Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotVery helpful throughout the process of…
Very helpful throughout the process of buying our first home! Good communication throughout.
James · 9 December 2019
Agent replied · 15 June 2024
Dear James, thank you for sharing your feedback. We are so sorry to hear of the experience you have had, we will pass this on to our team and investigate the issues you outline. Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss this more in the meantime.
★★★★★ 5/5
TrustpilotI found every detail was considered and …
I found every detail was considered and they always had time for my every question.Great value!
Mark · 6 July 2017
Agent replied · 28 December 2024
Thank you Mark, we appreciate your custom and hope that we are able to help you again in the future.
★★★★★ 4/5
TrustpilotA very 'on the ball' estate agents
A very 'on the ball' estate agents. through sometimes a tricky process their help was invaluable.
Janice · 4 May 2017
Agent replied · 28 December 2024
Thank you for your kind review and we are delighted you felt you felt our knowledge and experience was useful in your endeavours.
★★★★★ 5/5
TrustpilotGreat service
Great service, friendly, efficient
Snowswimmer · 5 December 2021
Agent replied · 28 December 2024
Thanks very much for taking the time to post this great 5 star review.
★★★★★ 5/5
TrustpilotGreat service
Great service from Maria and the Lettings team. made the whole process of reletting pain free
Jeremy · 6 April 2017
Agent replied · 28 December 2024
Thank you Jeremy for taking the time to write us a review, we are extremely proud of our lettings service levels and are delighted you have had a positive experience in your dealings with Maria and the rest of the team.
★★★★★ 5/5
TrustpilotSale and purchase.
Colin and Dan from the Hurstpierpoint office were absolutely brilliant from the very beginning. Great advice, nothing was too much trouble and I had every confidence in the professional handling of the sale of my house and subsequent purchase of another. Can't recommend highly enough.
Elaine · 4 July 2019
★★★★★ 5/5
GoogleRecently purchased a property with Brand Vaughan's Preston Park branch. The team are professional, helpful and a joy to have bought with!
Dan · 13 June 2023
★★★★★ 5/5
TrustpilotEasy of renting.
I have rented from BrandVaughan before with no issues, this time the process of securing a property was smooth, fast responses from the team, most specifically Mollie. BrandVaughan also has a clear easy to use website.
Alex · 23 November 2021
★★★★★ 5/5
TrustpilotWe received first-class service from…
We received first-class service from our estate agent Damian, he was so knowledgeable on every aspect of selling we couldn't have asked for a nicer person to help us sell our property. We would certainly recommend him to anyone selling or buying.
HEATHER · 5 August 2020
★★★★★ 5/5
GoogleWe found the team at Brand Vaughan excellent. They provided an exceptional service for our sale, being superbly professional and efficient but also really personal and caring. We recommend them without hesitation.
Andy · 13 June 2022
★★★★★ 5/5
TrustpilotProvided an excellent service from…
Provided an excellent service from instruction to completion. Always on hand to help with any queries - the hurstpierpoint team - went above & beyond to ensure the whole process ran as smoothly & stress free as possible. I would not hesitate to recommend them
S · 9 May 2019
★★★★★ 5/5
TrustpilotThe team were amazing from start to…
The team were amazing from start to finish, they kept me updated and there was always someone there to speak to and they called me when they said they would and they always had time to talk things through. I can’t recommend them highly enough !!!!
Miles · 4 September 2018
★★★★★ 5/5
GoogleWe worked with several of the team at Brand Vaughan on the sale of our flat and our house search, the whole team were very professional, providing valuable advice at every turn. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
James · 25 August 2021
★★★★★ 5/5
GoogleExcellent professional marketing and ongoing sale. Particular problems with the chain in sale but they made unbelievable efforts to contact agents and solicitors to ascertain problems and keeps us until exchange and completion giving professional and emotional support. I highly recommend the Preston Road sales office.
Joanna · 14 June 2018
★★★★★ 5/5
TrustpilotFantastic agency
After dealing with some difficult estate agents on our flat sale, it was refreshing to us that Damien (Portlslade) was constantly easy to contact and very transparent with how the move was progressing. He made a fantastic middle man for a smooth house purchase.
Ashley · 21 August 2019
★★★★★ 5/5
TrustpilotExcellent service by the staff in the…
Excellent service by the staff in the portslade branch run by Damien. Even throughout Covid 19 and the closures he has regularly updated me courtesy calls on the sale of my house! Amazing customer service with all aspects of the estate agents.
BRYAN · 16 May 2020
★★★★★ 4/5
TrustpilotVery easy to deal with during the …
Very easy to deal with during the purchase of my flat. Available, pragmatic and understanding.
Mark · 3 April 2017
Agent replied · 28 December 2024
Thank you Mark we are delighted you have felt you received a good service from us and we wish you all the very best in the apartment. Do let us know if we can be of any assistance at all.
★★★★★ 4/5
TrustpilotMy sale
Good team, efficient and guided me through the process. Accessible, and proactive, without being pushy.
K · 30 March 2017
Agent replied · 28 December 2024
Thank you for taking the time to write us a review, we are delighted you found our Hove team to be efficient and proactive and supportive rather than pushy, do let us know if we can help you again in the future.
★★★★★ 5/5
TrustpilotFantastic support and guidance from the…
Fantastic support and guidance from the whole team. They were more than happy to accommodate and help in any way that they could. Brilliant personal treatment, I would advise anyone to use them
John · 16 March 2022
★★★★★ 5/5
TrustpilotHighly recommended
I've been with Brand Vaughan for almost 10 years as a tenant and been very happy with the speed at which they respond to any issue and courteous communication. I highly recommend them as an estate agent.
Sarah · 13 July 2021
★★★★★ 4/5
TrustpilotHigly recommended
I have been a client of BrandVaughan for over 4 years. So far there hasn't been any gap between tenants. The property manager has always been helpful and am pleased with the way she manages the property.
Michele · 9 July 2021
★★★★★ 5/5
TrustpilotWas the tenant of a property MM let and…
Was the tenant of a property MM let and managed for 3.5 years. All in all, they offered a fast and professional service and I never had an issue with them. Highly recommended.
Tom · 23 February 2022
★★★★★ 5/5
TrustpilotGreat team really helpful and have …
Great team really helpful and have taken the stress out of selling a property.
Mr · 31 March 2017
Agent replied · 28 December 2024
Thank you Justin for your review of our services, we are delighted you had a positive experience with our team in Hove. Do let us know if we can be of any further assistance in the future.
★★★★★ 5/5
TrustpilotHighly recommended
Very professional, helpful and communicative. Would highly recommend to anyone looking to Let.
Richard · 10 January 2018
Agent replied · 28 December 2024
Thanks Richard for your review of our lettings and management team. We really do appreciate your feedback.
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