1/5
TrustpilotSTAFF LYING TO ME TWICE!!!!!
I ask twice for viewing the flat I want rent. They all said they will give me a virtual viewing that day, but they never show up. Very unprofessional service. Staff full with lies.
Trusted Agent profile · Brighton
Allsop Brighton reviews
★★★★★
61 reviews across 2 platforms
53-54 Queens Road, Brighton, BN1 3XB
Part of Allsop, see every office.
Allsop's office in Brighton, at 53-54 Queens Road, is rated 2.0 out of 5 across 61 reviews on two platforms.
Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUnresponsive and Unacceptable, Deposit Held Without Explanation
Extremely disappointed with my experience. The Allsop auction team held my deposit for 10 days (by now) with no explanation and no communication. I reached out to info@ and resiauction@ email addresses, but received no response whatsoever. It’s not over.
1/5
TrustpilotFAKE BIDDING
Allsops partake in 'Chandelier' (Off the wall) bidding. This means that they themselves ENTER FAKE BIDS to push up bids! This may (or may not) be legal, but whatever, is seriously wrong.
1/5
TrustpilotWhoever manages David Evans needs to…
Whoever manages David Evans needs to take him aside and have a word with him because he has proven to be absolutely useless. Two weeks after putting forward a proposal for auction, David Evans couldn't be bothered to communicate with us so we have given up on Allsop and are looking for an auction house where customer service is a priority, unlike Allsop.
1/5
TrustpilotUTTER MORONS!
I went to view what looked like a great house going to auction. Around 20 people turned up and stood outside for a good 40 minutes whilst their representative tried several bunches of keys in the front and back as the keys he had been given didn't work. Still couldn't get in! Then the next day the property photos had totally changed with a different postcode. The morons had advertised the wrong property!! Instead of a beautiful house it was a 'hole of a house'! It's a good job that the people residing in the house where everyone turned up weren't at home as if I suddenly had 20 people in my garden looking through my windows I'd have called the police. Not only did they waste an hour and a half of my time travelling there and back and standing whilst the idiot tried all the keys, but they also wasted my diesel (times 20 people)!
1/5
TrustpilotAUCTION SCAM (buyers & sellers)
We have been bidding for one of the properties in March 2023. Our system showed us as being the highest bidder until the end and we haven’t been informed (received an email at least) in the 2 min time to the end that we have been outbid. They couldn't even give us a good explanation to what happened.They gave the property to someone else who bid same amount as us, 2 min before the end and they haven't updated their system, which was enough time.Their system failed a day before the auction as we had to make a bank transfer payment for holding deposit, it couldn't be done online as the website didn't work properly. Not only they have failed in their duties to us as purchases, but they have also failed in their duties to obtain the best price for the seller.We will not recommend Allsop or be part of the auction again, this experience is the worst we had and we do participate in many auctions and deal with other auction houses.
1/5
TrustpilotTerrible experience
Terrible experience, would give zero star if possible. Took over the property we had lived in for six years then immediately upped the rent by £300 which was non negotiable, tried to call to discuss but no one answers the phones . We were given 4 weeks to move out 2 months before Christmas , then they withheld all of my £800 deposit saying anything from lightbulbs needed replacing and carpets needed cleaning. This was all done before we left ! If you read every review they all say the same , stay clear of this letting agent unless you are so desperate you have no other choice .
5/5
TrustpilotDont be foolish, only use the best out there!
Allsop Auctions without a doubt set the benchmark for property auction companies throughout the UK. I really believe they have set the blueprint that all auction companies should be following. Jimmy Bruce in particular has always gone above and beyond to help me achieve best market value when selling a property. Dont be silly and only use the best!
5/5
TrustpilotHad a great experience buying through…
Had a great experience buying through auction! Simon in particular was most helpful
1/5
TrustpilotMoney grabbing and irresponsible
Absolutely horrific what this company is doing to residents. I am a tenant and they have tried to increase my rent by £300 - they refuse to help, refuse to negotiate, refuse to offer any kind of empathy. There are disabled people being made homeless, single mothers and kids being made homeless, elderly being made homeless, they do not care. Money grabbing and greedy in a climate where this is deemed acceptable because of a corrupt Tory government. The landlord themselves are based in jersey so are clearly dodging taxes already as well. They also set up their business on the exact same name on two occasions from the same address - not dodgy at all is it?? I hope councillors look into this landlord’s dealings because there is 100% something going on, and then I hope allsop lose their biggest landlord and have to close as a result. Imagine not even trying to help people from becoming homeless. If you are a corporate landlord who buys thousands of houses to rent to people at a profit there should be a responsibility to those people - especially vulnerable tenants. Allsop should be ASHAMED.Article about it in The Echo and national newspaper The Daily Mail.
