Cubitt & West Patcham reviews in Brighton and Hove

★★★★★ 5/5

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Great service from Cubitt & West

Great service from Cubitt & West in Woodingdean, particularly Steve and Sarah who went above and beyond to get our house sale over the line

Eve · 27 January 2023

★★★★★ 1/5

Trustpilot

The worst estate agent in Britain

I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain. Supposedly on the 4th March my property was sold. I then get queries because Cubitt & West were unable to explain to the purchaser what a 'Peppercorn Rent' is. 17th March I have heard nothing and after several calls I manage to speak to Cubitt & West, firstly to Tyrone who was no help at all and then to Michelle who later emails me to say that the valuation was being done that day but nobody turned up at the property to do this (?). Last Friday (1st April) I phoned to find out if I still have a purchaser and was told that someone would get back to me, nobody did. I have just phoned, got shouted at and told that there is nobody there that can tell me if I still have a purchaser, neither I or my solicitors have heard anything from Cubitt & West's proposed purchaser. Prior to accepting this offer other viewers turned up who were left standing in the cold & wet and no agent turned up from Cubitt & West and I had to show the viewers around the property myself. I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain.

Clive · 4 April 2022

★★★★★ 5/5

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Daniel Nouari at Cubbit & West made…

Daniel Nouari at Cubbit & West made renting our first house a breeze! His professionalism and helpfulness were top-notch. He kept us well-informed throughout the process, and his flexibility with our schedule was impressive. ⭐️⭐️⭐️⭐️⭐️

Morufat · 22 July 2023

★★★★★ 5/5

Trustpilot

Darren at Brighton Lettings

Hi I would definitely recommend Cubitt & West if you are looking for.They are really  interested in you as a person & you own particular needs,they are interested in helping you to think about & find your dream  home.Darren found the right balance personal yet professional in finding me my new home.Clearly & patiently guiding me through each state of the process.He always rung be back when he said he would if he was out of the office.If at any  time I felt anxious he always found ways around any difficulties & put my mind  at rest.In fact he was always confident that everything would work out from his first email to congratulations on getting the flat saying how it would  made a lovely home  for me & my little dog to the morning I signed & he happily handed  me the keys.A big Thankyou  Darren & the team at Cubitt&West.

Patricia · 30 March 2022

★★★★★ 5/5

Trustpilot

Very Professional

I cannot thank Cubitt&West enough for the excellent advice and support I have received. They are very professional and want the best outcome for their clients.I would not hesitate to recommend them and would certainly use their services again in the future.Susi Garland

John · 1 November 2022

★★★★★ 5/5

Trustpilot

The whole process was relaxed with no…

The whole process was relaxed with no pressure. The video around property has proved to be invaluable too. Thank you for looking after us Sarah and Julie

Tina · 30 January 2024

★★★★★ 5/5

Trustpilot

Southsea office

Fabulous service from Andy at the Southsea office. Really understood what I was looking for and suggested some lovely properties to view. Great communication during offer process and happy to say I’ve just had an offer accepted on the ideal house for me and my family.

Lorraine · 17 June 2022

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, lack of communication,

Lorna · 14 January 2026

★★★★★ 5/5

Trustpilot

Brilliant service all round

Samara and Dan from the Southsea branch have been the most helpful and professional estate agents I have come across. Always keeping you up to date and always pro active in finding our perfect home. We really cant thank them enough!

Jean-Paul · 30 December 2022

★★★★★ 5/5

Trustpilot

I have rented a property from Cubitt…

I have rented a property from Cubitt and West twice already and my experience has always been very positive. Tyler especially was super helpful and I highly recommend anyone to look for a rental property with Tyler. Approachable, good at communicating, reliable and overall very friendly agent. :)

Daria · 15 February 2022

★★★★★ 5/5

Trustpilot

Maddison, Emily and Amelia

Maddison, Emily and Amelia have been incredibly helpful, proactive and friendly with facilitating the sale of my house. They handled some tricky obstacles and challenges with professionalism and efficiency. They have gone the extra mile at all times providing outstanding customer service. I would highly recommend them.

Tania · 1 April 2022

★★★★★ 4/5

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Safiya did a very good job in showing…

Safiya did a very good job in showing us around a house for sale. She was knowledgeable and efficient.

MR · 15 June 2024

★★★★★ 5/5

Trustpilot

Superstars!

