Cubitt and West Brighton reviews

★★★★★ 5/5

Google

Connor, Donna and Lisa have been great helps to us the newbie in town/country. I like that the two sales representatives mentioned (Connor and Donna) are professional, resourceful, respectful and patient to walk us through different potential houses and answer various questions we came up with. We’ve come across lots of property consultants in Brighton and around now; in terms of quality, attitude, follow-up work, attention to customer needs with zero discrimination, I confirm that Cubitt & West is top of the league. Thank you again!

Jagheter · 12 September 2026

★★★★★ 5/5

Google

We have just exchanged on our beautiful new home in Woodingdean, we viewed so many properties with Cubbit & West with Donna and Geraldine who are lovely ladies, they are so helpful and friendly and actually made the viewing enjoyable (after the first 10 it becomes a chore and all of the houses start merging into one). I wouldn't hesitate to recommend Cubbit & West and the Woodingdean team John, Lisa, Connor, Donna & Geraldine, Thank you

Cindy · 12 September 2026

★★★★★ 5/5

Google

I have been working with Connor O’Hara over the past few months to find a property in Woodingdean. Connor has been a stellar agent with great communication. He has identified properties that closely match what I am looking for, and hasn't been pushing for properties outside my search (which is common among agents and can be frustrating). He has been flexible with viewings and maintained good communication via regular phone calls. He has also always had hand-outs with particulars to share upon viewing properties, and brought additional particulars for my family members when they came along for second viewings. Connor is very professional, friendly, understanding, and responsive.

Katherine · 12 August 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Connor has been extremely helpful, professional and friendly throughout our property search. He has always responded promptly to our emails and questions, arranged viewings efficiently, and kept us updated every step of the way. Even though we have not yet secured a property, Connor has been patient, honest and supportive, making the whole process much less stressful. His customer service has been excellent and we would highly recommend him to anyone looking for a property in the area. Thank you, Connor, for all your help and dedication.

Cuong · 12 July 2026

★★★★★ 5/5

Google

I had a fantastic experience with the team at Cubitt & West in Woodingdean. A special thank you to Lisa, who truly went above and beyond throughout the process. She took the time to show me several properties, was always friendly and professional, and made the whole experience feel easy and stress-free. Lisa was also the one who handed over the keys, which was a really lovely moment after all her help along the way. I’d also like to thank John, Kelly and Donna in the office, who have both been incredibly helpful with the aftercare. Any questions or small issues were handled quickly and professionally, which made everything run very smoothly. Overall, a great team and excellent service from start to finish. I’d definitely recommend Cubitt & West Woodingdean to anyone looking to buy or rent in the area.

Jack · 19 March 2026

★★★★★ 5/5

Google

I had a meeting with Kelly from Cubit and West to discuss the potential value of my house. Because we only needed a valuation and have no immediate plans to sell the house I let Kelly know this in advance. In spite of this she really took her time to carry out the valuation and to present me with comparable sales in the area. She was very friendly and helpful and shared a lot of her expertise. I wouldn’t hesitate to recommend Cubit and West and will be sure to appoint them when we decide to sell.

Emily · 16 March 2026

★★★★★ 5/5

Google

Lisa and the rest of the team at woodingdean branch were a pleasure to deal with. the moment we first spoke to Lisa she came across very professionally and put our mind at rest guiding us through the whole process with ease, if there was any questions we were not sure about they were explained in detail. the rest of the team were available if Lisa was not and again made the whole process easy, as selling a house can be stressful Once again we really appreciate the hard work you put in on our behalf and have no hesitation in recommending Lisa and the rest of the team at cubitt and west woodingdean many thanks Stephen and josephine barham

Stephen · 12 October 2025

★★★★★ 5/5

Google

My partner and I are looking to buy a property in the Woodingdean/Saltdean area, and Cubit and West have a lot of the market share there. We've seen a number of properties, and Connor O'Hara is the person who has been showing us around. We have no complaints. Connor is always on time, presentable, knowledgeable and friendly. He has answers to our questions or offers to provide them later if he doesn't have them that moment. Would recommend. Thanks, Connor.

