5/5
GoogleNatalie made the whole process of me and my girlfriend moving into our first flat a breeze. Would recommend Natalie and the team at fox and sons 100%
Trusted Agent profile · Brighton and Hove
Fox & Sons Western Road, Brighton reviews in Brighton and Hove
★★★★★
712 reviews across 2 platforms
117 - 118 Western Road, Brighton, BN1 2AD, Brighton and Hove, BN1 2AD
Fox & Sons's office in Brighton and Hove, at 117 - 118 Western Road, is rated 3.7 out of 5 across 712 reviews on two platforms, including 291 Google reviews rated 4.6.
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Tell us what you need and we'll put you in touch. Fox & Sons Western Road, Brighton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
Reviews
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you to Jack Naylor and Sophie Burgis who have done a fantastic job in letting my flats. Their professional attitude, expedient approach in securing the tenants and follow-up are exemplary.
4/5
GoogleI would like to thank Rachel Marks for making things easier for me during the process of renting my flat in Brighton Xxx
5/5
TrustpilotFox and sons recently sold a small…
Fox and sons recently sold a small development for me was really a pleasure working with Steve and the team
5/5
Trustpilot12 out of 10.Steven Rogers met us in…
12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need
5/5
TrustpilotSteve and Tom were so helpful with the…
Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend
5/5
GoogleNatalie has been amazing, we love our flat so much and have been really happy with her support ! :) Many Thanks!
1/5
TrustpilotEstate agents living up to there bad name
Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only
1/5
TrustpilotThe worst Agency I have tried…
The worst Agency I have tried throughout my three-year stay in Brighton! They advertised a property, handled the viewing and handled most of the paperwork but when the landlord blocked me to avoid returning the deposit they said that they don't manage the property and that they only advertise it!They never told me about the matter and I am left without my deposit with them stating that they can't help in any way!
5/5
GoogleGood experience with my first purchase. Jack Johnson was really helpful with the entire mortgage application, keeping me informed and updated at every stage.
5/5
TrustpilotFantastic experience with Fox and Sons…
Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively
5/5
GoogleQuick, efficient, friendly service
1/5
Googleyes rental property agents you have enough costumers I know but at least you can be kind. being rude never work for business also I ask very easy question for seeing the property. she didn’t even try to help behind the laptop soo sadly
1/5
GoogleBad communication... Did explain I'm a roofer... Who's works 5 days a week. Can't answer the phone while on the the roof, during work times. Kept getting calls, during work hours & when I was calling back to reply... Nobody wasn't answering my calls...
5/5
TrustpilotCallum was brilliant and did a great…
Callum was brilliant and did a great job selling my house
1/5
GoogleDo not instruct - waste of time
Agent replied · 8 January 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
4/5
TrustpilotWe got there in the end after some too…
We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons
5/5
GoogleOur letting agent Rachel was so helpful and lovely, she made the experience so easy and stress free. Would highly recommend!
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
5/5
GoogleWould thoroughly recommend. Eloise was hugely helpful, quick to respond, kind and understanding. Couldn't ask for more from a lettings agent!
5/5
GoogleI've always received first class service from Rachel Marks and the team. Very professional and helpful
5/5
GoogleI had a great service from everyone at Fox & Sons. Alex and the lettings team were very responsive and courteous and they answered my queries timely. Charlotte from the property management team also helped a lot and made my moving and settling in a very good experience. I am pleased to be able to recommend them.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Fox & Sons Western Road, Brighton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