1/5
TrustpilotIf I can give this company 0 I would
If I can give this company 0 I would. Property i live in has been managed by 2 previous Property management and no issue. This horrible management decided to increase my rent by £350 with no room for negotiation and had to accept because we all know how difficult it is to find house this days. First maintenance issues asked to do in the house was epic failure. The wooden floor at the house moving and needed fixing, wasn't save for kids which took me nearly 2 months for them to send a contractor down after numerous calls and treats to withheld my rent. The incompetent contractor they sent in decided to remove my whole floor with no aim to fit another one anytime soon. They also removed my downstairs toilet so you can imagine how smelly, dusty and freezing the house would be. They finally got a date for contractor to fit the new floor who then proposed a whole week. I tried to get them to pay for a place for us to stay for the week and this was rejected. Unfair my 2 and 5 Yr had to go through that. Asked to speak to their manager and each time I call, the managers are in a meeting. I CAN NOT WAIT TO BE OUT OF THIS RIDICULOUS CONTRACT.
1/5
TrustpilotPoor service
Staffs gave conflicting information. Took a long time to respond to our emails. Eventually decided not to rent with them.
1/5
TrustpilotUntrustworthy
Untrustworthy. Money grabbing and completely unethical. Left a family whose hopes were high to finally get out of a nightmare living situation in cramped conditions, giving access to the school right on the doorstep for their child who suffers from severe ADHD and anxiety.
1/5
TrustpilotOnline bidding Allows "Shill Bidding" Fraud
They have moved all bidding online. This allows them to make fraudulent bids on the properties they are selling, because you have to tell Allsop in advance which property/ies you intend to bid for.So they know in advance if only one person is planning to bid for a property and they can add their own employee as an online bidder in order to force up the bids of the single bidder. This is called "Shill Bidding."The beauty of online bidding also allows Allsop to cancel bids online with no explanation, so if their employee accidentally wins the property, they can cancel his bid and allow the second highest bidder to win the auction.
1/5
TrustpilotPlaced into the auction 2 properties…
Placed into the auction 2 properties paid the fees. Not one bid! Was recommended by them to re-enter and pay the fees again and place at a lower reserve. Of course ill keep paying and reducing until its half price!! Ridiculous people. No one hears about these auctions. I am in property, they deal with me. Have i had 1 marketing email. Not a chance. Awful waste of time and money!
1/5
Trustpilotavoid them - NO BREAK CLAUSE AND RUDE AGENTS
Our property manager (C.) was extremely rude, felt entitled all throughout our tenancy since she joined the company and was trying to over charge us with the expenses. On our check out, she expected us to pay £60 for garden cleaning which was already a mess when we moved in and was recorded on the check in documents + she over charged us claiming there was a bleach stain on the carpet (it’s just some white dry paint fell from the walls easily coming off with some hoovering)How not to mention that there’s no break clause in the contract? We had lived in the flat for nearly 3 years and when we decided to move, we had to pay for another 4 months because you honestly don’t have a choice when you have to sign a contract every year. Rude people and dodgy services. Avoid them.
1/5
TrustpilotArrogant company who think they are…
Arrogant company who think they are much better than they really are. Really poor service at auction. Slow, lazy, untrained staff with no interest in customer service. Avoid at all cost.
1/5
TrustpilotBuyer lost out on money
Trying to win a bid was impossible as we were not registered in time, even though there was 7+ hours to approve our account. The buyer lost out on a higher sale as well.
1/5
TrustpilotWARNING DO NOT PURCHASE THIS HOUSE MADE…
WARNING DO NOT PURCHASE THIS HOUSE MADE BY POLISH THAT WERE NOT EVEN REGISTERD Two acre ridge pattingham road wolverhampton Built by a con man amd his wife named JAGDEEP KAUR and her husband Palminder singh Hallaith who isnon the run in daubai Pattingham Rd, Perton, Wolverhampton WV6 7HD
1/5
TrustpilotI don’t trust Harry Barlow they don’t…
I don’t trust Harry Barlow they don’t know how to value property. Trading standers would come after him if he changed the reserve price which is a lie scam avoid this auction house and specially Harry Barlow
1/5
TrustpilotIgnoring me for a week
I do not recommend Allsop agency, very unprofessional. Tried to rent an apartment and they were ghosting me for over a week. It's good they started ignoring to me just before paying the holding deposit, because I'd be scared to pay them any amount of money now. Stay away from them, they look like scammers.
1/5
TrustpilotThreatened tenant who is disabled with…
Threatened tenant who is disabled with three children with no-fault eviction. Reported them to the local authority housing department.
1/5
TrustpilotTotal cowboys
Total cowboys. Just received a mail the night before an auction saying guide price is up by 50%. Spent 2 days of time over the last few weeks reviewing costs, potential etc of a rennovation. Just set the guide price correctly in the first place.Wish I had read reviews on Allsop beforehand as they are pretty damning.Leave them alone...
1/5
TrustpilotWithheld deposit
After being a good tenant for over 6 years it took them over 3 weeks to pay back my deposit, something for which a landlord can take only a maximum of 10 days. Very poor management, lack of customer service or any respect for people's financial circumstances.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