Mark · 12 June 2026

★★★★★ 5/5

Google

We bought our first house with the incredible Cubitt & West Woodingdean office. They were fantastic to work with from day one. Kelly Kullai was so nice, helpful, professional, and very responsive, and we deeply appreciate all her support and hard work. Garry Wheeler was also an absolute superstar throughout the process, chasing our solicitor constantly and helping us to complete the sale right when we wanted. We highly recommend Kelly, Lisa, Garry, and their team to anyone buying /selling a home. Thank you for everything! Iris and Mike

Iris · 12 May 2026

★★★★★ 5/5

Google

Great experience buying our bungalow with Cubitt and West Woodingdean. John and his team were very helpful responding to telephone and email enquiries and they were friendly when answering our questions. They helped make the whole transaction very straightforward and even afterwards found solutions to support us. Thank you for all your help!"

Helen · 26 March 2026

★★★★★ 5/5

Google

Throughout our long journey to find the ‘dream house’ and subsequently the buying process, Cubitt and West, Woodingdean were excellent. Special thanks to Lisa Mears who patiently showed us lots of properties and quietly and professionally smiled at our desire to take on a ‘project’. Once we’d found our house, it was never a bother for Lisa to view the property several more times with us. She kept us informed along the way and answered any questions quickly. Gary Wheeler also kept us very much in the loop with regards to where the sale was at… he chased other parties where necessary and kept open communication between all solicitors and those in the chain. Huge thanks to you both for making, what was a lengthy sale, smooth and hassle free. We’d thoroughly recommend buying/selling through this team.

Alison · 31 May 2025

★★★★★ 5/5

Google

We recently purchased our first home through Cubitt and West, and as first-time buyers, we felt well-informed and supported throughout the process. After visiting several other estate agents, we often felt like we were being used as bait for bidding wars, but that wasn’t the case here. A special thanks to Garry Wheeler, who kept us updated regularly and made sure everything ran smoothly with the purchase

Az · 12 October 2025

★★★★★ 5/5

Google

I can thoroughly recommend the team at the Woodingdean Cubitt and West branch. During our search for a property we were helped by all of them - John, Lisa, Kelly, Donna - with viewing properties and finally closing a deal on our dream home. Garry then ensured everything progressed smoothly to completion. All the team were knowledgeable about the area, attentive, welcoming (especially when I kept anxiously popping in to the branch!) and reassuring during a challenging time for us. We were kept well informed throughout - thanks to all the team.

Morgan · 12 July 2026

★★★★★ 5/5

Google

All the properties l viewed on the 16/6/2026 were all well presented and Connor was helpful with all questions that l asked that’s why l have given the experience a five star

Christine · 12 July 2026

★★★★★ 5/5

Google

Everything was orderly and well explained. Communications were as required and everything progressed well. Thanks to John, Lisa, Connor and Donna.

Graeme · 12 September 2026

★★★★★ 5/5

Google

We are very grateful with Cubitt and West Woodingdean especially Kelly, Lisa, John and Donna who helped us through out the process of purchasing our new house. They are very approachable and they really guided us to have a smooth process. From viewing to completion. Thank you very much.

Rachelle · 16 February 2026

★★★★★ 5/5

Google

I just want to share a huge thank you to the Cubitt & West team in Woodingdean for the fantastic job they have done to sell my house, in particular John O’Neill, Lisa Mears and our sales progressor Garry Wheeler. It has been a tough journey over many months due to my original chain breaking down, but John especially was incredibly supportive and provided good advice and guidance when it was needed. It would have been easy to give up but I’m glad I didn’t ! Thank you so much for the great job you have done - I wouldn’t hesitate to recommend you to anyone !

Steve · 19 March 2025

★★★★★ 5/5

Google

We worked with Garry Wheeler for our home purchase in Woodingdean. I’m new to the area, the country, and the UK buying process. Garry’s guidance and patience at explaining things and following up with vendors and solicitors helped me feel more confident. We couldn’t have done this without him!

