5/5
TrustpilotVery happy with the service from Chris…
Very happy with the service from Chris and his team, they guided us smoothly through the sales process to a happy completion.
Trusted Agent profile · Brighton
Brand Vaughan Brighton reviews
★★★★★
1,327 reviews across 2 platforms
110 St. Georges Road, Brighton, BN2 1EA
Brand Vaughan's office in Brighton, at 110 St. Georges Road, is rated 4.4 out of 5 across 1,327 reviews on two platforms, including 209 Google reviews rated 4.0.
Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotPoor communication
Poor communication, lack of proactivity and need to be chased repeatedly.
Agent replied · 12 June 2024
We are sorry to hear that you did not have a positive experience with us. It would be great to discuss your experience further, I have passed the comments on to the branch manager who will be in touch directly.
5/5
TrustpilotSpeedy
We were able to view, apply, and have our application confirmed in the space of 24 hours. Pretty speedy stuff, very happy with it.
Agent replied · 12 June 2024
This is great to hear, thank you Tommy.
5/5
TrustpilotExtremely helpful in finding our dream…
Extremely helpful in finding our dream home. Reliable and great so far!
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re thrilled to hear that our sales team has gone above and beyond to support you throughout the process.
5/5
GoogleBrand Vaughan handled a difficult buyer for my property with patience and professionalism.
Agent replied · 16 June 2024
Thank you for your review Nigel.
5/5
TrustpilotThird time I've used MM
Third time I've used MM, this time to sell my flat - a candid, transparent team, with George doing a first-rate job. Great dialogue, easy to contact, definitely recommend.
Agent replied · 27 December 2024
Hi AshimThanks for being a regular customer! Good to see that you had great communication with George and his team at our Brighton Office. We look forward to helping again in due course.Kind regardsSteve Neocleous
4/5
TrustpilotVery happy overall
Very happy overall. Our agent called us when we had questions and was prompt to reply/find answers when and where he didn't have them.
Agent replied · 12 June 2024
Thank you Cailin.
5/5
TrustpilotHappy client
I had a very satisfying experience with the Property management team. Can only recommend. Thank you Natasha Carter
5/5
TrustpilotSatisfaction guaranteed.
Just about to complete on a sale, Glen, Damien and Pam all conducted themselves in the most professional way. We had one or two sticky moments through the sales process but Glen's experience and his simple ability to talk to people got us through these moments. They kept us totally up to date as to what was happening and chased people when it was required.A thoroughly professional outfit.
5/5
TrustpilotRental
Very fast turn around, from viewing to confirmation in less than 24h.
Agent replied · 12 June 2024
Thanks for sharing your feedback Olivia.
5/5
TrustpilotThey provided a first class service
They provided a first class service in regard to the sale of my property, and I rate them highly for their professionalism from start to finish.
Agent replied · 27 December 2024
Thank you so much for such a positive review. RegardsSteve Neocleous Mishon Mackay
5/5
TrustpilotThank you to Maria for her excellent…
Thank you to Maria for her excellent service.She was so helpful especially during these difficult times.Highly recommended.
5/5
TrustpilotHelpful and efficient
Helpful and efficient. A lovely team.
Agent replied · 12 June 2024
Thank you for your review.
5/5
TrustpilotFantastic estate agency
Fantastic estate agency. An extremely helpful, supportive and friendly team of people took the angst out of the entire process. We're grateful, thank you!
Agent replied · 12 June 2024
Thank you for the 5 stars Sarah.
5/5
TrustpilotHe was very helpful and polite he…
He was very helpful and polite he helped me with everything I needed with it all explained in a way easy to understand.
Agent replied · 12 June 2024
Thank you for the 5 stars Matthew.
1/5
GoogleOnly interested in money very poor service. Do not resolve tenancy issues
Agent replied · 16 June 2024
Dear Michael, thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation. If you wish to discuss this further please feel free to reach out to us on customercare@brandvaughan.co.uk.
5/5
GoogleAll went wellPositiveResponsiveness, Quality, Professionalism, Value
5/5
Google1st time I have used Brand Vaughan as a seller (had dealings with them as a buyer previously) and I thought the service to be comprehensive. The photos were good, floor plan correct, and marketing strong with a positive amount of viewings. Their fees I thought to be fair and i would have no problem recommending them or using them again in the future.
4/5
TrustpilotGreat service
The agents at Brand Vaughan were very friendly and helpful and helped me find a new place in no time at all!
Agent replied · 12 June 2024
Great to hear, thank you.
5/5
TrustpilotWe have been able to find an amazing…
We have been able to find an amazing property, the application process was quick and easy! Joshua our property manger was easy to talk to and helped streamline the process, he helped us secure the property and get all of our references sorted out! Will definitely be using BrandVaughan again when we need a new property!
5/5
TrustpilotHappy with the customer service and…
Happy with the customer service and speed of response.
Agent replied · 12 June 2024
Great to hear this, thank you so much for your review Joanna.
5/5
TrustpilotGood service and wasn’t delayed for…
Good service and wasn’t delayed for repair also was on time.
Agent replied · 12 June 2024
We are so pleased to hear you experienced a good service with us Drisya.
5/5
TrustpilotDarcy has gone over and beyond helping…
Darcy has gone above and beyond today. Thank you so much!!!
Agent replied · 12 June 2024
This is great to hear, thank you Reem.
5/5
TrustpilotReally helpful even though I am not the…
Really helpful even though I am not the easiest person to pin down, resulting in a successful tenancy.
Agent replied · 12 June 2024
Thank you for your review Rod.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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