under his leadership, the branch has entirely turned around and become exceptionally good. Between him, Sarah, Garry (also at the Saltdean branch) and Taylor the communication was clear, timely and attentive, they were incredibly motivated (and kept us enthusiastic even when things were taking a long time and there were issues with our buyer) and we felt they genuinely cared about helping us to sell our house and get our new home. We are so grateful for all of their help in being a team with us, regular updates and for getting us moved. You will not regret selling or buying your house with this team! We are genuinely going to miss them, their professionalism and friendliness. They are, in our experience, by far the best estate agents in this area.PositiveResponsiveness, Quality, Professionalism, Value

Lara · 14 June 2021