Jane · 16 January 2026

★★★★★ 5/5

Google

Very happy with the service from LISA AND John but particular thanks to Gary who helped me through some difficult times.

Julie · 12 July 2026

★★★★★ 4/5

Google

Our sale ended up taking a lot longer than expected due to a chain collapse on the verge of the initial completion. We can’t blame the agents for this but sometimes communication with us and across the chain could have been better. However, when the sales progressor was changed to Garry Wheeler the improvement in communication and ultimate progress to exchange of contracts felt much smoother and less stressful. I really feel that if Garry had been on our case from the start, the process would have been faster and less stressful and so my 4 stars reflect the excellent job when he arrived compared to less good one up to that point. 31 weeks from offer to completion really shouldn’t be normal or acceptable today when technology combined with good communication could reduce risks of chains collapsing. Thank you Garry for your dogged persistence and daily communication on progress.

Steve · 12 October 2024

★★★★★ 5/5

Google

Though I didn’t use John O’Neill at the Cubitt & West branch, Woodingdean to buy or sell a property, he recommended their in-house solicitors and mortgage services. As a first time buyer, his recommendation and guidance was invaluable. Mortgage Matters Direct were totally amazing in securing me a mortgage, a fast and efficient service with great communication throughout. I would highly recommend them. JS Law, the conveyancers recommend by Cubitt and West were also great, Lauryn Parker-Beaton was very patient in taking me through the complexities of buying a leasehold apartment. Though it took a while, she did a good job in getting the property to completion. John’s knowledge and experience of the buying process was also invaluable, as a first-time buyer this was daunting and stressful, he simplified the whole process for me and held my hand the whole way through. I would highly recommend him and his team of experts, thank you John, I couldn’t have done this without you!

Jason · 12 October 2024

★★★★★ 5/5

Google

I would just like to say that Garry Wheeler the sales progressor for the Woodingdean office is worth his weight in gold we had a very complexed time having to continuously chase my buyers solicitors, but we got there in the end. So a big thank you Garry.

Kevin · 16 August 2025

★★★★★ 1/5

Google

STAFF DO NOT DO DUE DILLENGENCE - It was only after waiting 9 months for the property I was purchasing to complete I was informed this property on Langley crescent was an ex council house that was being bought back by the council instead of being sold to me. They strung me a long with so much false hope. This costed money in conveyancing fees and wasted so much of my time. This branch staff will string you a long and DO NOT do their due dillengence, be sure to do your own - BEWARE and AVOID.

Anthony · 16 January 2026

★★★★★ 1/5

Google

We (buyers) viewed our house through these guys. During the first viewing, the letting agent rep continuously told us that their granddaughter was performing at a show nearby and kept asking us if we'd hurry up (5min into the viewing and we spent less than 20min there?). They promised the house owner would be absent but we were instead greeted by the owner, who, followed us into every room and kept making comments with the rep absent. Second viewing of the same property? Another rep from this letting agency made it very clear it annoyed them that we scheduled it on a Friday evening (within their given time frames) and was constantly avoiding us. Again, they informed us it would be a viewing with the agent only but to our big surprise the letting agent kept to themselves and we had the owner following us around asking questions about why we would consider changing 'their order of things'. We asked the agent for privacy and they literally showed us the time on their phone and pointed out 'It's Friday night. It's late, maybe it's time to wrap up.'. Big frigging cherry on the top is when this letting agency (NOT any of the solicitors involved) told our seller we did not have the funds for the deposit?? As in they literally told the buyer 'they do not have this money' when we were finalising the sale and it was a matter of releasing funds from a LISA which every party was aware of. Not to mention finally picking up the keys for our house from Woodingdean Cubitt and West; The person didn't even ask for our names, had us sign some papers and gave us the keys together with a 'gift box' that was filled with out of date food samples and commercial ads. I would not trust this company to sell a property on my behalf based on this experience.

Molly · 12 December 2025