Everyone I’ve spoken to has been super helpful, Dan has dealt with me mostly and he’s been nothing but a gem! So helpful and understanding, will definitely be using them again in the future. :)

Customer · 16 June 2023

★★★★★ 5/5

Trustpilot

I have great experience with the agency…

I have great experience with the agency especially from Mr Marcus Farrow . He is very helpful and honest. Thank you so much for being nice to me.

Saranya · 7 December 2023

★★★★★ 5/5

Trustpilot

I use Cubitt & West at least a couple…

I use Cubitt & West at least a couple of times a year to sell development properties and will carry on using them in the future. They always keep me in the loop with viewers and Julie keeps me updated weekly with her sales chasing.

Luke · 9 June 2022

★★★★★ 5/5

Trustpilot

just adorable

just adorable. I rented my first apartment here in uk with cubitt & west. the process was very simple and super fast. my huge gratitude to Ciaran Street who was super attentive and calm with me because I don't speak English well, I highly recommend

Hericka · 8 June 2022

★★★★★ 5/5

Trustpilot

Friendly

Friendly, helpful and really seemed knowledgeable of the local market

Ana · 19 November 2025

★★★★★ 5/5

Trustpilot

Andrew and Julie

Andrew, Julie and the whole team absolutely fabulous. I love working with people who are professional, knowledgeable and driven. They got me the best price for my house and made sure things ticked over properly towards completion. I felt I was in good hands through out. Highly recommend 👌

Fiona · 31 October 2021

★★★★★ 5/5

Trustpilot

The company has been extremely helpful…

The company has been extremely helpful in guiding us thru the formalities of becoming a landlord. We are grateful.They have informed us promtly when issues have been raised.

Mrs · 1 December 2023

★★★★★ 5/5

Trustpilot

Abigail from Cubitt&West was extremelly…

Abigail from Cubitt&West was extremelly fast and very helpfull, sorting our boiler issue in 24 hours. We have been with cubitt&west for over 5 years now and can't complain!!

Iulian · 24 October 2023

★★★★★ 5/5

Trustpilot

A great moving experience

Everyone at Cubitt and West were very helpful, informative and friendly.Julie,Andy,Lorraine and Ed were so kind and responded well to questions of concern. I would highly recommend them to family and friends.

Mr · 3 August 2023

★★★★★ 1/5

Trustpilot

Cubitt and West - an inadequate letting agent

Cubitt and West (C&W) managed my maisonette for 20 months. I have been disappointed with the service that they provided, and I am not able to recommend them as letting agents. I am not a “professional” landlord; I was obliged to leave my lovely home and needed to have it occupied in my absence. C&W offered a fully managed letting package, with a comprehensive range of services and a lot of reassurances set out in detail in their literature. Sadly, for me this turned out to be all talk and little action. The C&W service is of the headless chicken style; “the tenant has contacted us to say that …. (the boiler is not working; the water has a chemical taste; the bathroom door handle is broken). Please advise”. Of course, I had a list of trusted contractors who had worked for me for years, and I was okay about getting them to do some of the work. But when there was a job that they could not do, the C&W contractors either did not turn up at all (= a very unhappy tenant) or charged me three times the going rate for the work. Essentially, I have been paying over £1500 a year for a messaging service; C&W acting as an intermediary between the tenant and me. Sure, that meant that I did not get phone calls from the tenant at 3.00 a.m., but I could have avoided that by managing my property myself using a dedicated WhatsApp group. Of course, C&W did find the tenant, but only by offering him the maisonette at rent £300, £400 below the going rate! Overall, an unhappy experience, and one that does not compare with what I have been told by friends and relatives of their dealings with other letting agents. Cubitt & West, never again!

John · 2 November 2021

★★★★★ 2/5

Trustpilot

Did not return phone calls. No personal service. just generic emails.

First experience with Cubitt and West 3 years ago, 100% very proactive. This time round with a different branch, more recently despite promise of call backs, none received and the opposite experience. Not proactive or responsive at all. Moved sale of house to a local competitor and wouldn't use again or recommend Cubitt and West. Quite disappointed.

Caroline · 17 January 2024

★★★★★ 5/5

Trustpilot

Professional, Reliable and Efficient

Thank you very much to Maddison, Robin, Nicola and Julie for the support and excellent service I have received so far with my property search. I would thoroughly recommend Cubitt and West for their professional approach, reliability and efficiency.

Gill · 22 December 2022